All other Yokohama fixes

The Yokohama release contains important problem fixes.

Yokohama was released on January 30, 2025.

• Build date: 01-22-2025_0439
• Build tag: glide-yokohama-12-18-2024__patch0-01-14-2025

Important:

For more information about how to upgrade an instance, see ServiceNow upgrades.

For more information about the release cycle, see the ServiceNow Release Cycle.

Note:

This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

For a downloadable, sortable version of the fixed problems in this release, click here

All other fixes

Problem category	Problem	Short description
[Deprecated] Classic HR Service Delivery Agent Workspace	PRB1799637	Unable to complete an HR Task when 'Assigned to' is populated from an HR Template
Access Control	PRB1802864	The result of GlideRecordSecure.get() changes when preceded by a GlideRecord.get() call
Access Control	PRB1717880	The base instance object UI Action Assign to me uses the itil role instead of the ITSM/CMDB fine-grained roles or a combined condition
Access Control	PRB1744106	Concurrent updates to the group/role assignment results in an incorrect inheritance count
Access Control	PRB1773126	An ACL for the 'Database' view isn't working as expected for accessible tables
Access Control	PRB1839587	A current object in the REST_Endpoint type ACL is empty starting from Xanadu
Access Control	PRB1797654	Using @mention from the Requested for field on a sc_task table record shows an incorrect UI message if Glide.ui.mentions .check_record_visibility is active
Access Control	PRB1801856	The ACL 'list_edit' isn't visible in an instance
Access Control List (ACL) Rules	PRB1790131	HasRightsToReadIsTrue is missing from the ACL and DF forms
Activity Stream	PRB1832293	There's an exception in the activity stream when creating a new case
Activity Stream	PRB1796571	'Archive Destroy Run' is excessively slow when deleting activities due to the overhead incurred by publishing Asynchronous Message Bus (AMB) messages
Activity Stream	PRB1778010	SysActivityRule should filter its query on the fields that Workspace can only see
Activity Stream	PRB1757803	In a VTB activity, the Japanese translation of '{0} was {1}' is incorrect
Activity Stream	PRB1799614	An activity stream dynamic translation error 'Unable to Translate. Try again' occurs when the detected language is the same as the user language
Activity Stream	PRB1819078	Relationship changes aren't appearing and there's a number in the Workspace in the activity stream
Activity Stream	PRB1793496	When selecting 'Show full conversation' in an activity and when the email body is empty, an infinite loop is shown as 'Loading Email Content'
Activity Stream	PRB1775777	g_form.setValue() isn't working as expected on Workspace when applied to the Comments field
Activity Stream	PRB1793499	In Configurable Workspace, the multi-line in case and task activity Description field is displayed as one long string
Activity Stream	PRB1778571	A username is missing on 'Relationship Change' entries in the Workspace activity stream
Advanced Work Assignment	PRB1784714	Advanced Work Assignment (AWA) responders fall out of sync if a service channel record is reverted to an earlier version
Advanced Work Assignment	PRB1802799	Duplicate entry for an attachment in a Transcript field
Advanced Work Assignment	PRB1821208	When using the Advanced Work Assignment (AWA) Inbox Actions API to accept a chat on behalf of a user, the agent name and avatar doesn't match the actual agent name and avatar
Advanced Work Assignment	PRB1796013	Advanced Work Assignment (AWA) doesn't assign non-interaction or non-messaging work items if the max_wait_time is defined in the queue after upgrading to Washington DC
Advanced Work Assignment	PRB1824092	Work items aren't counting towards the capacity recalculation total when they are matched with an agent but not yet offered
Advanced Work Assignment	PRB1791870	Update Service Channel Util Condition's hint
Agent Assist	PRB1819434	Agent Assist recommendation common reference doesn't show a result card
Agent Assist	PRB1818474	Newly trained Similarity Solution Definitions can't be selected to be used in Agent Assist recommendations
Agent Assist	PRB1784219	SOW (Service Operations Workspace) Agent Assist doesn't show proper results if there are multiple fields mapped
Agent Chat	PRB1801904	The conversation panel appears for a closed interaction even after setting inactive.interaction. conversation.history .panel.enabled to 'false'
Agent Chat	PRB1801087	Screen readers don't announce new messages in the Virtual Agent (VA) chat window
Agent Chat	PRB1788201	Resolve copy-paste and debounce issues for chat input text area in Agent Chat and sidebar
Agent Chat	PRB1766118	sys_cs_conversational state is stuck at a translating state when the sys_cs_conversation goes to faulted state
Agent Chat	PRB1825429	Dynamic translated messages aren't displayed correctly after aggressive message fetching is enabled in Agent Chat
Agent Chat	PRB1766052	The incorrect chat Workspace tab is highlighted when closing one of the chat tabs
Agent Chat	PRB1797451	The textAreaRef doesn't get instantiated correctly on hook-insert, so the 'Enter' key and Send button in the input area don't work
Agent Chat	PRB1802338	Auto-flush on the 'Conversation' table (sys_cs_conversation) causes issues with displaying the conversation history for agents in the chat window
Agile Development	PRB1789584	DEFN1003811 calculates worker subscription roles differently for SMV1 versus SMV2
AI Search	PRB1720477	Translated Field Helper generates unexpected AI Search documents for installed languages
AI Search	PRB1774826	The AI Search 'Update event queue' writable property is turned off with GenAI semantic tables indexing
AI Search	PRB1799201	The 'Suggested results' page continuously loads for guest user searches in the Service Portal
AI Search	PRB1797714	Autocomplete suggestions aren't returned
AI Search	PRB1808879	Now Assist Q&A doesn't return Glide Record (GR) results
AI Search	PRB1756872	Users are unable to create an action name in AI Search results action configuration
AI Search	PRB1735195	The range facet and facet with compound table.column set in the facet fields is filtered out when one of the tables is late-binding
AI Search	PRB1755160	The SysID of a record is displayed as a title in 'recently viewed items' and 'exact match' in Zing search
AI Search	PRB1817875	Search Preview(New) doesn't filter all users
AI Search	PRB1766750	UX should respect timeouts on asynchronous Genius results
AI Search	PRB1836358	A race condition causes an incorrect deleteMultiple() query to be generated on the v_search_genius_result and sys_variable_value tables
AI Search	PRB1805031	The Global Search icon is incorrectly colored when a dark banner is used
AI Search	PRB1837962	When a query is performed in 'OR' mode, the pagination breaks
AI Search	PRB1795021	Add a check to replace a new line with \n when generating ais_sn_components_i18n.xml
AI Search	PRB1779119	Users are getting red banner ACL messages when viewing incidents or a case task after a Global Search
AI Search	PRB1757882	AI Search results takes time to show results for specific words
AI Search	PRB1785294	Suggestions for recently viewed results (PERSONAL_CLICK suggestions) with external URLs don't navigate correctly in Portal
AI Search	PRB1759730	Databroker calls for AI Search/Semantic Search are added in the outbound logs
AI Search	PRB1785471	Multiple 'opens in a new tab' links on voiceover using AI Search on portal (accessibility issues)
AI Search	PRB1792436	Empty ais_search_profile_ais_s earch_source_m2m can be created through a form
AI Search	PRB1823794	If valid_to is marked as no_text_index = true in ais_datasource, an exception is thrown when searching
AI Search	PRB1808466	AI Search yields a 'No results found' message on the Now Mobile app, but works as expected in the Service Portal
AI Search	PRB1779622	'Attachment' isn't translated in the suggested search pop-up
AI Search	PRB1832346	Selecting search results adds a parameter 'SearchTerm', which leads to a 404 error
AI Search	PRB1802419	The autocomplete suggested result navigates to the backend record for a Request Item, Incident, Change, or Problem
AI Search	PRB1791896	Search Evam Data Resource returns the error 'Duplicate key title (attempted merging values com.Glide.ux.runtime. data_broker.composite .model.IterableItem$Field)'
AI Search	PRB1811885	Risk Intelligence Report (RIR) doesn't boost for a language match
AI Search	PRB1726217	Global search fails with a 400 error for custom Workspace applications with the application administration flag set to true
AI Search	PRB1770996	The preview link on an AI Search source breaks if any special characters are present in the conditions
AI Search	PRB1792826	The search preview link doesn't take into account a 'New Condition' from an indexed source
AI Search	PRB1831427	A browser refresh doesn't work when searching with an integer in Global Search, and it throws a 'r.trim isn't a function' error
AI Search Assist	PRB1787918	In AI Search results for a knowledge article, only view counts and ratings are visible
AI Search for Virtual Agent	PRB1771693	Videos incorporated into topics in My Bot load slowly, such as the topic 'Email Setup on Phone'
Analytics Data API	PRB1778742	Some breakdown elements filters aren't applied to the widget
Analytics Data API	PRB1826719	The 'Walk-Ups by Hour' and 'Walk-Ups by Day of the Week' widgets on the Customer Service Management (CSM) Walk-Up Experience Dashboard fail to display the data
Analytics Data API	PRB1769933	A bar chart displays different values for the same applied 'group by'
Analytics Data API	PRB1790714	'Group by' doesn't work in database view reports
Analytics Data API	PRB1815564	Platform Analytics doesn't correctly interpret the > symbol in the title and instead displays '&glt;' or '>'
Analytics Data API	PRB1794715	Breakdown elements are repeatedly queried when fetched with a PAR filter
Analytics Data API	PRB1820588	Vendor Management Workspace performance reports display: 'error'
Analytics Data API	PRB1725658	The filter generates an incorrect query for fields with a different reference key
Analytics Export API	PRB1809223	Enabling the Export button only if there are valid entries of recipients for manual export
Analytics Export API	PRB1810971	In Platform Analytics, '[embedded list]' doesn't work on a scheduled export
Analytics Hub	PRB1785933	Multiple translations are missing in the Performance Analytics Hub for the Dutch language
Antivirus Scanning	PRB1734157	Update com.Glide.snap.url to snap-v2 for the release of Glide
Antivirus Scanning	PRB1813543	Certain file types aren't scanned (available) by antivirus scanning
Application Install Engine	PRB1785858	When an application customization is installed, there might be only a 'history' version for a customized record and no 'current' (in sys_update_version)
Application Install Engine	PRB1785858	When an application customization is installed, there might be only a 'history' version for a customized record and no 'current' (in sys_update_version)
Application Install Engine	PRB1753470	App customizations still have sys_claim after being reverted to a base instance
Application Install Engine	PRB1789108	Upgrading the base app when a customization is present results in a mix of custom and base choices
Application Install Engine	PRB1769363	Unpublished customizations are reverted after upgrading to the base application
Application Install Engine	PRB1802004	A cluster message processing other nodes throws a NullPointerException (NPE) after app installation
Application Install Engine	PRB1792512	Translations are loaded repeatedly when loading conditional content for sn_vul
Application Install Engine	PRB1776624	The host app isn't able to load the macros under 'ui.jtemplates', so openframe isn't loading with Next Experience turned off
Application Install Engine	PRB1822879	In the case of a combination of hosted plugins with app customization, the existing higher version host app store plugin object isn't used
Application Install Engine	PRB1788335	Remote app table entries are populated with 'undefined' in the 'sys_code' column
Application Install Engine	PRB1789812	Uninstalling an application that added fields to an existing table removes the metadata for the field but won't drop the column in the database
Application Manager	PRB1780803	Remote app table entries are populated with 'undefined' in the 'sys_code' column
Application Manager	PRB1770423	There's different behavior in a product page versus an app page (update/installed) for applications
Application Manager	PRB1792061	The schedule install/update of the application isn't working as expected in both new and classic Application Manager
Application Rationalization	PRB1790822	When an empty object is given as input in a source field, docs aren't loaded
Application Vulnerability Response	PRB1828326	The GitHub AVI 'First found' and 'Last found' dates are swapped
Appointment Booking	PRB1802606	An appointment booking cancellation error email doesn't respect timezones
Appointment Booking	PRB1789260	Personal events on a technician calendar are ignored when booking an appointment for an appointment booking user
Appointment Booking	PRB1792635	When the last day of bookable days falls on the first day of the upcoming month, the AB modal doesn't load the first day of month
Appsee - Platform Infrastructure	PRB1802917	GeoIP has an error while retrieving the country/policy, and a null pointer exception error displays
App Template Framework	PRB1763884	Payloads with multiple sys_complex_object records with same sys_id aren't loaded properly
Archive Rules	PRB1789753	A Table Cleaner rule for sys_archive_run impacts the restoration of records older than one year
Archive Rules	PRB1764487	Related records are inserted with a display value instead of a sys_id when they are archived
Archive Rules	PRB1762255	Archived approvals aren't displaying because of a broken ACL
Ask for Approval - Flow Action	PRB1779799	A stage column on a Requested Item (RITM) list incorrectly shows 'guest' as an approver in the 'Waiting For Approval' stage
Asset Management	PRB1791993	Hundreds of errors display in the system log reading: 'Cannot call sendRedirect() after the response has been committed'
Asset Management	PRB1781337	The 'Stock Runner' job is failing with an error
Asset Management	PRB1784173	When deploying an asset, the location file isn't set properly
Asset Management	PRB1789417	Asset and CI synchronization might not work properly on domain separated instances in the Washington DC release due to the scoped cache mechanism
Asset Management	PRB1778297	The Hardware Asset Management (HAM) 'Incident' view rule within Asset Management Workspace targets Agent Workspace
Asset Management	PRB1802625	While retiring a consumable, the related Stockroom options aren't all visible at once on the pop-up
