Healthcare Operations Core release notes
The ServiceNow® Healthcare Operations Core application provides the foundation to enable hospitals to streamline and automate their operations. Healthcare Operations Core is a new application in the Yokohama release.
Healthcare Operations Core highlights for the Yokohama release
- Gain visibility into operational cases that are related to your care team and create support requests using the Care Team Portal.
- Expand operational cases to supporting services departments by leveraging the Healthcare Operations case type.
- Utilize the streamlined admin experience for creating healthcare organizations and hierarchies.
See Healthcare Operations Core for more information.
Healthcare Operations Core features
- Care Team Portal
-
Create requests for supporting service departments and maintain visibility into all requests created by you or your team. This experience can be used on a standalone portal or embedded in EMR systems.
- Healthcare Operations Case overview
-
Create and customize cases for supporting service departments that can be used within the Care Team Portal.
- Healthcare organization admin experience
-
Create healthcare organizations and hierarchies, add or edit members, and automatically create associated Service Model Foundation records (internal business locations).
Activation information
Install Healthcare Operations Core by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.