Combined Clone Admin Console release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

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zurich Combined Product Files

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Combined Clone Admin Console release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Clone Admin Console release notes for upgrades from Xanadu to Zurich

This consolidated release notes document covers all updates, new features, changes, deprecations, and important upgrade information for the Clone Admin Console from the Xanadu release through to the Zurich release. It is designed to help ServiceNow customers prepare for and understand the impact of upgrading their Clone Admin Console to Zurich.

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Key Features

Target Instance Modal (Xanadu): Enables requesting a clone to copy data between production and non-production instances or between non-production instances directly within the Clone Admin Console form.
Backup Optimization (Xanadu): Allows use of backups from other clones for faster cloning processes, with automatic on-demand backup creation if the previous backup is unavailable.
Separate Clone Storage (Xanadu): Differentiates storage of legacy clones and new clones in separate tables, with new clones managed and displayed within the updated Clone Admin Console interface.
Update Set Preservation (Zurich): Supports configuring update set preservation up to 12 minutes before clone execution, ensuring in-progress update sets are preserved regardless of scope creation time.

Important Upgrade Information

Pre- and Post-Upgrade Tasks: Customers should review and complete specified tasks before and after upgrading to Zurich to ensure a smooth transition.
Deprecation Notice (Zurich): The legacy clone request page cloneinstance.DO will be retired in an upcoming A release; upgrading to the latest Clone Admin Console version is recommended for improved performance and user experience.
Installation: Clone Admin Console must be requested and installed via the ServiceNow Store.

Changes, Removals, and Other Notes

No significant changes, removals, additional requirements, browser requirements, accessibility, or localization updates were introduced between Xanadu and Zurich releases.

Highlights

Xanadu introduced faster backups using new backups and implemented ACLs for clone queries to enhance security.
Zurich allows more flexible and reliable update set preservation prior to cloning operations.

This information enables ServiceNow customers to manage cloning operations more efficiently and securely while ensuring compatibility with the latest platform enhancements and upcoming deprecations.

Consolidated page of all release notes for Clone Admin Console from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Clone Admin Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Clone Admin Console to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Clone Admin Console.


Release	Release notes
Xanadu	Target instance modal Request a clone to copy the data from a production instance to a non-production instance or to copy the data between non-production instances. You can request a clone without leaving the form by using the add an instance option in the clone request target instance field. Using the same backup from another clone Use the backup from another clone when you're selecting a backup option for a faster backup process. If the backup no longer exists, it triggers an on-demand backup instead. Clone storage Legacy clones and new clones are stored separately. Clones that you request via the Clone Admin Console are stored on a new table and displayed within the new console.  Legacy clones aren't shown in the Clone Admin Console. Clones that you initiate via the legacy Request Clone page are stored on the legacy Clone History table.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Changes

Between your current release family and Zurich, some changes were made to existing Clone Admin Console features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Clone Admin Console features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Clone Admin Console features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The legacy clone request page clone_instance.DO is going to be retired in the A release. Update to the latest version for the best experience and performance improvements. To update Clone Admin Console, see Clone Home (dashboard).

Activation information

Review information on how to activate Clone Admin Console.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Install the Clone Admin Console by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Clone Admin Console we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Clone Admin Console we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Clone Admin Console, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Clone Admin Console we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Clone Admin Console we have noted them here.


Release	Release notes
Xanadu	Use a new backup when you’re backing up the Clone Admin Console to make the backup go more quickly. View the Clone preserver guidance added to the Create a clone form to understand how to use Clone preservers. Clone related queries now go through ACLs. Custom clone flows should be tested. See Clone Admin Console for more information.
Yokohama	No updates for this release.
Zurich	Configure the update set preservation up to 12 minutes before the clone executes. Preserve your in-progress update sets, regardless of when the scope was created in the specified time frame. See Clone Home (dashboard) for more information.