Asset Management	PRB1822129	The order of the substate choices in the 'Retire Asset' modal aren't displayed in the order defined in the dictionary entry of the field
Asset Management	PRB1770430	Attachments uploaded from the Now Agent app get mapped to the parent table (alm_asset) instead of the child table (alm_hardware)
Asset Management	PRB1805243	Email client isn't showing on Assets Workspace in compose
Asynchronous Message Bus (AMB)	PRB1833926	ExecutorQueue consumes large memory by copying GlideSnapShotSession, which has large a fCache filed in 'Transaction'
Asynchronous Message Bus (AMB)	PRB1822973	Record Watcher (RW) exceptions out when it encounters an invalid record and fails to execute repsonders, which can cause flows to stall
Attachments to Records	PRB1769071	There's an error when trying to attach a BMP file to a record manually or via the REST API
Attachments to Records	PRB1801182	The Attach File field 'Pencil/Edit' icon disappears for an attachment after saving a record
Audit History	PRB1793551	A null object returned by HistoryChangeList Iterator should be handled
Audit History	PRB1837362	NoBroadcast() logs are consumed by Log Export Service (LES) topics
Authentication	PRB1764389	After single sign-on (SSO) login in and logout, navigating to the /log page shows 'Security constraints prevent access to requested page'
Authentication	PRB1756224	When a user is locked out and then unlocked in the user profile, the search displays a blank page
Authentication	PRB1775791	View rules on customer_contact makes the Set Password UI action change the Password Needs Reset of the admin user instead of the changed user
Authentication	PRB1782128	Error messages reading 'CSRF validation failed' are logged even though the validation property is false
Authentication	PRB1799507	Provide better logging / diagnostics / debugging to show details of why IP access was allowed or denied
Authentication	PRB1764318	OIDC Authenticating Clients doesn't take the client secret into account
Authentication	PRB1753368	Information link for Rest API Access Policy Prioritization directs to the ServiceNow staging documentation site during an upgrade case
Authentication	PRB1763499	Session timeout doesn't work as expected in the Engagement Messenger
Authentication	PRB1791895	When an explicit role plugin is installed and the property 'Glide.security.explicit _roles.do_not_fix'= true, single sign-on (SSO) login fails if the post auth policy requires an snc_internal role
Authentication	PRB1800758	The URL is incorrectly decoded after session timeout for Next Experience when the user logs back in within the top navigation
Automated Test Framework (ATF)	PRB1764100	ATF (Automated Test Framework) steps that execute without explicitly setting 'Success' or 'Failed' statuses can leave pending suite results and stuck cloud run executions
Automated Test Framework (ATF)	PRB1772058	ATF (Automated Test Framework) tests can sometimes generate modified records for 'label_history', which can block tests from running in parallel
Automated Test Framework (ATF)	PRB1769587	ATF (Automated Test Framework) scheduled client test runners can sometimes get unimpersonation errors
Automated Test Framework (ATF)	PRB1788452	ATF (Automated Test Framework) Field State Validation doesn't work in Service Operations Workspace
Automated Test Framework (ATF)	PRB1787222	If a server error is ignored, it appears to prevent the execution of later tests in the batch
Automated Test Framework for Service Catalog	PRB1687069	The script include 'VariableQueryParser' is causing the evaluation of javascript:* field values to be skipped in Automated Test Framework (ATF)
Baseline CMDB	PRB1789027	Update all CMDB / CSDM table and column labels to reflect the current verbiage in dictionary definitions
Cache	PRB1804575	CollectingLRUCache isn't synchronized so the number of entries can exceed the max size
Case and Knowledge Management for HR Service Delivery	PRB1768199	Names aren't updated between the 'Allegations and Associated Allegations' table
Case and Knowledge Management for HR Service Delivery	PRB1805956	Users are unable to create Knowledge Base (KB) articles for HR Cases in UI16 and in the HR Agent Workspace
Case and Knowledge Management for HR Service Delivery	PRB1819557	Remove deprecated entitlement code and APIs in HR plugins
Case and Knowledge Management for HR Service Delivery	PRB1762562	hr_caseMyRequestFilterUtil doesn't restrict queries on inactive sysapproval_approver records
Case and Knowledge Management for HR Service Delivery	PRB1791894	Inadequate localization for Platform Analytics Dashboards - HR Manager
Case and Knowledge Management for HR Service Delivery	PRB1803855	Issue with a base instance relative duration 'x business days by 4pm' and the script include DurationCalculator
Case and Knowledge Management for HR Service Delivery	PRB1784071	'Retake a survey in HR: Core scope' creates duplicate metric result records
Case and Knowledge Management for HR Service Delivery	PRB1791728	A response template isn't appearing in certain cases in Customer Service Management (CSM) Workspace
Case API	PRB1784496	Case API gives an incorrect result count when role-based filters are applied
Case Management	PRB1743786	The 'New case type' selector and 'related file' aren't installing on a requested instance
Case Management	PRB1802936	'Publish With Approval' doesn't work as expected
Case Management	PRB1810610	The Consumer field is empty and can't be populated on a case task in Customer Service Management (CSM) Agent Workspace
Case Management	PRB1826477	For the base instance 'Set Reassigned To Count' business rule, the incorrect trigger condition is configured
Case Management	PRB1826618	An email with a recipient list of more than 1000 users isn't sent
Case Management	PRB1791957	An unnecessary space is added to the name of 'Primary Support Agent' in sn_customerservice _responsibility_def
Catalog Client Scripts	PRB1808595	Lookup Select Box doesn't show the selected value in the variable editor in the RITM form if an onLoad catalog client script adds an option
Catalog Portal Pages	PRB1802926	The DateTime Picker modal for the 'Register a Visitor' form isn't accessible through the tab key
Change Advisory Board (CAB) Workbench	PRB1809993	An encrypted field isn't displayed correctly in CAB workbench
Change Management	PRB1793295	Transition states from state models aren't ordered by sequence, as they are configured
Change Management	PRB1790024	A review flow should only attach one post-implementation review task
Change Management	PRB1793725	Standard change template proposal properties (sys_app_module) isn't found under Intelligent Solution Configuration
Change Management	PRB1827180	The 'canModifyCI' change model attribute check has a typo and it affects modification when transitioning from the initial state
Change Management	PRB1816569	Standard change properties should not have been modified on upgrade from Washington DC to Xanadu
Change Management	PRB1819915	CAB workbench is stuck in loading state when the user doesn't have read access to one of the changes due to a domain restriction
Change Management	PRB1810280	Some change risk assessments no longer match which allows for risk evaluation without the completion of other risk assessments
Change Management	PRB1801143	There is a URL truncation issue in change request copies
Change Management	PRB1801450	Copy change function isn't working as expected
Change Management	PRB1815169	A standard change template (std_change_record_producer) doesn't show the column 'Additional comments'
Change Management	PRB1807818	TaskUtilSNC notifies the user with a connect message, but the user doesn't see the connect message in the Next Experience interface
Change Management	PRB1788178	Incorrect German text in a change request on a base instance's Scheduling Assistant
Change Management	PRB1778031	A standard change template URL is available/visible to users that are restricted from it as configured in 'Available for' user criteria
Change Management	PRB1803186	Accented characters aren't rendered in the conflict calendar's short description
Change Management	PRB1827022	Automatically-created translated text isn't updated when the user modifies the 'Standard Change' template name
Change Management - Risk Assessment and Intelligence	PRB1787948	A risk assessment is set to 'Canceled' and stays canceled when filled in
Client Scripts	PRB1760271	Set Value doesn't work properly in Workspace
Client Scripts	PRB1685901	A scripted event handler on a controller causes a page to not display
Client Scripts	PRB1806077	A delegated developer is unable to create a client callable script include
Client Scripts	PRB1794520	Newly populated on_hold_reason field data doesn't display for a duplicate tab
Client Scripts	PRB1787156	On a client script form, script auto-population doesn't switch from onLoad to onChange when the type is changed
Client Scripts	PRB1782733	Client script 'SNC - default template name check' isn't inherited and causes confusion
Cloud Encryption	PRB1762861	The business rule, 'Abort changes on group' doesn't prevent regular admins from viewing the 'Cloud Encryption Quorum Control Approvers' group
Cloud Provisioning and Governance	PRB1790534	Improve a script to prevent slow ACL execution
Cloud Provisioning and Governance	PRB1797798	'sn_cmp.cloud_service_user role' prevents itil users from updating Service Catalog tasks
Cloud Provisioning and Governance	PRB1749132	AWS CreateStack status 400 error says: 'The provided token has expired.'
Cloud Provisioning and Governance	PRB1794338	There is a discrepancy between DeleteStrategy for Cloud events and Cloud Discovery for vm_instance
CMDB 360	PRB1790347	The job 'Multisource Dashboard Collection' runs twice daily
CMDB Data Manager	PRB1767484	'Cleanup Orphan CIs' job runs but doesn't inspect all the records in the table when they are processing in batches
CMDB Identification and Reconciliation	PRB1772502	DbBatchProcessor doesn't resource cleanup properly resulting in high memory contention on the node
CMDB Query Builder	PRB1775491	The Export query UI action fails because it must pass the Cross-Site Request Forgery (CSRF) token
CMDB Query Builder	PRB1830100	The 'Dynamic CI' group is missing a few CIs
CMDB Query Builder	PRB1822218	CMDB Query Builder results in table creation fails
CMDB Query Builder	PRB1787319	CMDB Group 'Show All CI' results are incomplete when using multiple saved queries and a relationship type
CMDB to CSDM Data Synchronization	PRB1822499	Life Cycle Control records are missing for a CMDB base table to allow the use of the 'End of Operation' stage
Column Level Encryption	PRB1766321	Attachment API via REST tries to encrypt a file when sending a request with an empty encryption_context query parameter
Column Level Encryption	PRB1790376	Excessive amount of data_free on the table sys_mass_encryption_job
Communities	PRB1793133	The user is able to add an image to the activity stream that takes over the entire page and covers all other notes
Communities	PRB1831681	The Gamification Badge description field is sanitizing language special characters
Communities	PRB1793564	The video preview isn't displayed to users for the video content type posts in the community activity feed
Communities	PRB1830455	Sn_communities.community_user encounters an error when requesting membership for a forum
Communities	PRB1819875	A space in the aria-label for 'すべて' causes the user's customized process to fail
Condition Builder	PRB1776650	Unable to dot-walk into a reference field when configuring report conditions
Condition Builder	PRB1786619	Report filter condition fields aren't aligned properly in the Classic UI
Condition Builder	PRB1768500	When the user selects the Save button to save a filter on a list in the Next Experience UI when there are many filters with a scrollbar, the saving options aren't visible
Configuration Management Database (CMDB)	PRB1827190	The luminosity contrast ratio of reconciliation rule types is less than the required 4.5:1
Configuration Management Database (CMDB)	PRB1787231	Identification and Reconciliation Engine (IRE) is targeting duplicated CIs and clearing the duplicate_of field
Configuration Management Database (CMDB)	PRB1730677	CI's of the domain B/C/D can be added to a CMDB group created under domain A
Configuration Management Database (CMDB)	PRB1784870	Tasks aren't getting generated in Xanadu after running the Retire Policy in the data manager
Configuration Management Database (CMDB)	PRB1784818	cmdb_ci_network_ adapter.mac_manufacturer column label is 'Mac Manufacturer' instead of 'MAC Manufacturer'
Configuration Management Database (CMDB)	PRB1792093	CMDBUtil doesn't work as expected in the filter condition to the non-admins (itil)
Configuration Management Database (CMDB)	PRB1580009	CIRelationByServiceCache.getRelations() causes high memory consumption
Configuration Management Database (CMDB)	PRB1620855	An error is displayed when the user changes the instance language to Japanese
Configuration Management Database (CMDB)	PRB1798671	Lifecycle fields on a CI are flipped due to a difference in payloads from multi-sources
Configuration Management Database (CMDB)	PRB1825388	The Xanadu CMDB Workspace health dashboard for health group CIs evaluated value is incorrect when there is a health inclusion rule
Configuration Management Database (CMDB)	PRB1803275	The submetrics page for groups doesn't have a task column available on the UI for duplicate metrics
Configuration Management Database (CMDB)	PRB1815246	Some CMDB logging properties have debug or debugVerbose enabled by default, causing syslog performance issues
Configuration Management Database (CMDB)	PRB1760552	The user isn't able to edit the reference qualifier of the Owned By field in $csdm_app_service view
Configuration Management Database (CMDB)	PRB1809366	The Service Graph Connecter (SGC) Central menu link is missing in the Configuration Management Database (CMDB) Workspace after upgrading to Xanadu
Configuration Management Database (CMDB)	PRB1689097	There's a color contrast failure for a selected item under the 'ciModel.do' page
Configuration Management Database (CMDB)	PRB1819137	Data Manager doesn't support dot-walk fields for task assignment
Configuration Management Database (CMDB)	PRB1768662	The business rule 'Sync Ops Status for CMDB CI' incorrectly sets the operational status to 'Non-operational' instead of 'Operational'
Configuration Management Database (CMDB)	PRB1811948	Prevent individual updates duplicating CI values during remediation
Configuration Management Database (CMDB)	PRB1770891	Newly created tasks stay in the 'Open' State while the 'Needs Review' checkbox is set on false in the policy
Configuration Management Database (CMDB)	PRB1819941	Delete the 'CMDB Health Dashboard - Top Task Generating CIs Calculation' job
Configuration Management Database (CMDB)	PRB1778012	Validate the inclusive filter in DBQuery when computing the getTotals with an inclusive condition for health scores
