Hermes Messaging Service release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • The ServiceNow® Hermes Messaging Service application enables you to integrate your Apache Kafka environment with your ServiceNow® instance. Hermes Messaging Service was enhanced and updated in the Yokohama release.

    Hermes Messaging Service highlights for the Yokohama release

    • View the audit history for all topic operations.
    • Scan and inspect topic messages using keywords or regular expressions.
    • Monitor the health of Hermes components over time.

    See Hermes Messaging Service for more information.

    New in the Yokohama release

    Topic audit history
    Track changes made to a Hermes topic by viewing the topic's audit information.
    Search for messages in a topic
    Filter messages in a topic using keywords or regular expressions in the Hermes Messaging Service topic inspector.
    Improved diagnostics
    Monitor the health of Hermes components over time.

    Activation information

    Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin or installation of the Log Export Service application. For details, see Hermes Messaging Service activation.

    Related ServiceNow applications and features

    Produce Apache Kafka messages from your ServiceNow instance using Workflow Studio, and then consume the messages in an external application. You can also produce Apache Kafka messages from an external application and then consume the messages in your ServiceNow instance using a variety of consumers with Stream Connect.
    Exploring Log Export Service (LES)
    Export log data securely to your external data lake for reporting, auditing, or regulatory purposes using Hermes Messaging Service with the Log Export Service.
    Instance Data Replication
    Improve the performance and processing efficiency of Instance Data Replication by upgrading the replication sets that you created prior to the Washington DC release to use Hermes Messaging Service.