API release notes

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 2 minutes de lecture

    • ServiceNow® APIs enable you to build custom applications and experiences. APIs were enhanced and updated in the Australia release.

    API highlights for the Australia release

    • Use server-side JavaScript APIs in scripts to change the application functionality.
    • Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes.
    • Use inbound REST APIs to interact with various ServiceNow functionalities within your application.
    • Client Next Experience APIs include client APIs compatible with the Next Experience UI.

    See API implementation and reference for more information.

    New in the Australia release

    Tableau 1. New scoped classes and additional methods to existing scoped classes in Australia
    Class Methods
    CopyDynamicSchemaAPI - Scoped, Global
    Methods:
    • getCopyApi()
    • skipAttributes()
    • skipChoiceOverrides()
    • skipChoiceSets()
    • getTransactionId()
    • runAsync()
    Extension points:
    • getCopyName()
    • shouldCopy()
    • verifyCopyOperation()
    GlideDate - Scoped
    • getDisplayValueEx()
    • setDisplayValueEx()
    GlideTime - Scoped
    • getDisplayValueEx()
    • getDisplayValueLang()
    • setDisplayValueEx()
    • setDisplayValueLang()
    Tableau 2. New global classes and additional methods to existing global classes in Australia
    Class Methods
    CopyDynamicSchemaAPI - Scoped, Global
    Methods:
    • getCopyApi()
    • skipAttributes()
    • skipChoiceOverrides()
    • skipChoiceSets()
    • getTransactionId()
    • runAsync()
    Extension points:
    • getCopyName()
    • shouldCopy()
    • verifyCopyOperation()
    GlideDate - Global
    • getDisplayValueEx()
    • setDisplayValueEx()
    GlideElement - Global getDynamicNamespace()
    GlideElementDynamicAttributeStore - Global
    • getDynamicAttributePathsInSchema()
    • getDynamicAttributePathsInStore()
    • getDynamicNamespaceName()
    MIDHermesProducer - Global
    • MIDHermesProducer()
    • send()
    Tableau 3. New REST APIs and additional endpoints to existing REST APIs in Australia
    API Endpoints
    Attachment API
    • DELETE /now/attachment/{attachment_sys_id}/attributes
    • DELETE /now/attachment/{attachment_sys_id}/attributes/{attribute_key}
    • GET /now/attachment/{attachment_sys_id}/attributes/{attribute_key}
    • GET /now/attachments/{attachment_sys_id}/attributes
    • PATCH /now/attachment/{sys_id}
    • POST /now/attachment/{attachment_sys_id}/attributes
    • PUT /now/attachment/{attachment_sys_id}/attributes/{attribute_key}
    Help Request API POST /now/helprequest/action/create_or_update
    ATF Code Coverage API
    • POST /now/atf/code_coverage/all
    • POST /now/atf/code_coverage/by_line_number
    • POST /now/atf/code_coverage/by_script_id
    Tableau 4. New SOAP APIs in Australia
    API Operations
    Warranty Claims SOAP API ProcessRepairOrder: A STAR SOAP operation used to process and exchange repair operation–level information between systems in a standardized STAR XML format.

    Changed in this release

    Tableau 5. Changed client classes in Australia
    Class Methods
    GlideForm (g_form) - Client On fields set to strict read only, the following methods do nothing and log a warning in the browser's console if used:
    • clearValue()
    • setValue()

    For more information, see Configuring read-only security options.
    GlideForm (Next Experience) - Client On fields set to strict read only, the following methods do nothing and log a warning in the browser's console if used:
    • clearValue()
    • setValue()

    For more information, see Configuring read-only security options.
    Tableau 6. Changed REST APIs in Australia
    API Endpoints
    Party Management Open API Previously, all GET endpoints didn't return results for Account records as expected due to a hardcoded flag. As a fix, users are now required to install the plugin Customer Service Base Entities (com.snc.cs_base), which adds the Active field to Customer [customer_account] and Core Company [core_company] tables.

    Deprecations

    • GlideElementDynamicAttribute has been removed. Use other GlideElement instances corresponding to an attribute's type instead.

    Activation information

    The following APIs are available by default:
    • ATF Code Coverage API
    • Attachment API
    • GlideDate
    • GlideTime
    • GlideElement
    • GlideElementDynamicAttributeStore
    • GlideForm
    • GlideForm (Next Experience)
    The following APIs require plugin activation:
    • MIDHermesProducer requires the MID Hermes API (com.glide.mid.hermes_api) plugin.
    • Help Request API requires the Interactions Management (com.glide.interaction) plugin.
    • CopyDynamicSchemaAPI API requires the Dynamic Schema Support (com.glide.dynamic_schema) plugin.
    • Party Management Open API requires the Customer Service Base Entities (com.snc.cs_base) plugin.