Configuration Management Database (CMDB)	PRB1770084	Identification and Reconciliation Engine (IRE) creates multiple sys_object_source records for the same source (source_native_key)
Configuration Management Database (CMDB)	PRB1810238	Identification and Reconciliation Engine (IRE) throws a 'MULTIPLE_DEPENDENCIES' error when there are duplicate relationships in the database
Configuration Management Database (CMDB)	PRB1767284	Update a reference during the insertion of records in a payload, avoiding an extra update on the 'referenced by' record
Contextual Search	PRB1805007	Knowledge article results are shown in the Virtual Agent for a knowledge base not exposed to this portal
Contextual Search	PRB1779661	Contextual Search conditions fails when a newline character is part of the encoded query
Contextual Search	PRB1799474	In the Service Portal, a variable with contextual search enabled removes the space after typing text, and the cursor goes back to the last typed letter when using the spacebar
Contextual Search	PRB1805505	There's knowledge search related slowness when a KB article is large
Contextual Search	PRB1788670	The 'Inline Results' widget on the Record Producer doesn't display full details for kb_template_known _error_article or kb_template_faq records
Contextual Search	PRB1793559	There's incorrect translations in KB articles for 'Attach to Incident' in Washington DC
Continual Improvement Management	PRB1780068	The 'View KPI details' and 'Show scorecard' icons should open the Performance Analytics chart in a new tab
Continual Improvement Management	PRB1816181	Add the 'dex-notify-svc' service within Glide.services .rest.allowed_services
Contract Management	PRB1766988	End date calculation is incorrect in the 'Build renewal task' of the contract renewal flow
Contract Management	PRB1806594	Client script error on a 'Contract' form in Hardware Asset Workspace: '(g_env) [SCRIPT:EXEC] Error while running Client Script 'Update tax and total cost currency '
Contract Management	PRB1784095	The currency type on the Yearly cost and Monthly cost fields changes to $ when updating the payment amount on contracts
Contract Management	PRB1803637	Performance issues with the contract unit cost calculation business rule
Core Platform	PRB1761876	A QuotaManager null point exception is printed in the logs multiple times
Core Platform	PRB1659462	Navigating to a deep link URL doesn't work as expected when the field contains '&' in the query and the user isn't logged in
Core Platform	PRB1762254	A display value is empty in process mining field pickers
Core Platform	PRB1779358	The printer friendly version view doesn't display complete data from the article body
Currency Administration	PRB1832803	There's an incorrect exchange rate conversion from IDR to USD due to truncation
Currency Administration	PRB1793515	Problems with g_form.clearValue() and g_form.setValue() on Currency fields
Currency Administration	PRB1762554	FX currency fields cause dot-walked or derived reference fields break in list view with the value 'null' for the sys_id
Currency Administration	PRB1785272	in-ID locale (Indonesia) doesn't convert currency values
Currency Administration	PRB1822862	Empty rates in 'Custom currency rate' tables cause a NumberFormatException
Custom Chat Chatbot Interoperability Framework (CCCIF) Media Resource API	PRB1780681	Custom Chat Chatbot Interoperability Framework (CCCIF) should honor the com.Glide.cs.upload.attachment .to.interaction sys_properties setting
Customer Information	PRB1793361	Unable to edit/remove dictionary override for the last_name field on the customer_contact table
Customer Operations for Customer Service Management	PRB1779242	The business rule 'Domain - Set Domain - Location' doesn't see the domain correctly, resulting in records on the cmn_location table being created in the global domain
Customer Service Management	PRB1779338	Recipient list supports the 'Reference Variables' but doesn't support any list variables
Customer Service Management	PRB1832361	When Customer Service Management (CSM) is installed in Xanadu, the 'Overview' dashboard isn't appearing
Customer Service Management for Field Service Management	PRB1817415	'My Dispatch Map' doesn't load
Data Archiving	PRB1773987	'Restore related' fails when the reference field is for the parent table in a hierarchy
Database Indexes	PRB1719709	A slow query on sn_cmp_order is missing a supportive database index covering discovery_status
Database Persistence	PRB1736140	Auto-increment fields with a default value of 0 aren't corrected after migration using an early Utah build
Database Persistence	PRB1776634	GlideQueryString warnings should provide exception details and stack trace
Database Persistence	PRB1508047	Failing a copy during DB alter prevents an update set from using bootstrap batching, and results in multiple table alters
Database Persistence	PRB1605677	Adding 'Tags' in the column view for a table on the gateway database throws an error
Database Persistence - Data Access	PRB1699977	A Function field with Glidefunction:concat() shows an error when opening the table list in other languages
Database Persistence - Data Access	PRB1825857	Unused and missing joins in query generation for a TS query with many 'contains' conditions
Database Persistence - Data Access	PRB1636284	There's an inaccurate group count in a reference field with duplicate display values when results are paginated
Database Persistence - Data Access	PRB1751743	Parsing the FromItem type '[SubSelect]' isn't supported
Database Persistence - Data Access	PRB1789910	'Order by' columns aren't added to the 'Group by' clause when joined on a denormalized table with aggregation via 'RLQuery'
Database Persistence - Data Management	PRB1801384	Orphan archive-related records (Archive_Map NULL) aren't ignored by the archive job
Database Persistence - Data Management	PRB1747815	Issue with the ArchiveResolver resolve() method
Database Persistence - Data Management	PRB1756534	Enabling shadow tables for compaction
Database Persistence - Data Management	PRB1757852	An exclusion rule for a table with mixed cases and spaces is producing an invalid truncate statement
Database Persistence - Data Management	PRB1805133	Can't delete sys_attachment/ sys_attachment_doc orphans without turning off ACLs
Database Persistence - Data Scale	PRB1779767	Using 'Null' as a value in the != ALL operator set fails
Database Persistence - Data Scale	PRB1688084	New categories aren't mapped to secondary DB (database) pools
Database Persistence - Data Scale	PRB1726762	SQLCancel doesn't kill some queries that stream data
Database Persistence - Data Scale	PRB1796286	Remove usage of Cleaner from PreparedStatementWrapper
Database Persistence - Data Scale	PRB1812306	DBLazyWriter Dead Lock can lead to semaphore exhaustion on nodes
Database Persistence - Data Scale	PRB1648956	Union replacement throws the error 'Unknown column 'count_of_676361911' in 'field list''
Database Persistence - Data Scale	PRB1721884	Tables without PK cause group replication errors in MySQL 8
Database Persistence - Data Scale	PRB1757535	Null pointer exception in ConnectionWrapper when trying to commit/rollback a connection
Database Persistence - Data Scale	PRB1782312	API calls using sysparm_offset+sysparm_limit parameters run the query without a defined 'Order by', causing results to not return consistently in RaptorDB
Database Persistence - Data Scale	PRB1749770	The size of tuple values received from the server should be limited
Data Collection for Oracle Global Licensing and Advisory Services for Software Asset Management	PRB1652619	The Download Glass Report UI action doesn't render CVS spreadsheet correctly and contains empty rows
Data Filtration	PRB1768454	In Vancouver's data filteration, the IP filter criteria provided in the subject condition isn't considered
Declarative Actions	PRB1767497	Declarative actions aren't working with a random key in the payload definition
Delegated Development and Deployment	PRB1657555	When creating an app on Studio with Japanese characters, the app name only generates sn_dd__ roles
Delete Records Safely	PRB1740509	Data Management jobs provide no indication to the user that operations on sys_email or sys_email_log will never be recorded for rollback
DevOps (Family)	PRB1797729	Reducing excessive logging in DevOps Util global plugin
Discovery	PRB1739443	The user can use Service Mapping without activating Discovery and is unable to use 'Visibility' scheduled jobs and listing jobs
Discovery	PRB1744428	Discovery Home or Service Error Management is broken for the discovery_admin role user
Discovery	PRB1781249	A child schedule is kicked off twice in a daisy chain after the parent is finished/cancelled
Discovery	PRB1806722	Oracle OCI Discovery fails with a sensor error
Discovery	PRB1766931	When adding a step in the Discovery pattern using 'Parse File' as the operation and 'JSON File' as defined parsing, a single quote (') present in the attribute value of the JSON file is replaced with 'quta'
Discovery	PRB1792552	A pattern doesn't terminate for WMI and SNMP queries even if the user ticks the 'terminate if not found' checkbox
Discovery	PRB1833443	Files supported for the 'put file' operation should be extensible as a MID server property
Discovery	PRB1766180	vCenter Event Collection fails with the following error, 'Expected 1 relationship but found 2 for Provides storage for::Stored'
Discovery	PRB1817799	Starting a Discovery takes a while when there's a sizeable global exclusion IP address list and inclusion list
Discovery	PRB1619082	Slowness in scheduled job Licensing Hardware Count sysauto_script_ dd3716460b3320 101af90bdb35673a3a
Discovery	PRB1783411	GCP Discovery with 'Glide.discovery.cdu.auto _refresh_sub_accounts _and_ldcs' = 'true' triggers looping Discovery statuses for 'Perform Refresh Datacenters for scheduleundefined'
Discovery	PRB1780156	A Test Credential pop-up doesn't do any verification for the IP Address and allows anything through to the probe, with either non-specific errors or event successful test results back
Discovery	PRB1785461	The DeviceL3Mapping script include has an invalid query, resulting in Layer 3 IP-IP relation not being created
Discovery	PRB1791352	The External Communication Channel (ECC) queue related list count is a mismatch for a Discovery status
Discovery	PRB1725762	Discovery remains active if one of the multipage inputs is skipped
Discovery	PRB1786484	RunningProcessReconciler marks redundant update processes as absent
Discovery	PRB1764921	Master account details are missing from pre-pattern execution details, causing it to make additional API calls
Discovery	PRB1821160	A scripted deletion strategy is triggered for the keep strategy
Discovery	PRB1761883	Discovery perf metrics rollup by build doesn't handle multipage correctly
Discovery	PRB1744198	Not being able to debug a Discovery pattern results in the error 'This field is required: cloud_cred_alias'
Discovery	PRB1794900	AWS Oracle RDS License 'value' is empty during AWS RDS Discovery for the Oracle database
Discovery	PRB1787816	AIX Server os_version is populated incorrectly by the UNIX - OS sensor script
Discovery	PRB1814647	Missing condition for service Discovery in DiscoveryStatus ExternalDependencies.does ServiceMappingHaveWorkLeft
Discovery	PRB1807630	HTTPClassyProbe creates bad credential affinities
Discovery	PRB1833735	Azure Cloud Discovery schedules aren't considering the member accounts that are selected when creating the Discovery schedule via the 'Discovery configuration' page
Discovery	PRB1808843	ApplicationDependency Mapping.map() is called for each Discovery device history
Discovery	PRB1799862	Applicative credentials are logged as clear text in acc.log
Discovery	PRB1789364	'Discover Datacenter' isn't working post-Washington DC upgrade
Discovery	PRB1835802	Discovery is incorrectly classifying Cisco routers as switches for OID 1.3.6.1.4.1.9.1.469
Discovery	PRB1773369	Model for set Cisco SNS 3500 Series Appliance set to IP Switch
Discovery	PRB1782252	Enhances ADM (ADME) running linux_netstat_command.sh is unable to capture 'listening on' details for running processes
Discovery	PRB1779642	CIM probe for storage servers isn't triggered when wbem_delay=true and there are more IPs for other types of devices (switches, Linux OS, etc.) in the schedule
Discovery	PRB1614055	Uninterruptable power supply (UPS) Discovery doesn't populate 'Discovery Source' and 'Most Recent Discovery' for alarms, inputs, and outputs
Discovery	PRB1779627	Added logic which would cause Enhanced ADM (ADME) to error out
Discovery	PRB1761894	The 'response canceled' error string noted in input ecc_queue despite successful orchestrated pattern executions
Discovery	PRB1833554	IP exclusion doesn't work as expected when the schedule contains an IP net-mask alone
Discovery Probes and Sensors	PRB1790391	HP-UX Server object identifiers (OID) try to launch switch/router patterns
Discovery Probes and Sensors	PRB1785994	Serial-to-Ethernet devices and should not trigger a 'Network Switch' pattern
Document Intelligence Unified Backend	PRB1703041	Checkbox values aren't copied to a target record
Document Management	PRB1792931	In Application Portfolio Management, and on artifacts, the share document link isn't working
Document Management Services	PRB1823978	When placing the SVG only next to the low left corner, the x and y size seem to default to 0 when they grow beyond a certain limit inside the page
Document Management Services	PRB1719201	PDFGeneratorUtils Paragraph is unable to handle long URLs
Document Viewer	PRB1766441	A Japanese translation of Key='download' in the sys_ui_message table has an additional halfwidth space from Vancouver
Document Viewer	PRB1772759	The UI Action for Delete modal of Attachment in a Workspace isn't translated
Document Viewer	PRB1799202	Export Database View leads to an empty PDF
Document Viewer	PRB1793774	Nodes failing to synchronize after nodes restart with the message 'Could not define Scriptable class DocumentPermalink for extension point'
Document Viewer	PRB1774417	Document Viewer doesn't reset the page when opening the same PDF with a different user
Dynamic Scheduling	PRB1811377	Process failure when using the Workforce Optimization (WFO) feature to schedule a task under dynamic scheduling
Dynamic Scheduling	PRB1827613	An error occurs when auto-assigning the Work Order Table (WOT) from the list
Dynamic Translation	PRB1801958	Localization and missing sys_ui_messages configuration issues
Dynamic Translation	PRB1801796	A pre-topic Discovery topic shouldn't be discoverable
Dynamic Translation	PRB1805756	A message containing a URL should be translatable
Dynamic Translation	PRB1825179	Users get an error message when creating the setting as part of the localization framework
