Now Assist for Enterprise Architecture (EA) release notes

  • Release version: Xanadu
  • Updated March 7, 2025
  • 2 minutes to read
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    Summary of Now Assist for Enterprise Architecture (EA) Release Notes - Xanadu

    The Now Assist for Enterprise Architecture (EA) application, introduced in the Xanadu release, integrates generative AI capabilities into the Enterprise Architecture Workspace. This application enhances how ServiceNow customers summarize Architectural Decision Records (ADR) and generate enterprise architecture diagrams, improving the management and understanding of architectural assets.

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    Key Features

    • Generative AI Integration: Summarize Architectural Decision Records (ADR) within the Enterprise Architecture Workspace to provide clear explanations of architectural decisions and infrastructure background.
    • Enterprise Architecture Diagrammer AI Agent: Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, supporting enhanced visualization and analysis of enterprise architecture.
    • Security with Access Control Lists (ACLs): Implement ACLs to secure AI agents and agentic workflows by controlling execution permissions based on user identities, allowing AI agents to run as dynamic or AI users.
    • Interactive Generative AI Experience: Register business applications and digital integrations using Now Assist within the ServiceNow Virtual Agent, facilitating interactive and streamlined architecture management.

    Activation and Licensing

    Now Assist features for Enterprise Architecture require activation of the Now Assist for Enterprise Architecture (EA) plugin and an Enterprise Architecture Pro plus license. The application is available through the ServiceNow Store.

    Related Applications and Tools

    • Now Assist: Provides generative AI skills across workflows to improve productivity, self-service, and content summarization.
    • Now Assist Admin Console: Centralized interface for setup, configuration, and monitoring of Now Assist applications and features.
    • Now Assist Panel: Interface for users to interact with generative AI assistance directly.

    Practical Benefits for ServiceNow Customers

    • Enhance architectural documentation by summarizing complex ADRs efficiently.
    • Visualize enterprise architecture through AI-generated diagrams for better decision-making and communication.
    • Maintain strong security controls on AI-driven workflows, ensuring compliance and appropriate access.
    • Streamline business application and integration registration via interactive AI-driven Virtual Agent experiences.

    The ServiceNow® Now Assist for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. You can summarize Architectural Decision Records (ADR) in the Enterprise Architecture Workspace. Now Assist for Enterprise Architecture (EA) is a new application in the Xanadu release.

    Now Assist for Enterprise Architecture (EA) highlights for the Xanadu release

    Xanadu Patch 10: Implement security in Now Assist AI agents with access control lists (ACLs).

    Xanadu Patch 7: Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise Architecture Diagrammer AI agent.

    • Generate a summary of Architectural Decision Records (ADR) in the Enterprise Architecture Workspace.
    • Request a business application or a digital integration using Now Assist in ServiceNow® Virtual Agent.

    See Now Assist for Enterprise Architecture (EA) for more information.

    Important:
    Now Assist for Enterprise Architecture (EA) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Now Assist for Enterprise Architecture (EA) features

    Implement access control lists for security in AI agents
    Enable security implementation to execute AI agents and agentic workflows through access control lists (ACLs) and user identities.

    ACLs provide you with the capability to run AI agents and agentic workflow executions either as a dynamic user or an AI user.

    To learn about ACLs for Now Assist for Enterprise Architecture (EA) agents and skills, see Configure Now Assist for Enterprise Architecture (EA) and Enterprise Architecture AI agent generate enterprise architecture diagram agentic workflow.

    Xanadu Patch 7 Using Enterprise Architecture Diagramming AI agent
    Use the Enterprise Architecture Diagrammer AI agent to create Enterprise Modeling and Visualization diagrams for business applications hierarchy and summarize them.
    Xanadu Early Availability Now Assist for Enterprise Architecture (EA)
    • Use the ServiceNow® Now Assist for Enterprise Architecture (EA) application to summarize Architectural Decision Records (ADR) in the Enterprise Architecture Workspace. Use the Architectural Decision Records (ADR) to explain your infrastructure. ADR is a type of artifact that helps you to understand the background of a specific architectural decision.
    • Register a business application and a digital integration with an interactive generative AI experience using the Now Assist in Virtual Agent. For more information, see Now Assist for Enterprise Architecture (EA).

    Activation information

    Now Assist features are available with activation of the Now Assist for Enterprise Architecture (EA) plugin. The Now Assist for Enterprise Architecture (EA) application requires an Enterprise Architecture Pro plus license. For more information, see Install Now Assist plugins.

    Related ServiceNow applications and features

    Now Assist
    Help improve productivity and efficiency in your organization, deliver better self-service, recommend actions, provide answers, and empower your users to search more effectively.
    Now Assist Admin console
    The Now Assist Admin console provides you with quick and easy access to the important information that you must set up, configure, and monitor in Now Assist applications and features.
    Now Assist panel
    Use the Now Assist panel to interact with and get assistance from generative AI.
    Now Assist skills
    Now Assist products provide generative AI skills that are tailored to meet the needs of users in different workflows, including content summarization in Docs.