Sales Forecasting release notes
The ServiceNow® Sales Forecasting application helps you project your future sales and revenue based on data from an opportunity pipeline. Sales Forecasting was enhanced and updated in the Australia release.
Sales Forecasting Highlights for the Australia release
- Recalculate the forecasts on the Sales Forecast dashboard on demand.
- Define individual forecast owners and rollup owners based on their unique forecasting hierarchies.
- Enable multiple forecast models to define and manage forecasting rules.
- Support multiple rollup periods (weekly, monthly, quarterly) simultaneously.
See Sales Forecasting for more information.
Important :
Sales Forecasting is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Australia release
- Real-time Forecast Rollup Updates
- Enhance forecast accuracy, reduce latency in pipeline views, and support faster, more informed decision‑making by triggering on‑demand recalculation for your hierarchy without having to wait for scheduled jobs.
- Configurable Forecast Owner & Rollup Owner
- Improve parallel forecasting across different product lines or business structures by configuring Forecast Owner and Rollup Owner in the Forecast Model to define ownership and roll‑up responsibility.
- Support for multiple configurable forecast models
- Define and manage forecasting rules beyond the default model by configuring up to ten forecast models to support different forecasting structures.
- Multi-Period Forecast Rollups within a Single Forecast Model
- Achieve better planning and strategy by configuring and managing forecasting for multiple time periods (weekly, monthly, quarterly) within a single forecast model for flexible data reporting.
Activation information
Install Sales Forecasting by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.