Dynamic Translation for Virtual Agent	PRB1809302	Some NLU Virtual Agent topics use gs.getMessage instead of gs.getMessageLang which result in mixed translations with Dynamic Translation
Dynamic Translation for Virtual Agent	PRB1800384	Adapter conversations with Dynamic Translation for Virtual Agent (DTVA) and Dynamic Translation for Agent Chat (DTAC) enabled, images or links sent by an agent in Chat Agent aren't delivered until the conversation is closed
Email Notifications	PRB1798974	There's an issue in custom notifications where the affected record field isn't saving a CI with a special character
Email Notifications	PRB1784027	Japanese numbers display as symbols in the filenames of successfully attached files via email
Email Notifications	PRB1814755	The list-unsubscribe field isn't encoded properly, breaking RFC (Remote Function Call) with lines exceeding 1000 characters, which breaks DKIM (DomainKeys Identified Mail) signing for outbound mail
Email Notifications	PRB1800853	The condition of a subscribed notification doesn't support the OR clause
Email Notifications	PRB1774019	The Document Viewer in the Email Viewer in the Workspace doesn't display certain file types
Email Notifications	PRB1791495	In inbound email processing, 'Disabling Subject' classification disables the 'In-Reply-To' header classification
Email Notifications	PRB1769083	Email Digest on HR cases encounter an email validation error
Email Notifications	PRB1647321	MIME-type restrictions don't check attachments added by email
Email Notifications	PRB1787517	Setting an event name in notification records also updates the Event field
Email Notifications	PRB1766694	Email reply separators don't work for HR related emails
Email Notifications	PRB1793964	Notification variables that use the :n parameter don't correctly display SMS data
Email Notifications	PRB1782506	Copying and pasting the 'caller' email to the Recipient or Cc field shows the error, 'Some problem in fetching details of recipient' when composing an email in Workspaces
Email Notifications	PRB1788940	Sent mailbox has emails with Type=sent but State=Ready
Email Notifications	PRB1792310	Inbound emails that are signed and encrypted have an invalid signature with the S/MIME plugin
Email Notifications	PRB1739540	EmailClientTemplate doesn't populate the Recipient List record on the Email Client
Email Notifications	PRB1788790	Emails are set to 'send-ignored' when an email personal name has non-ascii characters
Email Notifications	PRB1775851	Email Client loads a sys_id in the CC field in a sc_task form
Email Notifications	PRB1775442	The tooltip isn't translated when hovering over 'Quick Messages' in the Workspace Email Client
Embedded Help	PRB1825324	Default values for properties in the base instance need to change due to the docs sites' URL change
Employee Service Center	PRB1828671	The 'Populate Taxonomy Content Order' job generates a large and long running query leading to high history lest length (HLL)
Employee Taxonomy Framework	PRB1766037	The 'Search within Topic' page doesn't return results in the Employee Center when the topic name has special characters
Encryption Support	PRB1788684	The module key isn't generated after the import token is uploaded for Column Level Encryption Bring Your Own Key (CLE BYOK)
Encryption Support	PRB1826849	Admin users are unable to write into a script field on the sysauto_script table
Enterprise Architecture	PRB1711624	An upload version isn't working for an architectural artifact to create an architectural artifact version
Event Management	PRB1789620	Using the percent symbol in an event rule breaks the description
Event Management	PRB1786642	Characters like '\n' (new line) are ignored and multiple consecutive spaces are replaced by one in the string value of the Description Event payload attribute
Event Management	PRB1796928	IT alerts are created or updated from anomaly events instead of anomaly alerts
Event Management	PRB1768681	Add protection when processing alerts with large additional info
Event Management	PRB1688635	System Center Operations Manager (SCOM) limits the value of 'context' to 540 characters
Event Management	PRB1794227	The Business Rule 'Close associated incident' creates an empty task if the incident attached to the alert is deleted during execution
Event Management	PRB1786196	Service map shows an 'OK' severity while severity is actually critical
Event Management	PRB1730330	Missing option to disable calculation of probable root cause based on change requests on application services
Event Management	PRB1814491	SCOM Bi-directional Connector fails with the message 'failed to run 3PC java.lang.ClassCastException: class org.mozilla. javascript.Undefined can't be cast '
Event Management	PRB1782165	Duplicate base instance buttons on cmdb_ci_query_based_service
Event Management	PRB1786266	metric_value isn't populated properly
Event Management	PRB1784855	Stale em_monitor_state once monitored entries are regenerated
Event Management	PRB1772901	There's an out of memory error in Alert Priority when an alert has high number of child alerts
Fenix (Family)	PRB1803849	The Fenix job isn't working when an instance has a vanity URL set up
Field Normalization	PRB1817181	The coalescer job reads an arbitrary number of sys_ids into memory
Field Service Management	PRB1827771	Sm_config records are updated randomly with new versions
Financial Management	PRB1785604	'Update CI List' for a CI Rate Card doesn't show the 'Items to be Added' list
Flow Engine	PRB1797502	Excess records are kept in sys_flow_value when reporting isn't set to 'FULL'
Flow Engine	PRB1792828	Possible data leak and race condition due to a mutation in the compiled flow
Flow Engine	PRB1733404	Users can't access the multi-answer records when iterating thorough the decision answers
Flow Engine	PRB1820808	EventInfo should be mutable and EventInfo parameters can have null values
Flow Engine	PRB1794867	Encountered 'error while parsing metadata for attachment' when invoking consecutive REST calls with MID in a flow
Flow Engine	PRB1761922	Low priority flows can consume all workers and block high priority flows
Flow Engine	PRB1773799	Decision table output throws an error reading, 'java.lang.Index OutOfBoundsException: Index 1 out of bounds for length 1'
Flow Engine	PRB1713515	Some of the orders don't move to 'In progress' from the 'Acknowledged' state with auto-approval enabled when the rate of order creation is high
Flow Engine	PRB1817474	An error message exists even after a retry is successful and the status code is 200
Flow Engine	PRB1812566	Subflow outputs aren't passed to a callback when a subflow ends on MID
Flow Engine	PRB1770528	A flow can start on another node before the flow inputs are persisted to the database
Flow Engine	PRB1790120	If the sys_flow_context table size is above 100 million during an upgrade from Vancouver, Flow Engine V2 new columns aren't added
Flow Engine	PRB1832181	Password2 decryption fails in Engine V2 after returning from the MID server
Flow Engine	PRB1814015	A template isn't applied properly on the corresponding table fields through Flow Designer
Flow Engine	PRB1791609	A 'Script: undefined' error message appears when the user selects the Restart button from the sys_flow_context record
Flow Engine	PRB1794986	The table cleaner rule on 'sys_flow_context_inputs_chunk' isn't deleting records due to the 'disable table cleaner' dictionary attribute
Flows (Family Channel)	PRB1783625	The data pill of the 'If' condition inside 'For Each' doesn't renumber when a new step is added before 'For Each'
Flows (Family Channel)	PRB1813141	fd_data doesn't read the object from the Create Task action
Flows (Family Channel)	PRB1783808	In Flow Designer's UI, an unformatted JSON string is used as a message_body, throwing: 'Content Not Found - Your flow can't be found. Flow sys_id: Inv'' error
Flows (Family Channel)	PRB1784060	The 'System logs' table is flooded with the message 'Flow Designer: Credentials sys_id'
Flows (Family Channel)	PRB1789319	XML output isn't in the correct order on a payload builder step
Flows (Family Channel)	PRB1821838	Users can't have scripted values for inputs of dynamic flow logic
Flows (Family Channel)	PRB1730817	The flow enters an error state when it returns from the MID server and executes the 'wait for condition' action
Flows (Family Channel)	PRB1806316	Selecting 'Advanced Options' in a flow with run users results in a blank screen
Flows (Family Channel)	PRB1828754	The 'Update record' action on the V26.1.3 didn't display record information as expected
Flows (Family Channel)	PRB1749511	An error occurs in a log when trying to create a template by adding Slack Actions, such as 'Look Up User', and is unable to save the action
Flows (Family Channel)	PRB1818098	A flow with SLA task trigger runs 3 times, and executions display 1 complete and 2 errors
Flows (Family Channel)	PRB1793363	After applying an upgrade plan, the script include 'FlowDesignerContentFiltering' doesn't work
Flows (Family Channel)	PRB1794619	Reference values in Template fields aren't properly stored
Flows (Family Channel)	PRB1782149	The warning message 'Encountered undeclared output variable' appears when executing an action
Flows (Family Channel)	PRB1775013	The changed fields data pill, 'Previous Display Value', aren't working as expected for Glide_list
Flows (Family Channel)	PRB1787937	In the Flow Designer execution log, users are unable to see all the iterations in a nested 'for' loop
Flows (Family Channel)	PRB1769794	The Flow Designer sets the true/false input parameter to 'false' in Xanadu
Flows (Family Channel)	PRB1770864	A slushbucket is displaying as empty in Flow Designer
Flows (Family Channel)	PRB1820918	A flow warning when completing a change task displays a warning: 'Runtime value key must be non-null'
Form Builder	PRB1779701	An analytics form-field decorator icon isn't aligning as expected on incident forms when Next Experience is enabled
Form Controller	PRB1800307	Agent Workspace links are defined as buttons in the 'Profile' page
Form Controller	PRB1801102	A screen reader announces an incorrect search result count when typing in the 'Search by name or case number' combo box
Form Controller	PRB1788200	A UI policy on fields with a default value isn't working properly in the portal but is working fine in the native UI
Form Designer	PRB1769298	The Publish Translations button on the sn_lf_comparison_ui UI page is stuck if the content preference of GlideModal is a large size
Form Designer	PRB1775459	A menu field search in a form in a Workspace is different than in the platform
Form Designer	PRB1789133	A form-embedded table selection pop-up is hidden upon upgrading to Washington DC
GlideRecord	PRB1732507	GlideRecord.updateMultiple() can generate a different SQL query compared to GlideRecord.query() when an encoded query is used
GlideRecord	PRB1775257	GlideRecord.applyEncodedQuery() with a translated text field can result in a non-English translation to be stored in the base table instead of the sys_translated_text table
GlideRecord	PRB1649954	Irregular filtering on reports that follow a report (pie chart) interactive filter
GRC Platform Plugins	PRB1817099	Knowledge articles created for policy records have the author value set to 'System'
GRC Platform Plugins	PRB1711138	Audit Management has an incorrect language attribute for non-English users
Guided Application Creator	PRB1772070	Custom application logos break when moving between instances
Guided Tour Designer	PRB1763958	After enabling Next Experience, the guided tour fails at the 'Click on Run' step
Guided Tours	PRB1793649	A tour isn't triggered from the portal and a console error is displayed
Guided Tours	PRB1675866	Tooltips and UI messages aren't translated
Guided Tours	PRB1774385	VoiceOver doesn't announce the name and role of the 'Stop Guided Tour' dialog
Hardware Support and Reliability	PRB1803070	There's inconsistencies in keyboard shortcuts
Health Log Analytics (Family)	PRB1808558	Some Health Log Analytics (HLA) poller data inputs aren't using the proxy configured for MID
Health Log Analytics (Family)	PRB1827423	Elasticsearch (ES) data input (DI) has slow read throughput
Hermes (Family)	PRB1805189	Info logging in KafkaConsumerRegistry (create/close) is estimated to cost $20K/year in Splunk costs
History Set	PRB1807607	ErrorLogStatsCollector and SyslogStatsCollector prints warning messages for JRobin database
History Set	PRB1806563	Duplicate comments are observed intermittently even after enabling a fix
Horizon Component Library	PRB1750876	The UI Builder 'Date-time' component partially displays data in the system's preferred language, but not in the user's preferred language
Horizon Component Library	PRB1764015	The Collab Chat > Discussion Info > Subject tooltip doesn't close unless the user presses 'escape'
Horizon Component Library	PRB1727953	A Workspace page is stuck when trying to move from 'Home' to 'List' on the landing page
Horizon Component Library	PRB1741381	The full path to a selected value doesn't display
HR Service Delivery	PRB1779062	ML solution record in the cluster definition 'ml_sn_global_cases_need _knowledge_cluster' isn't generated even when the job ' [Knowledge Curation]: Generate Case Clusters' is executed
HR Service Delivery	PRB1820502	The Employee number field doesn't sync from the user to the HR profile
HR Service Delivery	PRB1763509	The Name field in the sys_template dictionary is moved to the HR scope
HR Service Delivery	PRB1803832	When an employee relations case is closed, the Description field is hidden
HR Service Delivery	PRB1773812	An activity set triggers when not expected
HR Service Delivery	PRB1701340	With the system property 'sn_hr_core.impersonateCheck' set to true, users @mentioned in the comments or work notes can't see the record
HR Service Delivery	PRB1664859	gs.getUser.hasRole() returns false for elevated roles
HR Service Delivery	PRB1805904	Field ACLs on the 'Interaction' table in the 'Advanced Work Assignment for HRSM' application scope aren't present on the instance
HR Service Delivery	PRB1817290	HTML is stripped when using Copy to Clipboard on the 'Response' template
HR Service Delivery	PRB1768618	An HR Agent Workspace checklist doesn't refresh after adding a checkbox element
HR Service Delivery	PRB1788794	The 'Scratchpad: Show HR Service Fields' business rule is causing errors in system logs
HR Service Delivery	PRB1773138	There's a performance issue on an HR Case form due to the related lists 'Cases for Subject Person' and 'Cases Opened for User'
HR Service Delivery	PRB1758471	If the user doesn't have access to the parent case, 'Assigned to' and 'assignment group' HR cases are changing when the HR task is moving from 'Ready' to 'WIP' using the UI action Start Work
HR Service Delivery	PRB1786475	The Create case button isn't displaying for employee relations cases in Agent Workspace for users in case restriction configurations
