Mentoring release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The ServiceNow® Mentoring application offers improved networking opportunities and enables individuals to forge meaningful connections. Mentoring was enhanced and updated in the Yokohama release.

    Mentoring highlights for the Yokohama release

    • Auto-close mentoring relationship a certain number of days after the due-date. Configure the number of days followed by a grace period to allow any final interactions before auto-closure.
    • Store a Mentoring snapshot of all overlapping preferences at the time of the relationship acceptance by the mentor. Derive skills tagged to Mentoring Relationships based on the snapshot.
    • As a mentee, view Match Insights with a particular Mentor to understand how well they are matched before choosing the Mentor.
    • As a mentee, share mentoring preferences and timeline information with your manager that help in the validation of your skills.

    See Mentoring for more information.

    Important:
    Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Yokohama release

    Snapshot of preferences
    Store a Mentoring snapshot of all overlapping preferences at the time of relationship acceptance by the mentor.
    Mentor match insights
    Mentees and Mentors can view suggested matches based on their enrolled preferences or skills.

    UI changes

    Share mentor names and key dates with my manager check box
    A new Share mentor names and key dates with my manager check box is introduced in the mentee preferences form. Selecting this check box shares information with your manager and helps them validate your skill levels.

    Activation information

    Mentoring can be installed with the activation of the Employee Connections plugin, which is part of Talent Development Core. For more information, see Talent Development Core.