Xanadu Patch 4 Hotfix 2

  • Release version: Xanadu
  • Updated January 7, 2025
  • 1 minute to read

    • The Xanadu Patch 4 Hotfix 2 release contains fixes to these problems.

    Build information:
    Build date: 12-30-2024_1144
    Build tag: glide-xanadu-07-02-2024__patch4-hotfix2-12-27-2024
    Important:
    For more information about how to upgrade an instance, see ServiceNow Upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    AI Search

    PRB1837962

    		 When a query is performed in 'OR' mode, the pagination breaks 0 results are returned.
    1. Change the property 'glide.ais.query.search_operator' to 'OR'.
    2. Perform a search on Service Portal that returns more than 12 results.
    3. Select the Next page arrow button.

    Observe that there's no matches.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.