Insurance Claims Core release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The ServiceNow® Insurance Claims Core application provides a generic claims data model and approval engine to create flexible data structures that meet your business needs. Insurance Claims Core was enhanced and updated in the Yokohama release.

    Insurance Claims Core highlights for the Yokohama release

    The Claim Incident [sn_ins_claim_property] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Incident table and can be used across all other claim applications in this release.

    See Insurance Claims Core for more information.

    Changed in this release

    Added fields to Claim Incident table
    Added the following fields to the Claim Incident [sn_ins_claim_property] table:
    • Injured
    • Insured property

    Activation information

    Insurance Claims Core is a ServiceNow AI Platform feature that is available with activation of Financial Services Operations Core. For details, see Financial Services Operations Core release notes.