Now Assist for Workplace Service Delivery (WSD) Release Notes

The ServiceNow® Workplace Service Delivery application improves the employee workplace experience by automating workplace management and provides a single platform for all workplace services. Now Assist for Workplace Service Delivery (WSD) is enhanced and updated in the Yokohama release.

• Now Assist for Workplace Service Delivery (WSD) release notes
  The ServiceNow® Now Assist for Workplace Service Delivery (WSD) application enables agents to summarize case information, generate resolution notes, and summarize the chat information for an interaction. Your agents can understand the chat and case context and propose quicker resolutions to your customers. Now Assist for WSD was enhanced and updated in the Yokohama release.