HR Service Delivery	PRB1806235	The Lifecycle Enterprise scope isn't readable for sn_hr_le.case_writer users
HR Service Delivery	PRB1769848	There's an empty Element ID field in the sys_journal_field table when creating an incident from Universal Request
HR Service Delivery	PRB1789021	Performance issue when there are many sysapproval_approver records assigned to one user
HR Service Delivery	PRB1811105	Users are unable to create accommodation [sn_hr_er_accommodation] records referencing non-Employee Relations cases
HR Service Delivery	PRB1760021	Inconsistent behavior of column level ACL of the admin override property for sn_hr_core_case table
HR Service Delivery Case Management for Lifecycle Events	PRB1713564	The 'SC Categories' widget's count number is incorrect
HR Service Delivery Case Management for Lifecycle Events	PRB1793474	A discrepancy between instances related to the dictionary field Restricted access / Locked deployed from sn_hr_er
HR Service Delivery Case Management for Lifecycle Events	PRB1768769	In HR Agent Workspace, playbook cards of the untriggered activities don't reflect the current system's language
HR Service Delivery Case Management for Lifecycle Events	PRB1781549	There's a Canvas error when opening an email attachment from an HR LE Case in HR Agent Workspace
HR Service Delivery Case Management for Lifecycle Events	PRB1793794	'Editing Assigned To' via a list isn't editable for HR agents for HR lifecycle events' cases
HR Service Delivery integration with Adobe Sign	PRB1784154	The 'Create And Send Adobe Sign Agreement' subflow uses a deprecated action
HTML Field Type Editor	PRB1796117	The copy and paste function isn't working as desired
HTML Field Type Editor	PRB1810476	An extra space displays when a client script makes an HTML field read-only
HTML Field Type Editor	PRB1773479	Users are unable to attach an image to a KB article template in Service Operations Workspace
Identification and Reconciliation API	PRB1798036	A null point error should be fixed in PayloadDeduplicator.java, the logging related to failures caused by multiple items in the same payload with the same source native key should be improved
Identification and Reconciliation API	PRB1780344	Reconciliation rules with a filter aren't working
Identity	PRB1833655	A SCIM user who gets an endpoint has performance issues
Import Set API	PRB1655725	Base instance business rule, 'Update Import Set Complete', appears to be run unnecessarily, causing performance degradation for Synchronous Imports, due to the filter conditions of the query generated
Inbound Email Actions	PRB1790639	Attachments aren't displaying in 'Manage attachments' in the HR records for inbound emails
Inbound Email Actions	PRB1770070	A sys_attachment is adding '[object GlideRecord]' under the table name for universal requests
Incident Management	PRB1779720	The Open in Dependency Views button doesn't have role=button
Incident Management	PRB1820577	In Xanadu, the email scripts incident_assigned_to and incident_assigned_to_you don't consider language translation
Incident Management	PRB1792555	A base instance email notification triggered in the Workspace is invisible when the dark theme is enabled
Incident Management	PRB1801533	The 'Cascade closure of Incident Tasks' business rule increments [incident_task] records for the Number field
Incident Management	PRB1806120	The 'Application Service Populated by Dynamic' CI group is unpacked
Innovation Management	PRB1824475	An HTML type field toolbar option is missing in an Xanadu upgrade
Install Base Management	PRB1786211	The 'Account Page (Case View) Sold Product' related list must be updated with the default filter condition
Instance Data Replication (IDR)	PRB1780273	There's a NullPointerException (NPE) in the IDRProducerJob which prevents the cursor from advancing and halts all replication
Instance Data Replication (IDR)	PRB1726801	A consumer replication entry isn't found for a table sys_attachment or sys_attachment_doc
Instance Scan	PRB1797592	Running a scoped app scan through the Continuous Integration/Continuous Delivery (CICD) spoke returns different results than running it manually
Instance Scan	PRB1769556	The State field on 'Scan Task' records mark the form inactive when changing to the 'On Hold' state
Instance Security Center (no longer supported)	PRB1812211	A flow isn't coming in the scan finding even though Glide Encrypter is present
Integration Authentication	PRB1817367	Authentication isn't working when a KID isn't received in a token but is available in a well-known configuration
Integration Hub	PRB1821284	The 'Transform' script isn't executed in engine v2
Integration Hub	PRB1780194	A data stream action fails with 'Undefined Schema' when a dynamic object is used as an output in a Washington release
Integration Hub	PRB1784518	The 'Retry' policy doesn't retry for a connection timeout
Integration Hub	PRB1780698	There's JDBC step connections issues with the Sybase database
Integration Hub	PRB1733045	The error 'JSONObject['value'] not found' appears when using the Slack webhook with Flow Designer for the Post a message action
Integration Hub	PRB1832371	Unable to decrypt a password which is encrypted with ParameterEncrypter
Integration Hub	PRB1792336	An HR task is closed with a 'Closed Incomplete' state instead of 'Closed Complete', unlike its parent HR case
Integration Hub	PRB1780355	The Override Default Port field value in an ADv2 connection record isn't picked up in flows and actions with the PowerShell step
Integration Hub	PRB1775463	There's a data stream action when JDBC requests retrieves more than 20 records when run from the Test button
Integration Hub	PRB1774674	There's an incorrect data type for an action output, which returns a blank output
Integration Hub	PRB1782980	The script-side StrictReject map for the Glide_hub_flow_ engine_Glideencrypter crypto module causes an 'access denied' error
Integration Hub Stream Connect	PRB1826240	Logging from HubKafkaProducer is building up disk space for a syslog table
Interaction Management API	PRB1813985	On an interaction record, the Create incident UI action doesn't copy all of the attachments
Interactive Filters	PRB1765505	There's numerous RhinoEcmaErrors posted in the logs
Interactive Filters	PRB1837354	Filters no longer support reference list types
Interactive Filters	PRB1779331	Incremental search doesn't work in 'Select Multiple Input' when using the 'OR' condition
Internationalization Features	PRB1787388	After upgrading to Washington DC, getDisplayValueLang() doesn't return the expected results
Internationalization Features	PRB1773540	The sys_documentation plural is set to 's' if an instance is set in a language other than default
Internationalization Features	PRB1794234	'Gs.getMessage()' returns the incorrect record when a similar record exists where the CODE field is populated
Internationalization Features	PRB1809283	getDisplayValueLang() isn't returning translated records from the sys_choice table
Investment Portal	PRB1793722	The Budget field displays the value in GBP instead of USD on the Investment Portal
JVM at Scale	PRB1783344	MetaspaceSize is set instead of MaxMetaspaceSize
Key Management Framework (KMF)	PRB1681795	There's a response time spike for an authorization check during a 20 K agents' test
Key Management Framework (KMF)	PRB1777352	Cloned data encrypted by a revoked key on a source isn't properly decrypted on target
Key Management Framework (KMF)	PRB1771941	The existing script include in the Smart Operations application requires access to the Key Management Framework script include 'sn_kmf.ScopedRevokeCertificate'
Key Management Framework (KMF)	PRB1762398	The database view 'sn_kmf_crypto_user_policy' fails on Postgres instances
Key Management Framework (KMF)	PRB1610580	Next Experience dark theme issues
Key Management Framework (KMF)	PRB1794818	Vancouver instances with Washington DC data may fail to come online after being upgraded to Xanadu
Key Management Framework (KMF)	PRB1798919	A null pointer exception is observed when the input text for SYMMETRIC_ENCRYPTION contains ':'
Key Management Framework (KMF)	PRB1792500	The u_crypto_specification_list Reference Qualifier Condition isn't being updated upon upgrade
Knowledge Management	PRB1831035	A KB isn't displaying the latest category updates
Knowledge Management	PRB1761530	'Articles updated in the last 30 days' displays an incorrect number of knowledge base articles
Knowledge Management	PRB1810451	The Preview Article with Blocks UI action doesn't work as expected
Knowledge Management	PRB1793096	Agent Assist isn't opening an attachment as expected
Knowledge Management	PRB1796353	The Knowledge Base 'Most recent tasks' has duplicate tasks
Knowledge Management	PRB1815949	Screen readers fail to announce the group label 'Most viewed articles'
Knowledge Management	PRB1815536	There's an incorrect ACL description for activating/deactivating knowledge base categories, and it should include CanContribute and CanRead users
Knowledge Management	PRB1799957	'Add a comment/leave a comment' is displayed on the kb_view page (itil view) when the KB article is in the 'Published' state only
Knowledge Management	PRB1758385	The 'Update Replacement Article References' business rule runs recursive
Knowledge Management	PRB1790956	The replacement article feature isn't working with versioning when a URL contains a sys_id
Knowledge Management	PRB1770500	A knowledge version dropdown isn't visible when an article is in the 'Draft/review' state
Knowledge Management	PRB1791996	Fix for empty attributes in the TinyMCE Version 6 upgrade
Knowledge Management	PRB1768407	The Request Translation UI action can be used multiple times for the same language on any knowledge article that has a version higher than 1
Knowledge Management	PRB1797234	Two sections on a knowledge template are displaying in the same paragraph
Knowledge Management	PRB1786651	The user hasn't updated a Knowledge Base (KB) article, but it shows as 'updated a while ago'
Knowledge Management	PRB1787754	The Ignore collection button on the demand insight dashboard isn't updating records
Knowledge Management	PRB1798961	The 'Demand Insight' dashboard for incidents isn't displaying for Xanadu
Knowledge Management	PRB1802359	The 'Knowledge Management Overview' dashboard is missing
Knowledge Management	PRB1799143	An external user using the supplier portal in a Chrome browser visiting the 'Knowledge' page sees the list of knowledge articles along with a book icon that's alt text is read by a screen reader
Knowledge Management	PRB1820355	A knowledge record isn't found when using a record number in a sysparm_article in an URL and the record is a child table of kb_knowledge
Knowledge Management	PRB1770302	In Customer Service Management Workspace, article translation isn't working
Knowledge Management	PRB1805967	The View as user functionality doesn't display the language picker on the 'Article' form if the manager doesn't have access to the parent article
Knowledge Management	PRB1780330	When deleting a ranting record in kb_feedback, the article still has the ranting value
Knowledge Management Advanced	PRB1746023	There's a navigation issue when using 'Article Template Selector' to create an article on the platform
KPI Details	PRB1824277	There's an error in target configurations on Analytics Hub
Language and Translations	PRB1759629	The Japanese translation for 'In Review' is incorrect
Language and Translations	PRB1745536	The Japanese translation for the Close Task button is incorrect after upgrading Service Operations Workspace ITSM Applications's version to 4.1.0
Language and Translations	PRB1799672	Unable to translate tooltips 'Submit Search' and 'Clear recent search:' in the Typeahead Search widget on the portal
Language and Translations	PRB1767102	There's an incorrect translation for a tab label
Language and Translations	PRB1785458	The German translation isn't as expected for 'users'
Language and Translations	PRB1758530	Field labels aren't as expected for German translations
Language and Translations	PRB1732908	There's a French language translation issue with the word 'Corriger' after upgrading
Language and Translations	PRB1732930	There's French language translation issues with the word 'Terminer' after upgrading
Language and Translations	PRB1730640	The translation of the label 'State' in German is incorrect, displaying 'Bundesland/Kanton'
Language and Translations	PRB1787884	There's a translation error on automatic session expiry in the activated German language package
Language and Translations	PRB1767782	In the Japanese translation of the sys_ui_message table, the 'key: completed' message is translated incorrectly from '完了' to '完了日時'
Language and Translations	PRB1790479	The field label 'To' isn't translated into Japanese on the 'Announcement' table
Language and Translations	PRB1766928	The Japanese translation of 'sys_mod_cont' is incorrect
Language and Translations	PRB1835314	Search isn't working as expected in the sc_cat_item table when a catalog item is created in non-English, and is updated in the English language only in an Oracle DB instance
Language and Translations	PRB1771285	There's an incorrect German translation of 'content' in the sys_ui_message table
Language and Translations	PRB1767922	On the dashboard calendar element, the German translation for 'day' and 'month' aren't given anymore
Language and Translations	PRB1791541	There's an incorrect German translation for 'Last sync with store'
Language and Translations	PRB1791464	There's multiple mistranslations in Environmental, Social, and Governance (ESG) Workspace
Language and Translations	PRB1782092	In the Thai language, there's extra brackets for the Rename button in both the prefix and suffix
Language and Translations	PRB1734668	On a change request form, 'Authorize' has different Japanese translations displayed on Flow formatter and the State field
Language and Translations	PRB1657392	The French translation of 'todos' is incorrect
Language and Translations	PRB1769027	Kyrilian letters in a Swedish translation
Language and Translations	PRB1790665	Date picker variables in portal glitch when making a selection in a French language session when 'Day of week' is set to Monday
Language and Translations	PRB1773807	In Catalog Builder, the choices for the name of the Submit button aren't correctly translated in German
Language and Translations	PRB1772198	A 'YYYY-MM-DD' message is translated incorrectly in French
Language and Translations	PRB1777958	There's a missing Norwegian translation for 'Lists' in Configurable Workspace
Language and Translations	PRB1778076	There's an incorrect translation for the 'next maintenance schedule' key for the French - Canada language
Language and Translations	PRB1738398	Incorrect translation of the UX List Category (sys_ux_list_category) 'Tasks' as 'Problemer' instead of 'Oppgaver' in the Norwegian language
