Recording automations
Summarize
Summary of Recording automations
The recorder feature in the RPA Desktop Design Studio application allows ServiceNow customers to capture their desktop or web application actions and convert them directly into automation flows. This capability supports creating both attended and unattended automations without manually configuring connectors or components. It is designed for applications that can be interrogated using the Universal App Connector.
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Key Features
- Element Highlighting: The recorder highlights different UI elements during recording, enabling users to easily identify elements and their default or sub-actions.
- Recorded Actions Pane: Captures and organizes user actions by application screen, showing action types and relevant elements for easy review and editing.
- Automation Flow Generation: Saves recordings as automation flows within the project and registers them as global objects, allowing further enhancement on the design surface.
- Screen Match Rules Configuration: Recorded screens and elements can be fine-tuned using the Universal App Connector to improve automation accuracy.
- Automatic Element Naming: Element names are auto-populated from the target application during recording, improving clarity and reducing manual input.
- Rearranging and Editing Actions: Users can reorder recorded actions and screens within the Recorded Actions pane to adjust automation sequence and can edit action types or element details without re-recording.
- Automatic Application Launch Component: The recorder automatically adds the component to launch applications within the generated automation flow.
Benefits for ServiceNow Customers
- Enables low-code users to create automations more easily and rapidly.
- Reduces complexity and effort compared to manual automation creation using connectors or components.
- Supports efficient building and refinement of automation flows, enhancing productivity.
Limitations
Recording automations is limited to applications that can be interrogated by the Universal App Connector. For details on known issues and limitations, customers should refer to the official documentation on RPA Desktop Design Studio recording capabilities.
Practical Use
ServiceNow customers can initiate automation recording directly from the RPA Desktop Design Studio, capturing actions performed on application elements such as text boxes, buttons, and hyperlinks. This process creates a foundational automation flow that can be saved, customized, and integrated into broader automation projects, enabling streamlined automation development and deployment.
Capture your actions from your desktop or web applications and convert them into an automation flow by using the recorder option in the RPA Desktop Design Studio application. You can record attended and unattended automations by using this capability. When you record an automation, you don't have to create it manually by using connectors or components.
Highlighting an element
When you use the recorder, you can highlight the different elements in an application. These highlights enable you to differentiate the different type of elements. You can then perform the required action for each element. Each element has a default action and a list of sub-actions.
Recorded actions pane
The action that you perform on each element is captured in the Recorded actions pane. The recorded action in the Recorded actions pane displays the type of action and the element on which the action is performed. The recorded actions are also listed according to the application screens.
Automation flow generation
When a recording is saved, the RPA Desktop Design Studio application generates an automation flow as an activity to the automation project. The recording is also automatically configured as an object and listed under the Global Objects option in the Project Explorer pane. You can improve the generated automation flow from the Design surface by adding further components.
Configuring the screen match rules
The screens and elements of the recording are also configured as objects to Global Objects. You can configure the screen match rules and the element attributes based on your preference, by using the Universal App Connector. For more information on how to use the Universal App Connector, see Universal app connector.
Enhanced element interrogations
Populate element name
When you record an action in the application, the element name is automatically filled in the Recorded actions pane. The element name is captured from the target application. In the following example, while recording the SendKeys action, the element name "Location" is automatically filled, followed by "with text" and the keys or text value that is inputted by the user during the recording phase. If no default element name is available in the target application, the type of element is used as the name.
Rearrange recorded actions
When you save the recording, the automation is generated accordingly. The automation flow is generated based on the new sequence of actions in the Recorded actions pane.
Editing a recorded action
Launch application
On the design surface, the component to launch an application is now added automatically to the automation flow that is generated by the recorder.Benefits of creating automations with the recorder
- Low-code users can create automations more easily. Manually creating an automation with a connector or component is complicated.
- There's less time and effort needed to create an automation with the recorder.
Limitations
For information on the known issues and limitations for recording automations, see Known issues and limitations of RPA Desktop Design Studio for recording automations [KB1225708].