Combined Universal Request release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Universal Request Release Notes for Upgrades from Xanadu to Zurich

    This consolidated release notes document provides ServiceNow customers with a comprehensive view of all updates related to Universal Request from the Xanadu release family through to Zurich. It is designed to assist customers in preparing for their upgrade by summarizing new features, changes, removals, deprecations, activation information, requirements, and other relevant details across these releases.

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    Key Details for Upgrading

    For customers planning to upgrade Universal Request to the Zurich release, this document highlights the importance of reviewing and completing pre- and post-upgrade tasks to ensure a smooth transition.

    Changes and Updates

    • New Features: No new features were introduced in Universal Request across the Xanadu, Yokohama, and Zurich releases.
    • Changes to Existing Features: No changes were made to existing Universal Request features in these releases.
    • Removed Features: No Universal Request features or functionality were removed during these releases.
    • Deprecations: No features or functionality were deprecated in Universal Request across these releases.

    Additional Information

    • Activation Information: There are no updates regarding how to activate Universal Request in any of the releases covered.
    • Additional Requirements: No new or changed requirements were introduced for Universal Request.
    • Browser Requirements: There are no updates to browser compatibility or requirements.
    • Accessibility Information: No new accessibility considerations or compliance updates were noted.
    • Localization Information: There are no specific localization updates for Universal Request.
    • Highlight Information: No special highlight considerations were recorded for these releases.

    What Customers Can Expect

    Since no updates, feature changes, removals, or deprecations have occurred for Universal Request from Xanadu through Zurich, customers upgrading can expect a consistent experience without the need to adjust configurations or workflows. The upgrade process focuses on pre- and post-upgrade tasks recommended by ServiceNow to ensure operational continuity.

    This combined document serves as a single reference point, simplifying upgrade planning and confirming that Universal Request remains stable and unchanged through these releases.

    Consolidated page of all release notes for Universal Request from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Universal Request release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Universal Request to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Universal Request.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Universal Request features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Universal Request features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Universal Request features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Universal Request.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Universal Request we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Universal Request we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Universal Request, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Universal Request we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Universal Request we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.