Legal Hold Notification release notes
The ServiceNow® Legal Hold Notification application helps organizations manage their legal obligation to preserve relevant information when a legal hold is issued. It enables you to create legal hold notifications, add custodian details, and send notices to preserve legal hold-related documents. Legal Hold Notification is a new application in the Yokohama release.
Legal Hold Notification highlights for the Yokohama release
- Streamlined legal hold life cycle: Streamline the legal hold workflow by enabling you to create legal hold matters, assign custodians, issue notices, track acknowledgments, and ensure compliance throughout the process.
- Enhance custodian engagement by sending them legal hold notifications and reminders to ensure timely acknowledgment and accountability throughout the legal hold process.
- Reduce legal risk compliance with a controlled closure process. When the legal hold is officially closed, the Legal Hold Notification application stores detailed information about the preserved data.
See Legal Hold Notification for more information.
Legal Hold Notification features
- Legal hold matter management
- Manage legal hold matters by submitting, updating, tracking, and closing them through a streamlined process that reduces effort and ensures organizational compliance.
- Submitting legal hold matter
- Submit a legal hold matter to initiate the data preservation process when a legal hold is issued.
- Issuing legal hold notice
- Issue a legal hold notice to custodians to initiate timely data preservation, ensure accountability, and reduce the risk of data loss.
- Legal hold notice acknowledgement
- Record custodian acknowledgments of legal hold notices to confirm their responsibility to preserve data and ensure accountability.
- Assign new custodians
- Assign newly identified custodians to existing legal hold matters to ensure comprehensive and up-to-date data preservation.
- Acknowledge reminders
- Send reminders to custodians who haven’t acknowledged legal hold notices to ensure accountability in data preservation.
- Closing legal hold matter
- Close a legal hold matter once the hold is lifted to complete the data preservation life cycle.
Activation information
Install Legal Hold Notification by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Browser requirements
The Legal Hold Notification application works with the latest stable versions of popular web browsers. To find the list of supported browsers, see Browser support.