Language and Translations	PRB1790953	There's a discrepancy in translation entries for a sys_user with preferred_language choices for different languages
Language and Translations	PRB1740940	The translation for '{0} y ago' is incorrect in the Norwegian language
LDAP integration	PRB1769261	LDAP errors are reported as 'INFO' in the agent0.log file
Lifecycle Events	PRB1797927	When activity set context records are inaccessible, activity sets with the date type 'trigger' are triggered even when the conditions aren't met
Lifecycle Events	PRB1816966	Script include hr_ActivitySet triggers a slow query
Lifecycle Events	PRB1781489	A reference qualifier on the Catalog item field on the 'Activity' table allows Record Producer to be selected
Lifecycle Events	PRB1797841	Reports can't be shared in the Lifecycle Events Enterprise scope
Lifecycle Events	PRB1828561	The Lifecycle Event testing feature may error when there are a large number of activities or activity sets
Lifecycle Events	PRB1794815	Activity sets error out when the activity field mapping refers to a menu with no value set
List Administration	PRB1817887	The Ctrl + A shortcut doesn't work for selecting choices in a filter for Windows
List Administration	PRB1724625	A hint displays a value of a different line in a Workspace when moving the cursor through the up/down key on the keyboard
List Administration	PRB1787584	The multiple-sorting feature isn't working in a Workspace
List Administration	PRB1809729	When opening the database view record from a list, the view isn't the same as the list
List Administration	PRB1831052	A screen reader fails to announce the loading status and filtered results
List Administration	PRB1790302	The user isn't able to toggle the currency on Workspaces
List Administration	PRB1783350	In Service Operations Workspace, header info isn't announced for the Cell Filter button when navigating in a list
List Administration	PRB1826163	A list declarative action isn't working in the 'New List' page template
List Administration	PRB1790759	For extensible lists, removing a filter on the GroupBy list returns an error
List Administration	PRB1800573	GlideTransaction isn't allowed in scoped applications when trying to access any record in the 'My UX' list (sys_ux_my_list)
List Administration	PRB1817332	Non-admin users are unable to remove tags from the list view for Workspaces
List Administration	PRB1778664	In a Workspace list, an error is thrown even though there's no issue: 'rows removed from this list by security constraints'
List Administration	PRB1818512	The list UI action Remove Tag isn't working
List Administration	PRB1784038	When navigating Dashboard > List > Simple widget, users are unable to add more than 5 columns to the list
List Administration	PRB1821700	On an extensible list, users are unable to create an incident
List Administration	PRB1823795	The Assigned to field incorrectly accepts arbitrary email addresses when list editing in a Workspace
List Administration	PRB1766624	The term '_Copy' that is appended to the end of Workspace lists' titles isn't translated when using 'Save as'
List Administration	PRB1795815	Sum isn't working on the list type reports and isn't aligned properly
List Administration	PRB1776103	Column personalization isn't working
List Administration	PRB1795793	A concatenation issue causes a grammar error in some target languages
List Editor	PRB1708419	Edit of choice list fails at cmdb_ci list on the extended table's field
List Filters	PRB1776207	The translation of sys_filter is stuck in one language
List Search	PRB1763145	Search behavior changed to 'Starts with' in Washington DC when adding columns to a list view in Configurable Workspace
List Views	PRB1799889	Users aren't able to set a view for a 'Quick edit' form
List Views	PRB1805254	A Workspace list displays a truncated date/time value when the month token is 'MMM'
Localization Framework	PRB1792674	The string 'updated_capital' is incorrectly disambiguated
Localization Framework	PRB1833815	The Source Code button in translations doesn't display code and is blank in Xanadu
Major Incident Management	PRB1780126	The read ACL 'incident.actions_taken' is using an itil role instead of fine-grained roles
Major Incident Management	PRB1791586	A blank choice appears when adding a collaborative communication task in the Major Incident Workbench after upgrading the Service Operations Workspace (SOW)
Major Incident Management	PRB1800008	Sn_incident_read + comm_plan_admin / Sn_incident_read+comm_plan_manager aren't able to compose a communication task but are able to initiate a 'Collaborate' task
Major Incident Management	PRB1790971	Resolution code choices aren't in the correct sequence/order
Managed Documents	PRB1774735	Focus isn't working as expected on dialog boxes in managed documents
MetricBase	PRB1728947	Registering a large number of triggers with Clotho causes some triggers to not get registered
Metric Intelligence (Family)	PRB1766872	The exception thrown during TimeSeriesModelLearner Service.runModelComparisonJob() prevents the training results from being saved
MID Server	PRB1763232	'Host core count' MID Server displays the number of processors as opposed to the number of cores
MID Server	PRB1791982	Configure.sh doesn't consider proxy server settings
MID Server	PRB1801758	The JEAUtils MID Server script reports that a certificate is available even if it's not found
MID Server	PRB1790075	MID Server fails to process config_publish, raising a null pointer exception
MID Server	PRB1796306	The Windows Installed Software probe doesn't honor the wmi_timeout when using the WMI protocol
MID Server	PRB1825232	The reload_credentials event triggers a flush and the close of all in use connections in ConnectionCache
MID Server	PRB1813788	MID Servers go down when loading the ecc_agent_property table
MID Server	PRB1793947	SessionLimitHandler leaks 'sessions' after Discovery cancellation
MID Server	PRB1823815	MID Server resource reservation doesn't work for PowerShell
MID Server	PRB1799161	A Windows-hosted MID Server can't discover itself
MID Server	PRB1771741	Discovery of a device via WinRM fails with invalid credentials
Mobile Experience for Field Service Management	PRB1817140	Menu choices are displaying all the values regardless of the logged in user's language in the Mobile app
Mobile Platform	PRB1801412	Using deprecated FCM field time_to_live results in a silent push not being delivered to Android devices
Mobile Platform	PRB1813775	In Mobile Virtual Agent, Chathandshake has an issue with global context data passing
Mobile Platform	PRB1806539	In incremental mode, a situation may arise in which the same incremental generation task for the same screen and the same offline result is executed multiple times, one after another
Mobile Platform	PRB1649489	Selecting Submit navigates to the sys_id in the 'add to drop off list' flow
Mobile Platform	PRB1801996	Input form screens with scripted autofill variables aren't properly supported in the mobile 'offline' mode
Mobile Platform	PRB1819193	'Screen field' isn't displayed in the ServiceNow Mobile Agent due to truncation
Mobile Platform	PRB1767562	The Mobile URL function with record context re-encodes the parameters of URLs
Mobile Platform	PRB1794493	Offline cache attachment docs aren't deleted by the sys_auto_flush job after deleting the respective attachments
Mobile Platform	PRB1787462	Buttons/function instances that use scripted variables causes instance outages when in 'offline' mode
Mobile Platform	PRB1811954	DocumentData aren't saved to the SQLlite database
Mobile Platform	PRB1818461	A list screen with the data item/list configuration with the 'IS' condition on a string field isn't displaying records that match it in when in offline mode
Mobile Platform	PRB1830851	The UI rule action with the operation type 'Set Mandatory' isn't reversible on the Agent App
Multi-factor Authentication (MFA)	PRB1799411	Multi-factor authentication locks out users
Multi-factor Authentication (MFA)	PRB1814364	Multi-factor authentication's flow is broken after cloning from Vancouver to Xanadu
Next Experience Favorites Menu	PRB1789009	Users are unable to drag and drop items in a new custom group of the 'Edit your Favorites' dialog
Next Experience integration with Help	PRB1823980	HTML wraps elements in <div> tags instead of semantic tags, which affects accessibility
Next Experience integration with Help	PRB1789530	Multiple button and link controls lack an accessible label
Next Experience Notifications Menu	PRB1774792	There's a Next Experience notification style issue
Next Experience Notifications Menu	PRB1786375	The Message heading field isn't required in the 'sys_notification_ next_experience_content' form, but the feature breaks without it
Next Experience Unified Navigation	PRB1792732	Next Experience's impersonate is much slower than UI16's impersonate
Next Experience Unified Navigation	PRB1825781	An error isn't identified when a required field is empty in the 'Favorite added' pop-up
Next Experience Unified Navigation	PRB1816636	There's an inaccurate name provided and the state is missing for the Notification button
Next Experience Unified Navigation	PRB1798771	A screen reader announces a lot of information when the domain scope pop-up is opened
Next Experience Unified Navigation	PRB1832975	Pressing the Back button shows two pop-up boxes after upgrading to Xanadu
Next Experience Unified Navigation	PRB1825876	Snc_external users can't pin their navigation menus like 'All', 'Favorites', 'History', or 'Workspaces'
Next Experience Unified Navigation	PRB1768697	Avatar tooltip in Next Experience isn't translated (or translatable)
Next Experience Unified Navigation	PRB1820116	Applications in a configured menu don't display after the user switches domains
Next Experience Unified Navigation	PRB1767291	Dictionary entry override records have text and backgrounds in a white color in the dark theme
Next Experience Unified Navigation	PRB1774879	Next Experience keyboard shortcuts for applying focus aren't working, including 'Global search', 'Main content of a page', and 'Breadcrumb navigation'
Next Experience Unified Navigation	PRB1822620	The system timezone sys_choice value isn't updated from the update set
Next Experience Unified Navigation	PRB1779558	A domain with children whose entire hierarchy is turned off still appears in the domain picker
Next Experience Unified Navigation	PRB1827934	Next Experience App Shell doesn't navigate to an external URL from SN_SEARCH_INPUT _WRAPPER#ITEM_SELECTED
Next Experience User Menu	PRB1798238	The 'Enable Keyboard Shortucts' tooltip contains several accessibility issues for non-sighted/keyboard-only users
Normalization Data Services	PRB1763244	Core_company records are updated without an actual data change in CanonicalUpdater
Notification Preferences	PRB1744300	A notification badge doesn't appear until the tray (sn-contextual-menu) is opened with Next Experience turned off
Notification Preferences	PRB1806559	A complete list of subscription notifications isn't displayed in the drop down list
Notify	PRB1772835	An invalid user isn't highlighted in red on the 'Notify conference call' modal
Notify integration with Twilio Direct	PRB1792157	The TimeOut attribute isn't passed over in a dial action (Forward Call) action to Twilio
Now Experience Framework	PRB1794726	In Service Operations Workspace, the removal of tags from a record isn't working as expected
Now User Experience	PRB1761257	There's a missing translation for the words 'Approve' and 'Reject' on a pop-up message
Now User Experience	PRB1817203	Users are unable to open a module when the sys_app_module .window_name field has a value
On-Call Scheduling	PRB1781438	On-call workflows aren't updating the assigned_to field when an incident escalation is accepted
On-Call Scheduling	PRB1821423	On-call message numbers records are deleted when a group escalates to another group
On-Call Scheduling	PRB1806718	On-call reminders are set up for 4 days lead time, but people are sent reminders both 4 days and 11 days ahead of their on-call assignment
On-Call Scheduling	PRB1808531	If a Twilio call fails during on-call scheduling, errors aren't reported in the work notes
On-Call Scheduling	PRB1788633	Selecting the 'Primary user' icon opens multiple cards in on-call schedules
On-Call Scheduling	PRB1815212	Users get duplicate members in the 'Schedule' report
On-Call Scheduling	PRB1805914	Daily, weekly or biweekly rotation is skipped in November
On-Call Scheduling	PRB1814433	The 'Reminder Report' displays in an incorrect format
On-Call Scheduling	PRB1791835	Escalation step window dimensions aren't displaying correctly
On-Call Scheduling	PRB1807599	On-call escalation acknowledgments are sporadically not recorded
On-Call Scheduling	PRB1822244	OnCallCommonSNC getGroupMemberCount() doesn't scale when cmn_rota_member has large record counts
On-Call Scheduling	PRB1822461	An incorrect member count is displayed for the 'On-Call Scheduling' group
Oracle Reconciliation	PRB1788175	Processor factor mapping is missing the Oracle core factor entry for a CPU name containing 'EPYC'
Oracle Reconciliation	PRB1773579	Oracle recon fails if the normalized version/edition is empty
Oracle Reconciliation	PRB1782004	Oracle DB option's 'Unlicensed options' list view filter is incorrect when accessed from the publisher result
Oracle Reconciliation	PRB1794653	Oracle per processer licenses require a value set to be too large and hit the max integer limit (2,147,483,647 )
Oracle Reconciliation	PRB1790926	Some cmdb_sam_sw_install tables with more than 100 K installed_on devices for the same software product is reconciled unlicensed when there's available rights
Password Reset	PRB1830139	SMS verification isn't working in 'Service Desk Password Reset' and enrollment modules after an Xanadu upgrade
PDF Generation	PRB1811475	When com.snc.pdf.chinese_fonts.enabled is turned off, certain Japanese characters are broken on a PDF export
Performance Analytics	PRB1807990	The itil role isn't available when attempting to share a dashboard to users with itil
Performance Analytics	PRB1817989	The 'Daily Data Collection' job takes longer after upgrading to Xanadu
Performance Analytics	PRB1814716	Calendar reports aren't displaying variables (questions) in Platform Analytics Workspace dashboards
Performance Analytics	PRB1793513	The filter on the 'Word cloud' widget doesn't work when users select a special character
Performance Analytics	PRB1774395	Setting a date period with the start after the end in an indicator breaks the page
Performance Analytics	PRB1784482	Users who have more then 40 characters in their username can't edit a dashboard
Performance Analytics	PRB1826829	A formula on formula indicator displays a breakdown element in a different language (pb) and can't be changed
Performance Analytics	PRB1782062	A bar chart / pie chart created from list view of a table shows the info message 'This report has been migrated to a visualization.'
