Create a real-time score visualization for a score widget
릴리스 버전: Australia
업데이트 날짜 2026년 03월 12일
소요 시간: 8분
To see the current score, use a real-time score visualization in a score widget. You
can also show a trend line of scores.
시작하기 전에
The indicator for which you want the real-time scores must have the
Show real-time score property enabled.
Role required: pa_admin or admin
이 태스크 정보
주:
This feature is part of the Core UI front end. It is not supported on Platform Analytics dashboards or UI Builder pages, except to a limited extent when migrated in compatibility mode. To build Platform Analytics components, see Data visualizations in Platform Analytics or Filters in Platform Analytics.
This feature is deprecated, meaning it is in maintenance mode and is no longer being augmented or changed. Only security fixes to this feature will be
addressed.
A real-time score visualization shows the current score
and both the absolute and percentage change between this score and the score at the last
previous scheduled data collection. The score is calculated when a dashboard user opens
a dashboard that contains the widget. This visualization is similar to a
Chart view in an Analytics Hub. You can also
show a trend line of absolute or percentage changes in scores.
Real-time
scores can differ per viewer and differ from collected scores. Real-time scores are taken
directly from the relevant facts tables. Therefore, the Access Control Lists (ACL) of
those facts tables determine the real-time scores that each logged-in user
sees.
If the widget has too many data elements, it cannot update in real time. In
this case, a message appears that instructs the viewer to refresh the widget
manually.
그림 1. Real-time score visualization
프로시저
Navigate to All > Performance Analytics > Widgets.
Click New.
In the Name and Subtitle fields,
give the widget a name and subtitle that reflect the information being
displayed.
In the Type field, select
Score.
If you change the value of Type after you fill in other
fields, those fields are cleared.
In the Visualization field, select Real-time
score.
In the Indicator field, select the indicator for which
you want to show scores.
옵션: Fill in any of the following fields:
Field
Description
Breakdown and Element
Only the scores that
match the specified element of this breakdown are shown.
Select values for both Breakdown
and Element. Otherwise, only
scores that are not associated with any element of the
breakdown are shown.
주:
Instead of specifying an
element for the first-level breakdown, you can specify
an elements filter in the Elements
Settings tab. Use elements filters for
creating personal visualizations. For more information,
see Additional settings for time series widgets.
중요사항:
If the widget is for a formula
indicator, all contributing indicators in the
formula must support the breakdown. Otherwise an
error message instead of a value appears in the
widget on a dashboard.
2nd Breakdown and Element
Drill down to a second level of breakdown and element, if
a first-level breakdown and element have been specified.
주:
Second-level breakdowns must be enabled on the
indicator record, in the Collect
breakdown matrix tab.
Follow element must be
disabled. Dashboard breakdowns count as one
breakdown level of the two that are possible.
To have the widget follow the breakdown elements that are selected on a breakdown dashboard, follow these steps:
Select Follow element.
Selecting this option removes the ability to set a second breakdown and element on the widget.
옵션: Set which of the available breakdowns to follow in Followed breakdown.
Breakdown dashboards let you select a breakdown source and elements. However, an indicator can use more than one breakdown that is based on the same breakdown source. Use this setting to determine which of these
breakdowns to apply in a breakdown dashboard.
For example, the indicator Number of open incidents uses two breakdowns: Assigned to, and Opened by. Both breakdowns are based on the Users.Active breakdown source.
Consider the case where you create a widget for this indicator and you have the widget follow elements on breakdown dashboards. You want the widget to display separate values for the elements of the Assigned to
breakdown. Therefore, you select Assigned to in the field Followed breakdown.
주:
If multiple elements are selected on the breakdown dashboard, only the aggregate value of the elements can be shown.
Record watcher is not supported on Score widgets when multiple elements are selected on a breakdown dashboard. In this case, real time is refreshed only on page refresh.
Real-time score visualizations use Template 2 by default.
In the Element Settings tab, you can select an element
filter instead of selecting a specific element in the
Element field.
Use this approach to personalize which breakdowns are shown depending on the
viewer. For more information about using element filters to personalize widgets,
see Personalized visuals.
Click Submit.
다음에 수행할 작업
To view the widget, add it to a dashboard or a portal.