Combined Workflow Studio release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Workflow Studio Release Notes for Upgrades from Xanadu to Zurich

    This consolidated release notes page provides a comprehensive summary of Workflow Studio updates, new features, and important upgrade information from the Xanadu release through to Zurich. It is designed to help ServiceNow customers prepare for and execute upgrades effectively by summarizing relevant changes across multiple releases in one place.

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    Key Upgrade Information

    • Dependency Management: Starting with Washington DC patch 3 (applicable to the Xanadu family), upgrading Workflow Studio automatically updates all related application dependencies, including ServiceNow Workflow Studio, Playbook, and Decision Builder. Customers no longer need to manage individual dependencies separately through the ServiceNow Store or plugin lists.
    • Pre- and Post-Upgrade Tasks: Customers are advised to review and complete all necessary pre- and post-upgrade tasks before moving to Zurich to ensure a smooth transition.
    • Activation: Workflow Studio must be installed by requesting it from the ServiceNow Store. Customers can refer to the ServiceNow Store for available apps and detailed installation instructions.

    New Features Introduced (Xanadu Release)

    • Create workflow items easily from any Workflow Studio page using a convenient Create button located on the tab header.
    • Organize workflow components more efficiently by creating custom categories for actions, data stream actions, and subflows.
    • Receive notifications via an information banner when a new version of Workflow Studio is available to keep your environment up to date.

    Changes and Removals

    • The key change is the automatic update of Workflow Studio and all its dependencies as part of a single upgrade process, starting with Washington DC patch 3.
    • There were no removals or deprecations of Workflow Studio features reported between Xanadu and Zurich.

    No Updates Noted

    The Yokohama and Zurich releases did not introduce any additional updates, changes, removals, or deprecations for Workflow Studio beyond those detailed under Xanadu.

    Additional Considerations

    • No new browser requirements, accessibility information, localization considerations, or additional system requirements were introduced across these releases.

    Practical Takeaways for ServiceNow Customers

    • Prepare for a streamlined upgrade experience where Workflow Studio and its dependencies update together automatically, reducing manual management effort.
    • Leverage new features like the Create button and custom categories to enhance workflow organization and efficiency.
    • Monitor for update notifications directly within Workflow Studio to maintain the latest capabilities and fixes.
    • Follow activation procedures via the ServiceNow Store to ensure proper installation and access.

    Consolidated page of all release notes for Workflow Studio from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Workflow Studio to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as ServiceNow® Workflow Studio, Playbook, and ServiceNow® Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow® Store or the list of plugins.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Workflow Studio.

    Release Release notes

    Xanadu
    Create workflow items from a button on the tab header
    Create workflow items from any Workflow Studio page by using the Create button on the tab header.
    Create a category to organize your actions
    Create your own categories to organize actions.
    Create a category to organize your data stream actions
    Create your own categories to organize data stream actions.
    Create a category to organize your subflows
    Create your own categories to organize subflows.
    See when a new version of Workflow Studio is available
    See an information banner when a new version of Workflow Studio is available.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Workflow Studio features.

    Release Release notes

    Xanadu
    Update Workflow Studio and all its dependencies
    As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as Workflow Studio, Playbook, and Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow Store or the list of plugins.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Workflow Studio features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Workflow Studio features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Workflow Studio.

    Release Release notes

    Xanadu

    Install Workflow Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Workflow Studio, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Workflow Studio we have noted them here.

    Release Release notes

    Xanadu
    • Create workflow items from any Workflow Studio page by using the Create button on the tab header.
    • Create your own categories to organize actions, data streams, and subflows.
    • Monitor playbook and flow operations with new usage dashboards.
    • See an information banner when a new version of Workflow Studio is available.

    See Workflow Studio for more information.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.