Managing financials for your projects
Summarize
Summary of Managing financials for your projects
This functionality in Project Workspace enables ServiceNow customers to comprehensively manage and analyze financials for their projects, including budgets, cost plans, expense lines, labor costs, and financial baselines. It provides enhanced visibility across multiple project levels, supports multicurrency management, and offers various display modes for detailed financial comparisons. Customers can export financial data for stakeholder communication and leverage new budgeting approaches for better financial control.
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Key Features
- Cost Management:
- Manage cost plans and associate expense lines for planned and unplanned expenses.
- Track consolidated costs across parent and sub-projects with customizable views.
- Reforecast costs efficiently by editing forecast values inline at monthly or period levels.
- Generate labor costs based on resource assignments aligned with configured financial attributes.
- Multicurrency Support:
- Manage financial data using both Functional and Investment currencies, facilitating global project financial tracking.
- View real-time currency conversions and work across different currencies for planning and execution.
- Note limitations: multicurrency cost plans bundled with project tasks and financial baselines capturing investment currency are pending release.
- Display Modes for Financial Views:
- Forecast, Budget vs Forecast, Budget Allocation, Planned vs Actual, and Planned modes to suit different financial analysis needs.
- Role-based default views support portfolio managers, project managers, and stakeholders with tailored access and capabilities.
- Financial Baselines:
- Create on-demand or scheduled baselines capturing snapshots of project financial status, including child project data.
- Compare baselines to identify cost variances and track financial performance over time with color-coded widgets for clarity.
- Analyze actuals versus planned costs at various fiscal periods and granular time scales (monthly, quarterly, yearly).
- Budget Allocation and Lean Budgeting:
- Portfolio managers can allocate, approve, and manage budgets at monthly, quarterly, or yearly levels.
- Supports detailed budget roll-ups and breakdowns across fiscal periods, enabling precise budget planning and variance analysis.
- Project managers can view approved budgets and reforecast planned costs inline to address budget overruns.
- Migration tools available for moving budgets from Classic UI to Next Experience with enhanced data modeling.
- Benefit Plans:
- Capture and manage monetary and non-monetary benefit plans alongside cost plans for a holistic view of project value.
- Integrated Cost and Benefits view streamlines management without switching tabs.
- Simple Financials:
- Allows entry of high-level planned capital expenditures (Capex), operational expenditures (Opex), and benefits without detailed cost plans.
- Supports reforecasting and baseline comparisons for initial financial tracking before detailed planning.
- Export and Customization:
- Export financial data and baseline comparisons as Excel or CSV for stakeholder review and reporting.
- Personalize views in Cost screen by adjusting columns, time scopes, and saving preferences for enhanced user experience.
Practical Application for ServiceNow Customers
Project and portfolio managers can leverage these capabilities to gain detailed insights into project financials, enabling better forecasting, budget management, and cost control. Multicurrency support facilitates global operations by allowing financial tracking in different currencies. The baseline and budget allocation features provide tools for rigorous financial monitoring and variance analysis. Export options aid in transparent communication with stakeholders. Overall, these features help ensure projects stay financially on track and aligned with organizational goals.
Manage budget, cost plans as forecasts, actual expenses as expense lines, generate labor costs, create financial baselines, and view, analyze, and compare the financial performance of your projects at required cadence in Project Workspace.
The comprehensive financials view helps you to understand planned and actual costs for the selected item. These costs include Forecast (previously EAC - Estimate At Completion), Remaining Estimates (previously ETC - Estimate To Completion), Actual (previously Actuals to date), and so on. You can manage cost plans and associate the expense lines and process them to reflect the actuals for a planning item.
Export the financials data from Costs and benefits or Baseline comparison view as Microsoft Excel or a CSV file . Share this file with your stakeholders to review the financial performance of your projects and portfolio.
Cost view
Forecast your planned costs, create and manage cost plans and expense lines to track the financial performance of your projects, review the latest costs and actuals.
- As a Project Manager, you have the enhanced visibility and ability to manage the financial data across multiple project levels. Cost view of financials shows cost plans and expense lines from sub-projects, allowing you to track the finances.
- The parent project widgets display the consolidated values of forecasted costs and expenses.
- Identify and manage costs using the Project/Demand column for any sub project or demand directly from Cost view of the parent planning item.
- Re-forecast all the cost plan values for future fiscal periods by double-clicking to edit the value in the least time scale view, either by month or by period.
- Manage cost plans for your projects. For more information, see Add, edit, or delete cost plans.
- Add or edit expense lines for your projects to record any planned or unplanned expenses. For more information, see Add or edit expense lines.
- Generate labor costs for the fiscal period. For more information, see Generate labor costs.
- Create and compare baselines to capture the financial snapshot of your projects. For more information, see Create and compare financial baselines for your projects.
- Configure widgets to get a high-level overview of the financial data for your planning item.
- All financial details from sub-projects will be aggregated and displayed in the parent project's cost plans and widgets.
- As a Project Manager, you have the enhanced visibility and ability to manage the financial data across multiple project levels. Cost view of financials shows cost plans and expense lines from sub-projects, allowing you to track the finances.
- The parent project widgets display the consolidated values of forecasted costs and expenses.
- Identify and manage costs using the Project/Demand column for any sub project or demand directly from Cost view of the parent planning item.
- Re-forecast all the cost plan values for future fiscal periods by double-clicking to edit the value in the least time scale view, either by month or by period.
- Manage cost plans for your planning items. For more information, see Add, edit, or delete cost plans.
- Add or edit expense lines for your planning items to record any planned or unplanned expenses. For more information, see Add or edit expense lines.
- Generate labor costs based on the resource assignments. For more information, see Generate labor costs.
