Sidebar release notes
The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Yokohama release.
Sidebar highlights for the Yokohama release
- Integrate Sidebar with Slack to enable users of both platforms to communicate with each other.
- Create standalone Sidebar conversations that aren’t associated with a record.
- Create private discussions on a record that are accessible only to the participants within that discussion.
See for more information.
Important:
Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Yokohama release
- Integrate Sidebar and Slack to enable the users of both platforms to seamlessly collaborate with each other.
- Create standalone Sidebar conversations that aren’t associated with a specific record.
- Create private discussions on a record that are accessible only to the participants within that discussion.
Activation information
Install Sidebar by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.