Dispute Rules Content Pack for Visa release notes

  • Release version: Yokohama
  • Updated September 11, 2025
  • 1 minute to read
  • The ServiceNow® Dispute Rules Content Pack for Visa application provides questionnaires for dispute-related information intake under various dispute categories according to Visa guidelines. Dispute Rules Content Pack for Visa was enhanced and updated in the Yokohama release.

    Dispute Rules Content Pack for Visa highlights for the Yokohama release

    Apply Visa Resolve Online (VROL) release 25.2 revision changes to Dispute Rules Content Pack for Visa questionnaire.

    See Dispute Rules Content Pack for Visa for more information.

    Changed in this release

    Visa Resolve Online (VROL) version 25.2 updates

    Updated the dispute questionnaire provided through Dispute Rules Content Pack for Visa to align with Visa Resolve Online (VROL) release 25.2 revision changes.

    Activation information

    Install Dispute Rules Content Pack for Visa by requesting it from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.