Self-declare SAP engine license usage in the Software Asset Management classic application

Use the Software Asset Management classic application to self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process.

Before you begin

Role required: admin or sam_user

About this task

To determine if you must self-declare the license usage for a given engine, see Engine & Self-Declaration Product Measurement in the SAP Support Portal. You must self-declare the license usage for any engine that is included in the list of Self-Declaration Products.

Important:

You must have an SAP Support Portal account to access the SAP Support Portal.

Procedure

1. Create a software model for the SAP engine.
   Refer to Create software models for SAP for detailed instructions.

   Note:

   On the Software Model form, you must set the Publisher field to SAP. The form then reloads with only the software model fields that are applicable to SAP.

   In addition, you must set the Product field to the SAP engine that you want to self-declare the license usage for.

2. Create entitlements for your software model.
   Refer to Create entitlements for SAP for detailed instructions.

   Note:

   On the Software Entitlement form, you must set the Software model field to the same software model that you created in step 1.
3. Create a client access record to specify the license usage of the SAP engine.
   1. On the page header of your ServiceNow instance, select All.
   2. In the menu navigation filter, enter samp_sw_client_access_list.do.
      The Client Access [samp_sw_client_access] table opens.
   3. Select New.
   4. In the Name field of the Client Access form, enter a name for the client access record.
   5. Select the Lookup using list icon () next in the Software model field to locate and select the software model for the SAP engine.
      Note:

      Select the same software model that you created in step 1.
   6. Enter an engine license usage value in the Usage field.

      This license usage value is based on the license metric that is associated with the engine. For example, the license metric for the SAP E-Recruiting engine is Employees. If 200 employees are using an SAP E-Recruiting license, you must enter a license usage value of 200 in the Usage field.

      Refer to Engine & Self-Declaration Product Measurement for more information on the license metrics that are associated with each SAP engine.

   7. Select Submit.

Result

After you self-declare the license usage for the SAP engine, it is automatically included in the next SAP reconciliation that runs on your ServiceNow instance. Reconciliation runs weekly or on-demand.