Combined Next Experience Developer (NED) Tools release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Next Experience Developer (NED) Tools Release Notes for Upgrades from Xanadu to Zurich

    This consolidated guide summarizes the release notes for Next Experience Developer (NED) Tools across ServiceNow versions from Xanadu through Zurich. It is designed to assist customers in preparing for upgrades by outlining new features, changes, removals, activation instructions, and other key product information relevant to NED Tools.

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    New Features

    • Xanadu: Introduced multiple enhancements in the Next Experience Inspector including:
      • Health indicators dashboard on the Home view highlighting potential component and action issues.
      • Trace view offering a waterfall visualization of page call durations.
      • Ability to switch from client logs to server-side logs for backend data recording (admin only).
      • Events view for contextual event management.
      • Service workers tab providing insights into service worker behavior.
    • Yokohama and Zurich: No new features introduced.

    Changes

    • Yokohama: Enhanced filtering capabilities in the Next Experience Inspector including:
      • Time filters for events with icons to select specific timeframes.
      • Subtree filters enabling focused search and scroll within portions of the component tree.
      • Advanced trace filtering with front-end, specialty, and level filters to streamline span visualization and waterfall analysis.
    • Zurich: The Service Workers tab now includes cache buster details to analyze service worker impacts on page performance.
    • Xanadu: No changes reported.

    Removals

    • Xanadu: The Actions tab was removed from the Next Experience Inspector.
    • Yokohama and Zurich: No removals reported.

    Activation and Installation

    For all releases from Xanadu through Zurich, Next Experience Developer Tools must be installed via the Google Chrome Web Store. The tools require Google Chrome as the supported browser to ensure compatibility and optimal functionality.

    Additional Information

    • Browser Requirements: Google Chrome is mandatory to use Next Experience Developer Tools across all versions.
    • Accessibility, Localization, and Deprecations: No updates or changes were noted for these areas across the releases.

    Key Outcomes for ServiceNow Customers

    • Gain improved diagnostic capabilities with health indicators and detailed trace visualizations to quickly identify and troubleshoot page performance issues.
    • Leverage enhanced event and trace filtering to reduce troubleshooting time and focus on relevant components or spans.
    • Utilize backend server logs to gain deeper insight into page behavior beyond client-side data (admin users only).
    • Monitor service worker performance impacts with new cache buster details in Zurich.
    • Ensure smooth upgrade and activation by following installation guidelines and browser requirements.

    Consolidated page of all release notes for Next Experience Developer (NED) Tools from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Next Experience Developer (NED) Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Next Experience Developer (NED) Tools to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Next Experience Developer (NED) Tools.

    Release Release notes

    Xanadu
    Health indicators in the Next Experience Inspector
    The Home view provides information and communicates potential issues on the page through a dashboard of health indicators for components and actions.
    View traces in the Next Experience Inspector
    The Trace view provides a waterfall of calls made to the page with information on how the duration for each call.
    Server-side logs in the Logs tab for Next Experience Inspector
    Record and view backend data by changing your preference from client logs to server logs when you're logged in as an admin.
    Manage events in the Next Experience Inspector
    The Events view provides contextual information and actions for managing events.
    Service workers tab in the Next Experience Inspector
    The Service workers tab provides visibility into service worker behavior.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Next Experience Developer (NED) Tools features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    Time filters for events
    Icons were added to each event to enable you to select a timeframe when filtering events.
    Subtree filters for events
    Scroll and search through a selected portion of the component tree.
    Filters for traces
    Filter traces with front-end filters to streamline span visualizations, specialty filters to view targeted waterfall analysis without losing overall context, and level filters to adjust the detail display in span visualizations.

    Zurich
    Service Workers tab in the Next Experience Inspector
    The Service Workers tab displays cache buster details for viewing how service workers impact page performance.

    Removed

    Between your current release family and Zurich, some Next Experience Developer (NED) Tools features or functionality were removed.

    Release Release notes

    Xanadu
    • The Actions tab has been removed from the Next Experience Inspector.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Next Experience Developer (NED) Tools features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Next Experience Developer (NED) Tools.

    Release Release notes

    Xanadu

    Download Next Experience Developer Tools from the Google Chrome Web Store.

    Yokohama

    Download Next Experience Developer Tools from the Google Chrome Web Store.

    Zurich

    Install Next Experience Developer Tools from the Google Chrome Web Store.

    Additional requirements

    If any additional requirements were introduced or changed for Next Experience Developer (NED) Tools we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Next Experience Developer (NED) Tools we have noted them here.

    Release Release notes

    Xanadu

    Download Next Experience Developer Tools from the Google Chrome Web Store.

    Yokohama

    Next Experience Developer Tools requires Google Chrome.

    Zurich

    Next Experience Developer Tools requires Google Chrome.

    Accessibility information

    Review details on accessibility information for Next Experience Developer (NED) Tools, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Next Experience Developer (NED) Tools we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Next Experience Developer (NED) Tools we have noted them here.

    Release Release notes

    Xanadu
    • Record backend data for page with server logs.
    • Get an overview of potential issue for components and actions with a dashboard of health indicators.
    • View a waterfall of calls made to the page with information on how long each call took.
    • Get information on network calls made to your pages including the type of calls, timing, frequency, and network URLs.

    See Next Experience Developer Tools for more information.

    Yokohama

    Reduce troubleshooting time with enhanced component visualization, filters for traces, and new event filters.

    See Next Experience Developer Tools for more information.

    Zurich
    • View traces as a full-screen waterfall with an enriched root span list that has more actionable metadata.
    • Access cache buster details to view how service workers impact page performance.

    See Next Experience Developer Tools for more information.