Combined Decision tables in Workflow Studio release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Decision Tables in Workflow Studio Release Notes for Upgrades from Xanadu to Zurich

    This consolidated release notes document provides ServiceNow customers with a comprehensive view of the updates, features, and important information related to Decision tables in Workflow Studio when upgrading from the Xanadu release to the Zurich release. It includes new features, UI changes, and guidance on upgrade tasks, ensuring a smooth transition across multiple release families.

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    The notes clarify that Workflow Studio is a ServiceNow Store application requiring manual updates to access the latest features, with application dependencies being updated automatically from the Washington DC Patch 3 release onward.

    Key Features

    • Create Decision Tables in Various Contexts: Customers can now create decision tables directly within flows, subflows, and playbooks, enabling quicker and more integrated decision logic management.
    • Decision Table Row Ranking and Reordering: Users can determine and modify the sequence in which decision rules are evaluated by typing new rank values or reordering rows, enhancing control over decision processing.

    Changes

    • UI Theme Updates: The decision table interface has been updated to align with the ServiceNow AI Platform theme for consistent user experience.
    • Enhanced Usability for Large Tables: Scroll functionality within large decision tables has been improved, with headers remaining fixed for easier navigation.

    Upgrade and Activation Guidance

    Before upgrading to Zurich, customers should complete prescribed pre- and post-upgrade tasks. Workflow Studio and its dependencies must be manually updated via the ServiceNow Store, as individual dependency updates are no longer visible or available separately.

    Additional Notes

    • No Feature Removals or Deprecations: There are no removals or deprecations of Decision tables features between Xanadu and Zurich.
    • Localization: The Localization Framework is integrated, but Excel editing does not support localization, which may limit usage in non-English instances.
    • No Updates in Yokohama and Zurich Releases: For Yokohama and Zurich releases, there were no additional feature updates or changes for Decision tables.

    Practical Impact for ServiceNow Customers

    By leveraging the enhanced capabilities introduced since Xanadu, ServiceNow customers can more efficiently build and manage decision logic within their workflows and playbooks. The improved UI and row ordering provide greater usability and precision in decision execution. Understanding the upgrade process and manual update requirements ensures customers maintain access to the latest features and a consistent user experience.

    Consolidated page of all release notes for Decision tables in Workflow Studio from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Decision tables in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Decision tables in Workflow Studio to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    Workflow Studio is automatically installed on your instance. However, Workflow Studio is a ServiceNow Store application, so to get the latest features, you must update your version manually to the most recent version. As of Washington DC Patch 3, updating Workflow Studio automatically updates all its application dependencies such as Workflow Studio, playbook, and Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow Store or the list of plugins.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Decision tables in Workflow Studio.

    Release Release notes

    Xanadu
    Create a decision table in a flow
    Create a decision table directly in your flow to add decisions quickly using the flow's inputs.
    Create a decision table in a subflow
    Create a decision table directly in your subflow to add decisions quickly using the flow or subflow's inputs.
    Create a decision table in a Playbook
    Add a decision table directly in a Playbook to manage complex business logic using the Make a Decision - First Match activity. Add inputs from the playbook and manage other actions based on the results of your decision tables.
    Rank and reorder decision table rows
    Determine or change the sequence in which your decision rules are evaluated by reordering the rows in a decision table. Type a new value in the Rank column to easily change decision row order.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Decision tables in Workflow Studio features.

    Release Release notes

    Xanadu
    Theme updates
    Some details in the decision table UI have been updated to follow standard ServiceNow AI Platform themes.
    Usability enhancement for scrolling within decision tables
    In large decision tables, scroll within the table to see more rows. Note that the headers stay at the top of the table.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Decision tables in Workflow Studio features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Decision tables in Workflow Studio features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Decision tables in Workflow Studio.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Decision tables in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Decision tables in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Decision tables in Workflow Studio, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Decision tables in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu

    The Localization Framework is integrated in decision tables. However, because editing in Excel doesn’t support localization, you cannot use this feature in any instance that doesn't use English.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Decision tables in Workflow Studio we have noted them here.

    Release Release notes

    Xanadu
    • Create a decision table inline while authoring a flow or subflow in Workflow Studio.
    • Use decision tables directly in your playbooks in Workflow Studio. Add the Make a Decision - First Match activity with inputs from your playbook to manage complex decisions.
    • In large decision tables, scroll within the table to see more rows.
    • Rank the order in which decision rows are read in your table, and reorder rows as needed.

    See Exploring decision tables for more information.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.