Combined Advanced AI Search Management Tools release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 5 minutes to read
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    Summary of Combined Advanced AI Search Management Tools Release Notes for Upgrades from Xanadu to Zurich

    This consolidated guide provides a comprehensive view of the Advanced AI Search Management Tools release notes covering upgrades from the Xanadu to Zurich release families. It helps ServiceNow customers prepare for upgrades by summarizing new features, changes, activation instructions, and important considerations across these releases.

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    New Features

    • AI Search Analytics Dashboard Enhancements:
      • Support for the Mobile Platform search application was introduced, allowing analysis of mobile search traffic.
      • The Search application interactive filter now enables analysts to review performance metrics and trends for applications used in Recommended Actions.

    Changes

    • The Date range interactive filter on the AI Search Analytics dashboard was extended from 90 days to 180 days, enabling longer-term trend analysis.
    • Performance metrics, trends, and charts received visual refreshes for a cleaner and more user-friendly dashboard experience.

    Removed and Deprecated Features

    No features or functionality for Advanced AI Search Management Tools were removed or deprecated between Xanadu and Zurich releases.

    Activation and Installation

    Advanced AI Search Management Tools must be installed by requesting the application from the ServiceNow Store. This applies consistently across the Xanadu, Yokohama, and Zurich releases. Customers should refer to the ServiceNow Store for app availability and submission guidelines.

    Additional Requirements

    To use Advanced AI Search Management Tools, the User Experience Analytics API application must be installed from the ServiceNow Store. This prerequisite has been consistent across all releases from Xanadu to Zurich.

    Browser, Accessibility, and Localization

    There are no changes or specific requirements related to browser compatibility, accessibility compliance, or localization in the upgrades from Xanadu to Zurich for Advanced AI Search Management Tools.

    Practical Benefits for ServiceNow Customers

    • Extended data range for AI Search Analytics supports deeper insights into search trends over six months, improving decision-making.
    • Enhanced dashboard filters allow targeted analysis of both mobile and Recommended Actions search applications, facilitating optimization of search experiences.
    • Visual improvements to the analytics dashboard help analysts quickly interpret performance metrics and trends.
    • Consistent activation and prerequisite requirements simplify upgrade planning and implementation.

    Consolidated page of all release notes for Advanced AI Search Management Tools from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Advanced AI Search Management Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Advanced AI Search Management Tools to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Advanced AI Search Management Tools.

    Release Release notes

    Xanadu
    AI Search Analytics dashboard
    The Search application interactive filter now supports the Mobile Platform search application.

    Yokohama
    Yokohama Patch 11
    AI Search Analytics analytics dashboard
    The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions.
    Yokohama Patch 6
    AI Search Analytics analytics dashboard
    The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application.

    Zurich
    Zurich Patch 4
    AI Search Analytics analytics dashboard
    The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions.
    Zurich Patch 1
    AI Search Analytics analytics dashboard
    The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application.

    Changes

    Between your current release family and Zurich, some changes were made to existing Advanced AI Search Management Tools features.

    Release Release notes

    Xanadu
    AI Search Analytics dashboard
    The Date range interactive filter now allows you to access data from the last 180 days, rather than the last 90 days.

    Yokohama
    Yokohama Patch 11
    AI Search Analytics analytics dashboard
    The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience.
    Yokohama Patch 6
    AI Search Analytics analytics dashboard
    The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days.

    Zurich
    Zurich Patch 4
    AI Search Analytics analytics dashboard
    The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience.
    Zurich Patch 1
    AI Search Analytics analytics dashboard
    The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days.

    Removed

    Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Advanced AI Search Management Tools.

    Release Release notes

    Xanadu

    Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.

    Release Release notes

    Xanadu

    You must have the User Experience Analytics API application installed from the ServiceNow Store in order to use Advanced AI Search Management Tools.

    Yokohama

    You must have the User Experience Analytics API application installed from the ServiceNow Store to use Advanced AI Search Management Tools.

    Zurich

    You must have the User Experience Analytics API application installed from the ServiceNow Store to use Advanced AI Search Management Tools.

    Browser requirements

    If any specific browser requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Advanced AI Search Management Tools, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Advanced AI Search Management Tools we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Advanced AI Search Management Tools we have noted them here.

    Release Release notes

    Xanadu
    • Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter.
    • Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter.

    See Advanced AI Search Management Tools for more information.

    Yokohama
    Yokohama Patch 11
    • Review performance metrics and trends more easily with an updated and refreshed dashboard UI.
    • Analyze performance metrics and trends for search applications used in Recommended Actions.
    Yokohama Patch 6
    • Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter.
    • Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter.

    See Advanced AI Search Management Tools for more information.

    Zurich
    Zurich Patch 4
    • Review performance metrics and trends more easily with an updated and refreshed dashboard UI.
    • Analyze performance metrics and trends for search applications used in Recommended Actions.
    Zurich Patch 1
    • Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter.
    • Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter.

    See Advanced AI Search Management Tools for more information.