Combined UI Builder release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zx

Combined UI Builder release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined UI Builder Release Notes for Upgrades from Xanadu to Zurich

This consolidated release notes document guides ServiceNow customers through the key updates and changes in UI Builder from the Xanadu release family up to Zurich. It highlights new features, important upgrade tasks, feature changes, and enhancements designed to improve user experience, configuration flexibility, and AI integration within UI Builder.

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Important Upgrade Considerations

Before upgrading to Zurich, review and complete the specified pre- and post-upgrade tasks to ensure a smooth transition.
UI Builder remains active by default across releases, with latest versions accessible via the ServiceNow Store.
Internet Explorer is not supported for UI Builder in both Xanadu and Zurich releases.
Accessibility improvements include screen reader support for expanded drop-down menus on column properties in Zurich.

Key Features Introduced

From Xanadu:
- Declarative screen conditions for controlling page visibility without scripting.
- Contextual sidebar reconfigured using Tabs for simpler vertical tab layouts.
- Responsive page layouts optimized for different device sizes.
- Ability to retrieve and bind data from multiple sources to a single component.
- Support for multiple forms and form controllers on a single page.
From Zurich:
- Custom component building with configuration for reuse across pages and experiences.
- Integration of generative AI capabilities on any page, component, or controller.
- Now Assist panel providing conversational AI-driven guidance directly inside UI Builder for tasks like adding components, binding data, adjusting layouts, and gaining page insights.
- Component Builder enhancements allowing test values and simulated page parameters for development validation.
- Drag-enabled floating Now Assist panel to improve workflow visibility and layout flexibility.
- Enhanced Create a Page wizard with a page Type dropdown to better organize and filter pages in large experiences.
- Improved Experience view with collapsible pages/variants, intuitive search and filtering, and automatic pagination for easier navigation.

Changes and Enhancements

New event tracking for components with unsaved changes to identify modifications quickly.
Configurable alerts that can auto-dismiss either globally or individually via events.
Ability to share and reuse pages seamlessly across different workspaces without rebuilding content.

Removed and Deprecated Features

No features or functionalities were removed or deprecated between Xanadu and Zurich releases for UI Builder.

Practical Benefits for ServiceNow Customers

Declarative and low-code tools reduce the need for scripting, accelerating UI development and simplifying maintenance.
Responsive design support ensures pages render appropriately on various devices, improving end-user experience.
Generative AI integration and the Now Assist panel enhance productivity by providing in-context help and AI-powered page insights.
Improved component testing and reuse capabilities promote development efficiency and consistency across experiences.
Better experience management tools (search, filters, pagination) help administrators manage large-scale UI projects effectively.

Consolidated page of all release notes for UI Builder from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading UI Builder to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for UI Builder.


Release	Release notes
Xanadu	Set screen conditions declaratively Control the visibility of pages using a condition builder as an alternative to writing a script. Configure contextual sidebar with tabs The Contextual sidebar component now uses the Tabs component as a foundation instead of viewports for simplified configuration as a vertical set of tabs. Control page layout for different device sizes Create tailored pages that are appropriate for different size screens. Retrieve data from varied sources for a component More easily add data from different data sources to a single component based on field mappings. Support for multiple forms on a page Add multiple forms and form controllers to a single page.
Yokohama	No updates for this release.
Zurich	Build and customize components Build custom components and configure them to be used across pages and experiences. Utilize AI on pages you are building Easily add generative AI capabilities to any page, component, or controller Get conversational help with the Now Assist panel Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. Build pages and gain page insights using the Now Assist panel in UI Builder. As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. Add test values in Component Builder As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development.

Changes

Between your current release family and Zurich, some changes were made to existing UI Builder features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Add events to track components with unsaved changes Use an event to quickly identify modified components. Configure alerts to auto-dismiss Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. Use pages across experiences Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. Use the floating Now Assist panel to streamline your workflow As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. Specify your page type in the Create a page wizard As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. Explore the newly enhanced Experience view As of UI Builder version 28.2, the Experience view has improved usability in the following ways: Pages and their variants appear collapsed by default for a cleaner, more focused view. Locate pages and variants with ease utilizing the search field. Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. Pagination is automatically enabled when 10 or more pages are present.

Removed

Between your current release family and Zurich, some UI Builder features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some UI Builder features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate UI Builder.


Release	Release notes
Xanadu	UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store.
Yokohama	No updates for this release.
Zurich	UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for UI Builder we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for UI Builder we have noted them here.


Release	Release notes
Xanadu	Internet Explorer isn't supported for UI Builder.
Yokohama	No updates for this release.
Zurich	Internet Explorer isn't supported for UI Builder.

Accessibility information

Review details on accessibility information for UI Builder, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The expanded drop-down menus for column properties can be read by screen readers.

Localization information

If there are specific localization considerations for UI Builder we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for UI Builder we have noted them here.


Release	Release notes
Xanadu	Explore a searchable library of videos, guided tours, and product documentation to develop and practice UI Builder skills. Take guided tours to learn about features and complete tasks in UI Builder step-by-step. Improve usability in low-light conditions by using dark theme. Design pages that look good and function well across a variety of form factors such as laptops, tablets, and mobile devices using responsive authoring. Fetch information from multiple data sources and more easily bind the data to components of your choice with a new multi-table data resource right from UI Builder. See UI Builder for more information.
Yokohama	No updates for this release.
Zurich	Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. Get instant conversational help within UI Builder through the Now Assist Panel. See UI Builder for more information.