Review the breakdown sources
Breakdown sources represent the elements that you use to examine a KPI in more detail. Modify the breakdown source to limit the element list to only those items that are meaningful for the data analysis.
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For example, the Assignment Group automated breakdown uses the Groups breakdown source. This breakdown source returns ALL active groups in your instance, and the system uses all these groups to examine your data. If you look at the Number of Open Changes indicator, and you examine the Assignment Group breakdown, you see all groups in your instance instead of just the groups that are actually working on your Change requests.
Restricting the number of elements that a breakdown source
returns has the following benefits:
- Smaller element lists make it easier for consumers to find the data they need. Sorting through a list of 25 groups associated with a particular process is easier than trying to sort through thousands of groups.
- Smaller element lists lead to less data collection and more efficient use of data. Instead of the data collector crunching through 1,000 different groups, the data collector can analyze the 25 groups that are meaningful to the process.
주:
You probably do not need to change the breakdown sources in Platform Analytics Solutions. However, you may find it helpful to review and understand
exactly what is being measured in your processes.
프로시저
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In the Source tab, examine the definition for the breakdown elements, including
the table that contains the unique list of sys_ids.
For example, in the Change.Impact breakdown source, the unique values contained in the Change Request Impact field come from the Choice [sys_choice] table. The conditions provide additional filters to ensure that the query returns only the Change Impact fields from the Choice [sys_choice] table.
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Click Preview to see the number of elements that the
query returns.
In the example, the query returns three impact elements.
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Click x records match condition to see the specific
values that the query returned.
In the example, clicking 3 records match condition opens a new browser tab with a filtered list of records from the Choice [sys_choice] table.