Aggregate a report on standard deviation

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • When you create a report, you can aggregate the data on several calculations including the number of records, averages, and standard deviation. The standard deviation aggregation shows variation from average values for a duration or numeric field in a visualization.

    시작하기 전에

    Role required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

    Standard deviation

    Select Standard deviation (SD) to see variation from average values for a duration or numeric field. For example, apply the Standard deviation aggregation to business duration of incidents. The report shows deviation from the average business duration of incidents in each priority.

    Standard deviation is always expressed in the same unit as the data. In the following example, the data is in time units and so is the aggregation.

    Bar chart aggregated by Standard deviation with bars representing incident categories and priorities, one showing the standard deviation for critical software incidents of approximately 10 days, 9 hours.

    프로시저

    1. Navigate to All > Reports > View / Run.
    2. Select the report that you want to aggregate.
    3. On the Configure tab, choose Standard Deviation from the Aggregation list.
    4. Select Run.

    결과

    The sections of the visualization are grouped by the highest or lowest value for the selected records.