Setting exploration goals

Help Now Assist understand your intent and what you hope to get from the data exploration by setting a goal for an exploration. The goal can improve the relevance of AI outputs.

In the goal, explain the outcome you're trying to accomplish with your exploration. Clear goals guide the AI model to generate queries and write summaries that move you closer to that outcome.

팁:

• Keep goals short and specific.
• Document any key assumptions that drive your outcome. For example, define success criteria for a business process, or explain negative patterns that you want to eliminate.
• If you know them, include the names of tables, fields, or data visualizations that contain the data you want to explore.

표 1. Examples of goals

Type of goal	Example
Answer high-level questions, make decisions	Determine staffing level required to triage and resolve incoming Incidents for the Cloud Services assignment group based on historical data. The key sign of success for the team is closing P2 or higher incidents in a timely manner.
Document evidence and actions taken for future reference	Compile a Post Incident Review report for all P2+ Incidents for the Cloud Services group from Q1 2025. Show all relevant incidents and the related problems and change requests required to address them. Document timeliness of response and relevant SLAs.
Explore data without specific questions in mind	Explore potential drivers for the Cloud Services team's incident spikes.