Manager Hub release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
  • The ServiceNow® Manager Hub application increases managers self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and important to drive team success. It enables managers to grow as leaders through curated and personalised resources. Manager Hub was enhanced and updated in the Yokohama release.

    Manager Hub highlights for the Yokohama release

    • Enable manager-employee conversation scheduling.
    • Track skill proficiency and assign targeted learning for effective development by using the Kill score analysis panel.
    • Enable managers to view all direct and indirect reports by using multi-manager reporting to improve team productivity and engagement.

    See Manager Hub for more information.

    Important:
    Manager Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Yokohama release

    Know your team members
    View employee availability and schedule conversations with employees using the Create a conversation panel if you do not have Microsoft Outlook integration enabled or the Schedule a conversation panel if you do.
    View employee cards in Skills Expectations section
    Track skill proficiency, assign targeted learning, and view in-depth skill progress bars to monitor employee development by using the Skill score analysis panel.
    Know your team members
    Enable managers to view all direct and indirect reporting details, daily team stats, and other employee details such as tasks submitted for approval, upcoming time off, and employee profiles.

    Activation information

    Install Manager Hub by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.