Decision Builder in Workflow Studio release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The ServiceNow® Workflow Studio application provides an intuitive interface that you can use to create and manage decision tables. Workflow Studio was enhanced and updated in the Yokohama release.

    Workflow Studio highlights for the Yokohama release

    • Filter condition and result columns in decision tables to show only relevant rows, simplifying large table edits.
    • Use the lookup icon to select a reference record from the default list view and the info icon to preview the record.
    • Use the pagination feature to switch between pages by selecting the page you'd like to see.
    • Activate rows or Deactivate rows to include or exclude the logic in that row while executing the decision tables.

    See for more information.

    New in the Yokohama release

    Apply filters to both condition and result column values in decision tables. Once filters are applied, only the relevant decisions are displayed, making it easier to refer or edit large tables.
    When choosing a reference value as a condition or result, a new lookup icon enables you to select the reference record from the default list view. Additionally, you can preview the selected reference record by selecting the info icon.
    Turn the rows on or off. Activating a row includes its data while executing a decision table, while deactivating a row excludes it. This feature helps you to temporarily use or skip conditions without deleting them.

    UI changes

    Pagination
    Use the pagination feature to switch between pages by selecting the page you'd like to see.

    Activation information

    Workflow Studio is a ServiceNow AI Platform feature that is active by default.

    Get the latest Workflow Studio features by updating the app from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.