Data Privacy release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • The ServiceNow® Data Privacy application enables you to classify sensitive data, remove personally identifiable information (PII) from user data in a production instance, and anonymize data in production and non-production instances. Data Privacy was enhanced and updated in the Yokohama release.

    Data Privacy highlights for the Yokohama release

    • Leverage Data Privacy in Now Assist to discover sensitive data in Now Assist prompts and data send to models.
    • Sanitize sensitive data from Now Assist prompts without impacting response.
    • Discover sensitive data from attachments using enhanced Data Discovery jobs.

    See Platform Privacy for more information.

    Important:
    Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Important information for upgrading Data Privacy to Yokohama

    Licensing changes enable you to install Data Discovery, Data Discovery APIs, Data Anonymization, and Data Privacy APIs without an entitlement, but you must have an entitlement to run a job.

    New in the Yokohama release

    AL/ML Based Data Discovery for Real Time Anonymization
    Use AI/ML data discovery using Named Entity Recognition (NER) models to discover sensitive data that does not follow a pattern like name, address, organizations, and more; and run real-time anonymization.
    Configuring Data Privacy for Now Assist
    Sanitize sensitive data entered in Now Assist prompts to prevent data leakage without impacting the response.
    Discover sensitive data from attachments.
    Discover and report on sensitive data from attachments.

    Activation information

    Data Privacy is available with activation of the Data Privacy Plugin (sn_dp_store_app). For details, see Activate data privacy.