- Create and compare baselines to capture the financial snapshot of your planning items. For more information, see Create and compare financial baselines.
- Configure widgets to get a high-level overview of the financial data for your planning item.
- All financial details from sub-projects will be aggregated and displayed in the parent project's cost plans and widgets.
Multicurrency
Multicurrency feature enables you to manage financials of your planning items in two different currencies, Functional currency and Investment currency. Functional currency is typically defined by the admin based as the primary currency which is used for planning, budgeting, and tracking the financials of your planning items.
- Multicurrency for cost plans that are bundled with project tasks. This feature is scheduled to be available starting with the January patch update.
- Financial baselines do not capture investment currency fields. This feature will be available with the March store release.
- Ability to select the Investment currency.
- Track the planned and actual expenses.
- Allocate and manage the budget.
- View simple financials data.
Using this feature, you can work on financial reporting at global level and see the real-time currency conversions of your financial records.
Organizations operation at global or multinational level, the work is planned and financed at one location and executed at a different location. Each might use a different currency from what was used in the planning phase, multicurrency makes it easy to manage and track your planning items using any currency.
You can monitor and track the financials in one currency, and capture the costs in a different currency.
Using multicurrency, you can see all the costs in the currency you choose for the planning item, instead of restricting to use Functional currency defined in your locale. For more information on how to choose investment currency of your planning items, see Configure multicurrency for projects.
Display modes
- Forecast
- Budget vs forecast
- Planned vs actual
- Planned
| Mode | Value |
|---|---|
| Forecast | View Actuals, Remaining estimates, and Forecast for the entire scope of the planning items. Use the time scale to view the actuals for the past fiscal periods and planned costs for the current and future fiscal periods. |
| Budget vs forecast | View the Budget, Actuals, and Variance for the fiscal periods and Forecast values for the entire scope of the planning items. Using this mode, you can:
|
| Budget allocation (funding role) | View the Budget, Actuals, and Variance for the fiscal periods and Forecast values for the entire scope of the planning items. Using this mode, funding users can:
|
| Planned vs actual | Compare the planned costs with actual expense for the past and current fiscal periods, and view planned costs for the future fiscal periods. |
| Planned | View only planned costs for the full range and manage the planned costs using the inline editing feature. |
- If you do not see the Budget allocation or Budget vs forecast display options, enable the budget allocation property and configure the budget attribute at instance level.
- To work on budget allocation using the Next Experience, Scheduled job to migrate budget.
| User role | Default mode | Role-level access |
|---|---|---|
| it_portfolio_manager | Budget Allocation | Allocate and approve budget, manage cost plans and expenses lines. |
| it_project_manager | Forecast | Manage cost plans and expense lines. |
| business_stakeholder | Forecast | View financial data. |
Baseline view
When you create a financial baseline for a parent project, the financial records of the child project are also calculated, which helps Project Managers to track the financial health of the projects at one place.
The baselines comparison view helps you to understand the variances between the two baselines.
- Two dedicated widgets for each baseline displaying the EAC.
- Third widget displays the total variance between the EAC values of the selected baselines.
- Fourth widget displays the top three variances contributing to the overall variance by cost type.
When you compare baselines, you get the list of cost plans with their associated costs types and EAC at full scope. You also get a breakdown view of actual expenses and planned costs.
- Use the Time scale option to view the comparison breakdown view at monthly, quarter, and yearly levels.
- Select Time scope to filter fiscal periods, data in the widgets, and the comparison table.
Let's take an example of the comparison view of two baselines: 2023-10-01, Baseline A, and Current Financials, Baseline B.
How actuals, planned, and EAC are compared between two baselines captured at different timestamps
For a selected baseline, based on the creation date, the table shows Actuals values for the past fiscal periods from the created date . It also shows Planned values for the current and future fiscal periods.
- The baseline comparison view show Actuals vs Actuals columns from July 2023 to September 2023.
- Planned vs Actuals for October 2023 and November 2023.
- Planned vs Planned from December 2023 to June 2024.
Budget allocation
Portfolio managers can manage and approve the budget for projects. The approved budget helps project managers to plan and meet the expenses to execute work.
Choose the cost type as the attribute to allocate and approve the budget for individual cost types such as labor, non-labor.
Project managers can view the approved budget at the required time scale by switching to the Budget vs planned display mode. As the work progresses and the actuals are captured, you can compare the budget and actual costs using Budget vs planned display mode . You can also reforecast the planned costs where the actuals exceed the budget using the inline edit feature at the required time scale.
Product managers can compare the latest cost with the approved budget by Capex or Opex, cost types, for the required time scale at monthly, quarterly, or yearly level. The comparison view provides insights to Product managers to locate any variance at expense type or cost type, and at which fiscal period. Product manager can leverage this information to request for additional budget from the Portfolio manager.
Benefit plans
Monetary benefit plans capture potential benefits accrued while executing a planning item. Non-monetary benefit plans capture the potential non-financial benefits accrued while executing a planning item. You can create and manage monetary benefit plans and non-monetary benefit plans to capture the potential benefits of your planning items.
Instead of switching between the financials record page and benefit plan tabs, you have one experience to manage cost and benefit plans from the Cost and benefits view. You can also leverage the new financials experience with the side panel and grids for quick forecasting and tracking of monetary benefit plans.
Simple financials
Simple financials gives you the ability to enter the preliminary high-level planned capex, opex, benefit and so on from the Details page without capturing the costs plans from the Cost view. You can update the simple financials values as required until you have the planned and actual costs captured.
- Reforecast simple financials and compare the by selecting the Current Financials from the list of baselines.
- Capture the planned and actual expenses as the project progresses and compare any financial baseline with simple financials baseline to track the financial performance of the project.