Asset audit fields for enterprise assets

  • Release version: Yokohama
  • Updated January 19, 2026
  • 2 minutes to read
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    Summary of Asset Audit Fields for Enterprise Assets

    This document details the fields and functionalities within the Create New Asset Audits form for enterprise assets, specifically in the ServiceNow Enterprise Asset Management module, version 10.0.0 onwards. It aims to guide customers in effectively conducting audits of their assets, ensuring accurate asset management and identification.

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    Key Features

    • Audit Number: Unique reference number for each audit.
    • Assignment Group: Specify the group responsible for the audit.
    • Assigned To: Individual accountable for conducting the audit.
    • Type: Defines the nature of the audit (Location or Stockroom).
    • Location: Relevant when the Type is set to Location; indicates the audit site.
    • Include Child Locations: Option to include sub-locations in Location-type audits.
    • Stockroom: Relevant for Stockroom-type audits, specifying which stockroom is audited.
    • Model Category: The category of the assets under audit.
    • Aisle and Space: Specific areas within the stockroom for Stockroom-type audits.
    • Scheduled Date: Date planned for the audit.
    • Scan Date: Date assets are scanned during the audit.
    • Include Consumables: Option to include consumable assets in the audit, applicable only for Stockroom audits.
    • Scan Method: Type of scanning method (Single or Multi scan) for the audit.

    Key Outcomes

    By utilizing these fields effectively, customers can ensure thorough and organized audits of their enterprise assets, leading to improved asset tracking and management. The audit results, including expected and unexpected asset statuses, are automatically updated upon scanning, thereby enhancing accuracy and reducing manual errors. For comprehensive asset management, customers can refer to the ServiceNow Agent app documentation for guidance on completing both single and multi-scan audits.

    Create New Asset Audits form and related fields description.

    Create New Asset Audits form

    Table 1. Create New Enterprise Asset Audit
    Field Description
    Audit number Audit reference number.
    Assignment group Group to which you want to assign the audit.
    Assigned to Person responsible for the audit.
    Type Type of the audit. The available values are
    • Location
    • Stockroom
    Status Current status of the audit.
    Location
    Note:
    This field appears only if you set the Type field to Location.
    		 Location in which you want to perform the audit.
    Include child locations
    Note:
    This field appears only if you set the Type field to Location.
    		 Option to include child locations in the audit.
    Stockroom
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Stockroom in which you want to perform the audit.
    Model category Model category that you want to audit.
    Aisle and space
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Aisle and space within the stockroom where you want to perform the audit.
    Scheduled date Date on which you want to perform the audit.
    Scan date Date on which you want to scan the assets.
    Include consumables Option to include consumable assets in the stockroom audit. The available options are:
    • Yes: When this field is set to Yes, consumable assets are included in the inventory audit.
    • No: When this field is set to No, consumable assets aren't included in the inventory audit.
    Note:
    You can include consumable assets only for stockroom audit. When the Type field is set to Stockroom, this field is activated. When the Type field is set to Location, this field is automatically set to No and inactive.
    The default populated value for this field is derived using the sn_itam_common.set_default_include_consumables system property.
    • When this system property value is set to yes, the default value for the Include consumables field is set to Yes.
    • When this system property value is set to no, the default value for the Include consumables field is set to No.
    Important:
    This field is available with Enterprise Asset Management version 10.0.0 onwards.
    Scan method Type of scan method for scanning the assets. The available options are:
    • Single scan
    • Multi scan
    Depending on the value of the Include consumables field, the default selection for the scan method is automatically determined.
    • When the Include consumables field is set to Yes, the Scan method field value is automatically set to Single Scan and can’t be edited.
    • When the Include consumables field is set to No, the Scan method field becomes editable, enabling you to select the desired scan type.
    Depending on the selected scan method for the audit record, you can scan the assets in the inventory using the ServiceNow Agent app.
    Important:
    This field is available with Enterprise Asset Management version 10.0.0 onwards.
    Note:
    The audit result fields such as Expected, Not expected and location corrected, Missing, New, and Excluded from licensing can't be edited. When the asset is scanned in the inventory using the ServiceNow Agent app, values are automatically updated in these fields. For more information about scanning assets, see Complete a single scan enterprise asset inventory audit using the ServiceNow Agent app and Complete multi scan enterprise asset inventory audit using the ServiceNow Agent app.