Performance Analytics	PRB1775894	In HSQL Data Collector, there's an incorrect score value calculation for COUNT DISTINCT on the scripted indicator
Performance Analytics	PRB1781598	Dashboard groups aren't visible to no-role users
Performance Analytics	PRB1813576	There's issues with KPI Details's 'On View > select' query
Performance Analytics	PRB1824024	Platform Analytics's 'Administration' menu is missing when upgraded from Vancouver to Xanadu
Performance Analytics	PRB1769317	The homepage deprecation tool skips pages for conversion
Performance Analytics	PRB1798784	The default month on 'KPI Details' isn't the same on Analytics Hub
Performance Analytics Dashboards	PRB1781569	pa_tabs.name is changed after update set transfers
Performance Analytics Dashboards	PRB1796348	There's an issue with redirecting to home.do in the Core Ul dashboard after enabling the migration of the Core Ul analytics artifacts to Platform Analytics Experience
Performance Analytics Dashboards	PRB1807347	Report widget titles are truncated on smaller widgets in dashboards
Performance Analytics Dashboards	PRB1767652	A reference field from a dashboard doesn't respect the current theme colors
Platform Analytics Dashboard API	PRB1819922	The 'Last visited dashboard' feature isn't working in Platform Analytics
Platform Analytics Dashboard API	PRB1807150	If a dashboard has no creator in the ACLs, there's a null pointer exception
Platform Analytics Dashboard API	PRB1806689	Users are unable to translate a visualization title as a part of localization
Platform Analytics Dashboard API	PRB1779020	Emojis are displayed as encoded text in the Platform Analytics dashboard's title
Platform Analytics Dashboard API	PRB1781006	Dashboards, Data Visualizations, and Scheduled Exports are set to have been created by the user who ran 'Platform Analytics Migration' instead of the original
Platform Analytics Dashboard API	PRB1820860	Chart titles and dates on the Platform Analytics dashboard (migrated dashboards) aren't translated to Brazilian Portuguese
Platform Analytics Dashboard API	PRB1797830	Dashboard visibility filtering isn't working
Platform Analytics Filters	PRB1796809	Platform Analytics (PA) filters don't apply to the compatibility mode PA widgets in migrated dashboards
Platform Analytics Filters	PRB1823136	Reference fields are displayed as choice fields for some filters configurations
Platform Analytics Filters	PRB1716392	Changing the sorting direction reset unapplies the value selection
Platform Analytics Filters	PRB1788647	Users are unable to create a scripted filter in UI Builder
Platform Analytics Filters	PRB1746111	Filter is unable to apply to data visualization amid reducing the system property value 'com.snc.pa.scorecards. max_breakdown_elements'
Platform Analytics Filters	PRB1799486	A filter pop-up window opens when selecting an empty area
Platform Analytics Migration API	PRB1790312	Visualizations don't display visualization types' values (for migrated visualizations) when a report is migrated
Platform Analytics Migration API	PRB1793305	If individual dashboards have been rolled back, migration rollback fails an activation step
Platform Analytics Migration API	PRB1788955	The Core UI dashboard list Delete migrated Experience Dashboard action isn't working as expected
Platform Analytics Migration API	PRB1792035	Scheduled export migration for Excel files instead becomes a PDF in the output
Platform Analytics Migration API	PRB1794750	The legacy component 'Edit' is disabled for some widgets
Platform Analytics Migration API	PRB1802121	com.Glide.par.coreui .migration.enabled doesn't block migration activation
Platform Analytics Migration API	PRB1820684	Some legacy dashboard widgets don't render
Platform Analytics Migration API	PRB1797230	There's an incorrect color configuration migration for a pivot chart
Platform Licensing	PRB1772092	Move updateTableLicensingConfig outside the 'Upgrade' thread
Platform Runtime	PRB1799122	There's false-positive notifications about memory pressure after switching to ParallelGC
Platform Runtime	PRB1723055	add-user.sh fails with a java.lang.ClassCastException error in some self-hosted environments in Vancouver
Playbook Experience Core	PRB1815880	The 'UI Message' table should be populated during the activation of a playbook
Playbook Experience Core	PRB1800290	The Playbook UI action throws the error 'Process Definition is missing or inactive' when creating the playbook under the custom application's global scope
Playbooks (Family Channel)	PRB1790392	Inactive fields still display in dotwalk data
Playbooks (Family Channel)	PRB1801892	The modify condition list is empty in Playbooks
Playbooks (Family Channel)	PRB1817167	The max length of field form fields (table : sys_pd_activity_type_prop) on an activity definition is set to 255, which doesn't match the matching subflow's length of 2000
Playbooks (Family Channel)	PRB1811034	Decision branches aren't evaluated if activities use 'Start with delay' with an explicit duration of over 10 seconds
Playbooks (Family Channel)	PRB1781302	Processes created in Paris and opened post-Paris have a lane order set to -1
Playbooks (Family Channel)	PRB1834463	Process Automation Designer isn't able to pass a previous activity state as a subflow input
Predictive Intelligence	PRB1806671	The cluster detail purge logic is deleting less records set by the MAX_ML_CLUSTER_ DETAIL_PURGE_COUNT
Predictive Intelligence	PRB1821890	The 'Cluster Concept' text isn't aligned/missing inside the 'Cluster Concept' tile
Predictive Intelligence for Knowledge Management	PRB1783818	The 'Related Article' widget isn't displaying knowledge articles from the 'Knowledge Similar Articles' solution
Predictive Intelligence Workbench	PRB1648059	There is a time out due to a high volume of data
Proactive Analytics	PRB1800161	Signal insights aren't generated for large data sets
Problem Management	PRB1821400	Unable to turn off an interceptor when creating a problem task from the 'problem record' related list
Problem Management	PRB1777062	There's a duplicate link to problem actions
Process Mining	PRB1799323	There's a time out during a filter set data upload to a trainer
Process Mining	PRB1829338	Full mining isn't triggered from platform when localization is enabled
Process Mining	PRB1782656	The saved filter that sets the containing 'findingId' causes mining to fail
Procurement	PRB1774520	Received items's 'Select All/Unselect All' isn't working
Procurement	PRB1808248	A purchase order can't handle an empty value with a currency code
Procurement	PRB1812830	'PO receive' displays in-transit assets that are already received
Project Management	PRB1819562	There's a dark mode list issue on 'First' and 'New Project Status Report'
Project Management	PRB1789953	After configuring 'Planning Console Column Advanced' for two custom fields, both fields on the Investment Portal are displaying the fiscal year data instead of the cost budget values
Project Management	PRB1786638	The pm_project_task (planned_task) end date calculation when changing the duration is incorrect in any other system time zone besides GMT
Project Management	PRB1813072	If users try to create a cost plan while in the expense line, they are given an 'Invalid Update' error
Project Management	PRB1783283	Highest order implementation overwrites the lower of the taskFormatter method when there are multiple implementations of the extension point MSProjectImportTaskFormatter
Project Management	PRB1790355	An investment portal 'view project' link results in a blank page
Project Management	PRB1791942	In Project Management resource planning, domain separation isn't working as expected
Project Management	PRB1786998	Remove sn_spm_financial_user to project_manager and demand_manager
Project Management	PRB1781954	The UI policy 'Mark Capex/Opex Cost Read Only if Stories are Linked' throws error on the Service Portal
Project Management	PRB1711919	Values under 1000 don't copy into the 'Benefit Plan' grid in the Planning Console
Project Management	PRB1804384	There's an issue with the Business Unit field and the Department field in a 'Demand' record
Project Management	PRB1798787	Copying a project task using the Copy Partial Project UI action displays an incorrectly calculated Duration field on the copied project task​
Project Management	PRB1770899	The Expense Type field isn't carried over when converting 'Demand' to 'Project'
Project Management	PRB1787721	Missing file extension (.xls) when a project name contains (.)
Project Management	PRB1773177	The Actual benefits in project currency field isn't using the project currency after creation from 'Demand'
Project Management	PRB1825183	Incorrect currency conversion when rolling-up costs
Project Management	PRB1797917	The user is unable to create a project template via the 'Save as New Template' related link with the project_manager role
Project Management	PRB1812212	The Percentage completed field doesn't load when exporting projects to MS project
Project Management	PRB1768726	The classic 'Project Financials' page doesn't use the project currency symbol on some widgets
Project Portfolio Management	PRB1801674	In the program workbench, 'zoom level' > 'auto fit' doesn't work until a column is resized
Project Portfolio Management	PRB1775917	'Print a planning console' in the first level is broken
Project Portfolio Management	PRB1795829	GlideScriptedExtension DemandConversionFieldMap isn't working
Related Lists	PRB1773093	Cannot add multiple records in the slush bucket when 'Enable accessibility in classic' is turned on
Remote Process Synchronization (Family Release)	PRB1682672	Users report bugs in the Remote Process Synchronization official documentation
Remote Tables	PRB1772531	An aggregate query with a condition doesn't work for a remote table with enhanced capacity enabled
Remote Tables	PRB1768173	Runaway regex match kill operations take a long time
Report Designer	PRB1792138	There's an incorrect role provided for 'Day', 'Week', 'Month', and 'Year' controls
Report Designer	PRB1819673	Viewing reports as a non-admin can create unnecessary syslog entries
Reporting	PRB948578	When using reporting, it uses GMT instead of the local time zone when accessing the 'Calendar' report functionality and viewing it in the 'Day' view
Reporting	PRB1745543	An interactive report displays extra records in the report drill-down
Reporting	PRB1770032	Clicking the Score of a single score report created with a parameterised script include with an encoded query breaks due to the trimming of encoded characters in the URL
Reporting	PRB1761750	When a bar report is grouped by a dot walk column, it correctly displays results, but selecting the resulting bar doesn't list any records when the language is Brazilian Portuguese
Reporting	PRB1782603	Events ending at the time 23:59:59 appear as 'All day' events in calendar reports
Reporting	PRB1751862	A PDF export of a report that is grouped by and filtered by tags is displaying all of the selected table records, which have tags
Reporting	PRB1732890	A single color definition of a UI14 green isn't green but orange
Reporting	PRB1769845	Email report generates two attachments, one attachment with the data and other with an error
Report Visualization	PRB1792399	A selected tab should be distinguishable from a non-selected tab
Report Visualization	PRB1795711	The pop-up in the 'Report' widget isn't displaying when a mouse is hovering over an item for the 'Calendar' report type in Service Portal
Report Visualization	PRB1790952	Percentages in pie charts aren't perceptible to screen reader users
Request Management	PRB1763436	Base instance notification, 'Request Item commented (all assignees)', has both events 'parm 1' and 'parm 2' unchecked
Request Management	PRB1784462	For a RITM record, if a workflow context is already attached, and the catalog item is updated with Flow Designer, the flow context replaces the workflow context
Request Management	PRB1782693	The 'Request Survey' notification isn't working
Request Management	PRB1782333	The transaction can time out when approving an item with many approvers
Resource Management	PRB1797783	Resource plan logs display 'Resource plan is allocated for NaN hours after confirming/allocating the hours after enabling the property 'com.snc.resource_ management.allocate _more_than_24hours _per_day'
Resource Management	PRB1778886	A cost plan is zeroed out when a resource plan is allocated from the Allocation Workbench
Resource Management	PRB1820666	Resource reports are broken after an Xanadu upgrade when the Glide.sys.date_format is dd-MM-yyyy
Resource Management	PRB1788697	The 'Rate_model' column doesn't filter records based on the reference qualifier
Resource Management	PRB1822356	A 'Resource Assignment' related list isn't visible post-migration of 'Resource Plans on Demand'
Resource Management	PRB1798520	There's inconsistent behavior on custom currencies for a certain field in 'Resource Plan [actual_cost_project_currency]'
Resource Management	PRB1816860	Users are unable to update resource assignments created with 'Effort 0' from resource plans migration
Resource Management	PRB1791568	There's a resource aggregate monthly issue when a story is reassigned from a project to a different project
REST API Framework	PRB1768591	The 'API Monthly Requestor Stats' job doesn't aggregate all records when there's more than 100 K
Restricted Caller Access (RCA)	PRB1751767	The 'Prevent invalid source & target on RCA' business rule can create numerous amounts of duplicates that must be cleaned up
Restricted Caller Access (RCA)	PRB1768689	RCAPs aren't invalidated after an update set is deployed with an updated source record
Roles	PRB1798228	Inconsistencies with role inheritance leads to orphaned records
Rollback Contexts	PRB1706257	A rollback with a large number of records triggers a large delete query, causing replication lag
Rollback Contexts	PRB1844400	The 'Clean Expired Rollback Contexts' job causes memory issues and node restarts
SaaS integration with Office 365 (Glide)	PRB1784710	Potential savings calculation at the LMR level for bulk reclamation candidates
