Yokohama Patch 5 Hotfix 3

  • Release version: Yokohama
  • Updated August 5, 2025
  • 1 minute to read

    • The Yokohama Patch 5 Hotfix 3 release contains fixes to these problems.

    Build information:
    Build date: 07-31-2025_0932
    Build tag: glide-yokohama-12-18-2024__patch5-hotfix3-07-28-2025
    Important:
    For more information about how to upgrade an instance, see ServiceNow upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Metric Intelligence (Family)

    PRB1921270

    		 Ignite does not support IPv6 Fixing the implementation to support IPv6.

    Process Mining

    PRB1920054

    		 Condition with transitions are failing when viewing the 'Schedule task' results This issue occurs when upgrading from Xanadu to Yokohama.
    1. Create Xanadu instance.
    2. Set up pre-upgrade data with all necessary configurations.
    3. Apply conditions (for example: Active as 'false').
    4. Apply the transitions 'Process Start' (for example: Process Start - Stop (Incident)).
    5. Notice that eventually followed by Process Start - Stop (Incident) is Process End, with the constraints 'from condition 1 to condition'.
    6. Ensure that the min duration, max duration and relation constraint type is 'None'.
    7. Upgrade to Yokohama.
    8. Open the model which has condition with transition combination above.
    9. Select View results from the Scheduled task.

    Notice that an error occurred, 'Exception encountered processing path: /GlidePromin_Query/scheduleModel - Constraint is empty. Please add either Field constraint or Duration constraint.'

    Software Asset Management

    PRB1913658

    KB2290496

    		 On an upgrade to Yokohama, new entitlements may get created from entitlement import errors Users may observe the issue as duplicate entitlements found after an upgrade to Yokohama, or, after an upgrade to Yokohama, a number of entitlements were added that were created by 'system'.

    Refer to the listed KB article for details.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.