Opportunity Marketplace release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 4 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Opportunity Marketplace release notes

    The ServiceNow® Opportunity Marketplace application enhances internal mobility by offering employees a centralized platform to explore career opportunities such as gigs, projects, and volunteer roles. The Yokohama release introduces significant updates, including the ability to import project opportunities from ServiceNow Project Workspace and improved user criteria management for opportunity access control.

    Show full answer Show less

    Key Features

    • Project Opportunity Import: Opportunity owners can now create Project type opportunities by importing project details directly from ServiceNow Project Workspace. This feature requires both Opportunity Marketplace and Project Workspace to be installed and appropriate roles assigned (e.g., resourceuser, snppmread).
    • Multiple User Criteria Selection: When creating opportunities, owners can assign multiple user criteria groups to control which employee groups can view and apply for opportunities, enhancing targeted access management.
    • Enhanced User Interface: A new step in the opportunity creation workflow allows owners to choose between creating an opportunity from an existing project or creating one independently as a gig, project, or volunteer opportunity.
    • Opportunity Types: Supports various opportunity types—Gig, Project, and Volunteer—to accommodate diverse internal mobility needs.

    Activation and Usage

    Opportunity Marketplace must be requested and installed from the ServiceNow Store. Once installed, users with the correct roles can manage and create opportunities, leveraging integrations with Project Workspace for streamlined project opportunity creation.

    Related Applications

    Opportunity Marketplace integrates with and complements other ServiceNow Talent Development applications to support comprehensive career growth and workforce management, including:

    • Talent Development Core – career growth planning and tracking
    • Career Conversations – managing career growth discussions
    • Leader Hub – team skill assessment and leadership support
    • Employee Goals – career goal tracking
    • Mentoring – connecting mentors and mentees
    • Learning – managing career development content
    • Skills Foundation – AI-driven workforce skill development
    • Employee Center and Manager Hub – portals for employee engagement and manager insights

    Practical Benefits for ServiceNow Customers

    • Streamlines internal talent mobility by consolidating diverse opportunity types in one platform.
    • Improves access control with flexible user criteria assignments, ensuring relevant opportunities reach the right employees.
    • Facilitates efficient project opportunity creation by importing data directly from Project Workspace, reducing manual entry and errors.
    • Supports organizational talent development strategies by integrating with related ServiceNow applications focused on employee growth and leadership.

    The ServiceNow® Opportunity Marketplace application transforms internal mobility, providing employees with a unified hub to explore career opportunities. Opportunity Marketplace was enhanced and updated in the Yokohama release.

    Opportunity Marketplace highlights for the Yokohama release

    • Opportunity owners can select multiple user criteria when creating opportunities.
    • Import an opportunity from the ServiceNow Project Workspace. Importing a project from the Project Workspace is only available with the Project type opportunity.

    See Opportunity Marketplace overview for more information.

    Important:
    Opportunity Marketplace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Yokohama release

    Create project opportunities by importing project details from Project Workspace
    Opportunity owners create gigs, projects, and volunteer opportunities. Opportunity details for Project type opportunities can be imported from projects in the ServiceNow Project Workspace. These opportunities are different from internal jobs. OPM enables you to manage any opportunities that you create and track applications. The ability to create opportunities is based on user criteria.
    Select multiple user criteria groups
    Access to opportunities is controlled by assigning user criteria groups to an opportunity. From the Opportunity details page of the Create an opportunity widget, you can select multiple user criteria to manage access to the opportunity.

    UI changes

    A new step is added in the task for creating opportunities.
    You must select how you want to get started with creating an opportunity.
    • Create using an existing project enables opportunity owners with the correct assigned roles to import details from Project Workspace projects.
      Note:
      This option is only visible when both Project Workspace and Opportunity Marketplace are installed.
    • Create on your own enables Opportunity Marketplace opportunity owners to create opportunities of type Gig, Project, or Volunteer.
    Enable selection of multiple user goups to manage which groups of users can view an opportunity.
    Select multiple user criteria groups from the Who can view this opportunity? field on the Opportunity details widget page.

    Changed in this release

    Import Project Workspace project information to create an opportunity
    Opportunity Marketplace opportunity owners can create Project Opportunity types by importing projects from the ServiceNow® Project Workspace.
    Note:
    Creating a project opportunity type by importing a project file is only available to users with both ServiceNow Project Workspace and Opportunity Marketplace installed.

    An opportunity owner must have the following roles assigned to them to create a Project type opportunity by importing project details from Project Workspace.

    reource_user Resource management process
    If you’re assigned the resource_user role, you can be a resource requester.
    sn_ppm_read
    The sn_ppm_read role provides read-only access to the Portfolio, Program, and Timecard dashboards along with the Resources report to the assigned users.
    Select multiple user criteria groups
    Opportunity owners can select multiple user criteria groups from the Who can views this opportunity? field on the Opportunity details page. For more information, see Create opportunities in Opportunity Marketplace.

    Activation information

    Install Opportunity Marketplace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Related ServiceNow applications and features

    Talent Development Core
    Talent Development Core helps employees identify growth and development areas, create a plan, and track the success of the plan.
    Career Conversations
    Career Conversations support an end-to-end process for individuals and managers to create and manage career growth conversations.
    Opportunity Marketplace
    Opportunity Marketplace enhances career mobility. It provides employees an intuitive experience to explore career opportunities. Customizable match preferences are seamlessly integrated with your Applicant Tracking System (ATS) to enhance employee engagement with transparent and efficient career development.
    Leader Hub
    Leader Hub empowers organizational leaders to understand the strengths of their teams, identify gaps in skills, and facilitate changes that are simultaneously conducive to their workforce and the achievement of desired business outcomes.
    Employee Goals
    The ServiceNow® Employee Goals application lets employees view and track their career goals from the Employee Center. This application is a tool that enables employees to stay focused and aligned with your company's strategic objectives, resulting in improved overall organizational performance.
    Mentoring
    The ServiceNow® Mentoring application is a platform that connects individuals seeking mentorship with experienced mentors. It creates a seamless experience for both mentees and mentors.
    Learning
    The Learning application enables you to discover, manage, and engage with career development content. It enables users to configure learning catalogs that contain course items from both internal and external learning systems.
    Career Conversations
    Supports an end-to-end process for individuals and managers to create and manage career growth conversations.
    Skills Foundation
    The ServiceNow® Skills Foundation application is an AI-driven platform that you can use in your organization to develop a workforce that is based on skills.
    Employee Center
    The ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery and employee engagement.
    Manager Hub
    The ServiceNow® Manager Hub increases managers self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and important to drive team success. It enables managers to grow as leaders through curated and personalized resources.