Operational Technology Change Management release notes
The ServiceNow® Operational Technology Change Management application enables engineers to implement changes to Operational Technology (OT) devices and production processes. Operational Technology Change Management was enhanced and updated in the Yokohama release.
Operational Technology Change Management highlights for the Yokohama release
In an OT change request record in the Industrial Workspace, use new related lists to create an OT incident record related to the OT change request, or link an existing OT incident record to the OT change request.
See Operational Technology Change Management for more information.
UI changes
- Incidents Fixed by Change related list
- The Incidents Fixed by Change related list was added to the OT change request record in the Industrial Workspace. You can use this related list to create an OT incident or link an existing OT incident that has been fixed by the OT change request.
- Incidents Caused by Change related list
- The Incidents Caused by Change related list was added to the OT change request record in the Industrial Workspace. You can use this related list to create an OT incident or link an existing OT incident that is needed because of the OT change request.
Activation information
Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.