Set a specific dashboard as home for all users

Configure ServiceNow so that all users see the same dashboard when they log in.

시작하기 전에

Role required: admin

주:

Navigate to the dashboard you want to set as home, and copy the sys_id from the URL. The sys_id is the last element after the last forward slash. For example, in this URL, the sys_id is 456CBA: https://my-instance.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/456CBA. Paste the sys_id into a text file so that you can copy it into the system preference you create.

이 태스크 정보

The dashboard that you configure should be available to all users.

프로시저

1. Create a user preference with the name my_home_navigation_page.
2. Give the preference the description Set all homepages to dashboards.
3. Select the System check box to create an instance-wide default.
4. Leave the User field empty.
   Steps 3 and 4 make the preference universal.
5. Give the preference a meaningful description that you can search for.
6. Set the Type to string.
7. In the Value field, enter the following: $pa_dashboard.do?sysparm_dashboard=dashboard_sys_id, but replace dashboard_sys_id with the sys_id you copied before you began.
8. Select Submit.

결과

All users see the same dashboard when they open ServiceNow.