Financial Services Operations Core release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The ServiceNow® Financial Services Operations Core application provides a data model that enables financial institutions to create flexible data structures that meet their business needs. Financial Services Operations Core was enhanced and updated in the Yokohama release.

    Financial Services Operations Core highlights for the Yokohama release

    The Claim Base [sn_bom_claim_base] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Base table and can be used across all other claim applications in this release.

    See Financial Services Operations Core for more information.

    Important:
    Financial Services Operations Core is available in ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Changed in this release

    Added fields to Claim Base table
    Added the following fields to the Claim Base [sn_bom_claim_base] table:
    • SIU review
    • Claim validation decision
    • Claim fraud decision

    Activation information

    Install Financial Services Operations Core by requesting it from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.