Combined Decision Builder in Workflow Studio release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Decision Builder in Workflow Studio Release Notes for Upgrades from Xanadu to Zurich

    This consolidated document provides ServiceNow customers with detailed release notes for the Decision Builder in Workflow Studio, covering updates and changes from the Xanadu release up to Zurich. It is designed to assist customers in preparing for and understanding the upgrade process, highlighting new features, changes, and important upgrade considerations.

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    Important Upgrade Information

    There are no specific pre- or post-upgrade tasks or changes noted for upgrading Decision Builder in Workflow Studio to Zurich. Customers can perform the upgrade without concerns about deprecated or removed features in this release.

    New Features Introduced Between Xanadu and Zurich

    • Filter Decision Tables (Yokohama): Customers can now apply filters to both condition and result columns within decision tables. This capability simplifies working with large tables by displaying only the relevant decisions, making referencing and editing more efficient.
    • Enhanced Reference Record Selection (Yokohama): When selecting reference values as conditions or results, a new lookup icon allows choosing records from the default list view. An info icon enables previewing the selected reference record directly, improving usability and accuracy.
    • Activate or Deactivate Rows (Yokohama): Rows in decision tables can be turned on or off. Activating a row includes its data during execution, while deactivating excludes it without deletion. This feature supports temporary inclusion or exclusion of specific logic, facilitating easier testing and adjustments.

    Changes, Removals, and Deprecations

    No changes, removals, or deprecations to Decision Builder features were made between Xanadu and Zurich. This stability ensures continuity in existing workflows and configurations.

    Activation and Additional Considerations

    • Activation: Workflow Studio is an AI Platform feature active by default since Yokohama. Customers are encouraged to update the app via the ServiceNow Store to access the latest features.
    • Browser, Accessibility, Localization: There are no new or changed browser requirements, accessibility information, or localization considerations for Decision Builder in Workflow Studio between Xanadu and Zurich.

    Practical Impact for ServiceNow Customers

    Customers upgrading to Zurich can expect a seamless transition with no deprecated or removed functionality. The key enhancements from Yokohama notably improve decision table management by enabling easier filtering, record selection, and temporary toggling of logic rows. These features enhance efficiency when building and maintaining complex workflows within Workflow Studio’s Decision Builder.

    Consolidated page of all release notes for Decision Builder in Workflow Studio from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Decision Builder in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Decision Builder in Workflow Studio to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Decision Builder in Workflow Studio.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    Filter decision tables
    Apply filters to both condition and result column values in decision tables. Once filters are applied, only the relevant decisions are displayed, making it easier to refer or edit large tables.
    Use enhanced reference record
    When choosing a reference value as a condition or result, a new lookup icon enables you to select the reference record from the default list view. Additionally, you can preview the selected reference record by selecting the info icon.
    Set rows active or inactive
    Turn the rows on or off. Activating a row includes its data while executing a decision table, while deactivating a row excludes it. This feature helps you to temporarily use or skip conditions without deleting them.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Decision Builder in Workflow Studio features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Decision Builder in Workflow Studio features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Decision Builder in Workflow Studio features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Decision Builder in Workflow Studio.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    Workflow Studio is a ServiceNow AI Platform feature that is active by default.

    Get the latest Workflow Studio features by updating the app from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Decision Builder in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Decision Builder in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Decision Builder in Workflow Studio, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Decision Builder in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Decision Builder in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    • Filter condition and result columns in decision tables to show only relevant rows, simplifying large table edits.
    • Use the lookup icon to select a reference record from the default list view and the info icon to preview the record.
    • Use the pagination feature to switch between pages by selecting the page you'd like to see.
    • Activate rows or Deactivate rows to include or exclude the logic in that row while executing the decision tables.

    See Exploring Decision Tables for more information.

    Zurich

    		 No updates for this release.