Workflow Studio release notes

The ServiceNow® Workflow Studio application provides a single location to access all process automation applications. Workflow Studio was enhanced and updated in the Xanadu release.

Workflow Studio highlights for the Xanadu release

• Create workflow items from any Workflow Studio page by using the Create button on the tab header.
• Create your own categories to organize actions, data streams, and subflows.
• Monitor playbook and flow operations with new usage dashboards.
• See an information banner when a new version of Workflow Studio is available.

See for more information.

Important:

Workflow Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Important information for upgrading Workflow Studio to Xanadu

As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as ServiceNow® Workflow Studio, Playbook, and ServiceNow® Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow® Store or the list of plugins.

New in the Xanadu release

Create workflow items from a button on the tab header

Create workflow items from any Workflow Studio page by using the Create button on the tab header.

Create a category to organize your actions

Create your own categories to organize actions.

Create a category to organize your data stream actions

Create your own categories to organize data stream actions.

Create a category to organize your subflows

Create your own categories to organize subflows.

See when a new version of Workflow Studio is available

See an information banner when a new version of Workflow Studio is available.

UI changes

Replaced the list of flow executions with the flow usage dashboard

Opening the operations view displays the Usage dashboard for flows and subflows rather than a list of recent executions. The list of flow and subflow executions is now under the monitoring section.

Replaced the list of playbook executions with the playbook usage dashboard

Opening the operations view displays the Usage dashboard for playbooks rather than a list of recent executions. The list of playbook executions is now under the monitoring section.

Changed in this release

Update Workflow Studio and all its dependencies

As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as Workflow Studio, Playbook, and Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow Store or the list of plugins.

Activation information

Install Workflow Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Related ServiceNow applications and features

Integration Hub

Automate integration tasks using ServiceNow components for ServiceNow® Workflow Studio, or develop custom integrations. A separate subscription is required.

Integration Hub available spokes

Activate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.

MID Server

The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon on a server in your local network. The ServiceNow® MID Server enables communication and the movement of data between a ServiceNow instance and external applications, data sources, and services.

Robotic Process Automation (RPA) Hub

Use the ServiceNow® Robotic Process Automation Hub to enable end-to-end automation for your organization. With a combination of UI interactions, element-based automations, and APIs that interact between the various business applications, you can emulate user actions and eliminate mundane and repetitive human activities.

• Decision tables in Workflow Studio release notes
  The ServiceNow® Workflow Studio application provides an intuitive interface that you can use to create and manage decision tables. By changing the rules and conditions in a decision table, you can more efficiently meet changing business requirements. Workflow Studio was enhanced and updated in the Xanadu release.
• Flows, subflows, and actions in Workflow Studio release notes
  The ServiceNow® Workflow Studio application enables process analysts to automate work without having to code and to build multi-step flows from reusable components. Workflow Studio was enhanced and updated in the Xanadu release.
• Playbooks in Workflow Studio release notes
  The ServiceNow® Playbooks builder within the ServiceNow® Workflow Studio application enables playbook owners to create multiple-flow processes in a diagram or task board interface. The Playbooks builder was enhanced and updated in the Xanadu release.