Scaled Agile Framework (SAFe)	PRB1833357	Sprints aren't created via ServicenNow ADO integration
Schedule Calendar	PRB1794379	The Next UI Schedule Calendar doesn't save updates to the 'Repeat Until' date in the schedule entry
Schedule Calendar	PRB1802373	The Next UI Calendar doesn't allow for creating/editing schedule entries for custom roles
Scheduled Jobs	PRB1782901	A high number of values in the 'Job classification' column can prevent scheduled jobs from being processed due to a StackOverflowError in a SchedulerThread
Scheduled Jobs	PRB1771051	Jobs are executing twice during a rescheduler restart
Scheduled Jobs	PRB1746752	Removing a member from a group adds several more users
Scheduled Jobs	PRB1792821	Concurrent updates on sys_trigger causes intermittent HLL spikes on instances with large node counts
Schedule Optimization	PRB1825269	The 'Optimization Solution Processor' business rule trigger is to be changed
Schedule Optimization	PRB1823732	A personal event start date is later than the end date, causing SO to fail
Schedules	PRB1783342	Schedule entries aren't functioning correctly for the 'Last Weekday of the Month' setting
Script Debugger API	PRB1764788	There's a documentation error about the 'Session Log' tab being unavailable for users with the 'script_debugger' role
Scripted Web Services	PRB1749935	An extra response / request in Scripted Web Service results in 'Cannot map object' and potential StackOverflowError
Script Includes	PRB1785008	Many RCAS are invalidated after upgrading to Xanadu due to a fix script issue
Search Administration	PRB1731361	Global text search is broken in BuildTools1 for UI16
Search Administration	PRB1789281	There's cache issues across domains when performing a global search
Search Administration	PRB1776348	The AI Search results page doesn't display translated values
Search Suggestions	PRB1768021	Unable to relink an auto-complete suggestion type to an AI Search application
Secrets Management Core	PRB1793938	ECC Queue records aren't populated to re-encrypt the secrets
Secrets Management Core	PRB1756628	Hide the 'include all' checkbox from the UI from an Identity Group member
Seismic Framework	PRB1809377	A console error is caused by an invalid service worker registration
Seismic Framework	PRB1783295	There is an empty Service Operations Workspace incident form after upgrading from Vancouver to Washington DC
Seismic Framework	PRB1792811	Service workers don't cache non-200 Glide requests
Seismic Framework	PRB1807578	A race condition comes out of multiple single sign-ons
Server-side scripts	PRB1793296	When a script include cache is rebuilding, there's log messages: 'Error accessing descriptor for metaObject: package_private script include function'
Server-side scripts	PRB1821549	'Undefined' isn't supported when using ScriptRuntime .evalSpecial
Server-side scripts	PRB1773223	Regex timeout doesn't work correctly
Server-side scripts	PRB1783318	The sandbox_callable field doesn't work for scoped applications
Server-side scripts	PRB1783385	Add rights for java.lang.NullPointerException .getMessage
Server-side scripts	PRB1808973	Turning on ECMAScript 2021 (ES12) mode isn't toggled in certain scenarios
Server-side scripts	PRB1777353	There's an issue compiling a script using a map iterator in a 'for' loop
Server-side scripts	PRB1790567	Enabling ModuleSupport breaks on scopes with compiled scripts
Server-side scripts	PRB1818172	Records are unloading sys_es_latest_script records even when the toggle is turned off
Server-side scripts	PRB1782856	A business rule executes in the 'module' scope
Server-side scripts	PRB1767574	Unable to use the require function in an ESLatest script include if invoked cross-scope from an ES5 scope
Service Catalog	PRB1809275	An SVG-type picture doesn't appear for a catalog item on the platform
Service Catalog	PRB1781043	The selection state of 'Submitted requests' and 'Drafts' tab items present on the 'My Requests' screen isn't announced by a screen reader
Service Catalog	PRB1771270	Issue with a job that runs forever
Service Catalog	PRB1790528	Images that are added to Service Catalog order guides appear stretched out in Washington DC
Service Catalog	PRB1785302	Catalog client scripts don't work properly for Multi-Turn Catalog Ordering experience when all the records are scoped
Service Catalog	PRB1769527	The 'Item diagnostics' job runs slow because it loads all choice options to count them
Service Catalog	PRB1825185	The 'Taxonomy Topic' value isn't updating on the catalog item form when updating the value by using the Edit in catalog builder UI action on the catalog form
Service Catalog	PRB1823783	The 'Help' icon isn't at the end of the question text when rendering a catalog item on Mobile Employee Service portal (MESP) or Service Portal
Service Catalog	PRB1751291	A choice value from the 'com.Glideapp.servicecatalog .order_guide_sequencing' plugin isn't transformed when the French translation plugin is used
Service Catalog	PRB1814987	Mobile Employee Service portal (MESP) web view issues on the Now Mobile application if there are many reference and select box variables on the form
Service Catalog	PRB1793500	The scroll bar is moved downwards on the SWP portal in Service Operations Workspace when there are more catalog categories, making the search bar invisible
Service Catalog	PRB1818368	The condition (reference variable) in different variable sets isn't evaluated without an itil role
Service Catalog	PRB1814311	It's not possible to insert data in database views, but users are able to create a record producer for database views
Service Catalog	PRB1788268	Dot-walking to the second level with g_form in the Catalog Client script makes the catalog non-conversational
Service Catalog	PRB1777834	The field message of the catalog UI policy actions aren't translated to a non-English language in Service Portal
Service Catalog	PRB1815638	Activate and Deactivate buttons on the sc_cat_item table create an empty record
Service Catalog	PRB1799840	The 'Migrate clear value actions' script action to update the UI policy actions resulted in the catalog item version being increased during the upgrade
Service Catalog	PRB1811236	A newly created catalog item using the wizard is available to edit in existing templates without edit access defined on the catalog item creation, so making any modification to the template locks the field after publishing again
Service Catalog	PRB1794884	The Back button in a category item or order guide view on platform redirects to 'Page not found'
Service Catalog	PRB1779033	g_form.setValue() isn't working in the platform for multi-row variable sets (MRVS), when used in a ClientScript
Service Catalog API	PRB1782677	UI policies using the 'OR' clause don't work as expected in Now Assist in Virtual Agent
Service Catalog Builder	PRB1813682	The catalog item for non-English users is taking up the details from English users when publishing/submitting the item
Service Catalog Builder	PRB1793265	The 'catalog_builder_ editor_blank_template' role, which is used to create a catalog item directly, should be removed
Service Catalog Builder	PRB1756914	Modifying the catalog item task step through builder isn't working as expected
Service Catalog Builder	PRB1751174	Unable to remove the dynamic behavior filter condition in Catalog Builder
Service Catalog Builder	PRB1771626	A Catalog Builder item isn't publishing when two containers are split with the same name is added to the catalog item, with one inside the variable set and one as a normal variable
Service Catalog Builder	PRB1801524	The Create a catalog item template button in Catalog Builder is enabled even if the user doesn't have the required roles to create/edit a catalog template
Service Catalog Components	PRB1793214	After changing the instance date format, an 'Invalid date' error message displays in a multi-row variable set preview window in a Workspace
Service Catalog Portal Widgets	PRB1791330	ServiceNow components fail an accessibility test, selecting the 'Escape' key should allow the modal to close
Service Catalog Portal Widgets	PRB1786383	The 'Recent & Popular Item' widget rolls over data on a quarterly basis and creates a negative user experience
Service Catalog Portal Widgets	PRB1775964	A variable name displays in the error message rather than the question when users select Save as draft
Service Catalog Portal Widgets	PRB1815205	In Service Operations Workspace, the 'Popular items' section in an interaction record displays 7 items instead of 6
Service Catalog Portal Widgets	PRB1747935	'Add to Wishlist' isn't working on Service Portal when a category is missing
Service Catalog Portal Widgets	PRB1788024	A catalog item outline/grid overlaps in the 'Recent & popular items' widget in Employee Center
Service Catalog Portal Widgets	PRB1810653	There's an issue with saving drafts when the Requested for field is empty
Service Catalog Variables	PRB1814252	The sys_name of the UI policy action record isn't updated when the MRVS internal name is updated, and the UI policy doesn't work as expected when it is transferred by update set
Service Level Management	PRB1793364	Content in the 'Stage Details' section isn't marked up as a list
Service Level Management	PRB1830032	SLA processing generates multiple warnings 'WARNING *** WARNING *** Invalid query string received:xxxx: null'
Service Level Management	PRB1790083	Some field values are wrong when using the CheckpointWalker random access walkTo(checkpoint)
Service Level Management	PRB1802370	'Start', 'Pause' and 'Stop' conditions are removed from the SLA definition when the Repair SLA's UI action (related link) is selected on the case record
Service Management Virtual Agent Topic Blocks	PRB1779505	The 'Knowledge and pinned' searcher doesn't work when used in a Workspace
Service Mapping	PRB1780124	There's problems with tag-based Service Mapping in domain separated environments
Service Mapping	PRB1824257	ProcessToProcess LBAFPProviderEnhanced fails with cmdb_tcp records containing source_process=null
Service Mapping	PRB1764304	Clone tables and all tables with the prefix 'automation_error', including meta-data tables, should be able to be excluded
Service Mapping	PRB1746027	The ServiceDiscoveryProbe iterates through all the Windows CyberArk credentials, resulting in temporary system access locks
Service Mapping	PRB1791752	Put a hard limit on properties that can be destructive
Service Mapping	PRB1803746	The file name in the 'sm_flapper_exclusion' table can be truncated because the max length of the field name is 40, but the column name max length is 80
Service Mapping	PRB1807935	The 'Service Model Auto Remediation' job isn't removing the records from a model that were removed from CMDB
Service Mapping	PRB1795155	The replication lag protection in recomputation doesn't support standby lag
Service Mapping	PRB1794723	'Refresh processes and connections' marks all cmdb_running_process as absent true
Service Mapping	PRB1785551	In the Map UI, the action Open in Dependency Views should be removed from the 'CI' group
ServiceNow Security Center (Family Release)	PRB1812452	The due date for critical update records 'End of Support: GlideEncrypter API' and 'Enable 3DES deprecation for Password2 Fields' should be updated
Service Portal	PRB1837541	Massive logs are generated with a 'com.Glide.script. RhinoEcmaError: 'RP' isn't defined' warning
Service Portal	PRB1782259	The Delete button in a 'My Requests' draft item doesn't have a name
Service Portal	PRB1784705	The 'Skip to chat' link fails to land focus on the Virtual Agent chat button
Service Portal	PRB1834496	Users can't input a value into a widget
Service Portal	PRB1799575	In some cases, filter labels change to a value in Service Portal
Service Portal	PRB1794691	The 'Business Services Status' widget displays different dates for Japanese and English modes
Service Portal	PRB1801407	The 'Standard Ticket Conversations' widget creates duplicate comments when dragging and dropping an image
Service Portal	PRB1787466	Screen reader reads multi-line in the attachments modal, even though there is no multi-line input field
Service Portal	PRB1823261	JAWS fails to announce list items as links in the header navigation menus
Service Portal	PRB1801362	In the 'Ask HR' portal, the 'Choose a file' feature appears to be a link but focus doesn't move there
Service Portal	PRB1810935	The 'Remove draft item' tooltip isn't removed automatically after deleting the draft item
Service Portal	PRB1774213	The Preview button in the list field has the text 'New preview button has been generated before the current element to preview', and isn't translated properly when the language is changed to non-English
Service Portal	PRB1728528	In many locations, there is no pointer cancellation allowed for Clear field buttons
Service Portal	PRB1771140	Mandatory attachment isn't working as expected in Service Portal when attachments aren't saved in a draft or a wishlist
Service Portal	PRB1785993	On Service Portal in a knowledge article page, upon deletion of a comment, the black 'Delete' pop-up box remains visible until selected
Service Portal	PRB1768976	The date picker retains old values for buttons that don't trigger the update of the date/time when read by screen readers
Service Portal	PRB1735808	The 'Glyph alt text' in an announcement isn't read by JAWS and NVDA screen readers
Service Portal	PRB1749601	Elements in esc_knowledge_home page don't have an aria parent
Service Portal	PRB1789288	Using the date format E yyyy-MM-dd throws an error in Portal
Service Portal	PRB1720732	The Long in <identity_provider> button on the login_page isn't visible when the page is accessed from mobile browser
Service Portal	PRB1634201	Color alone is used to indicate the state of toggle switches, which is an accessibility issue
Service Portal	PRB1789181	Past the second row of nested rows aren't cloned when selecting the 'Clone' page
Service Portal	PRB1828005	The 'Simple List' widget's footer breaks when using a non-English translation
Service Portal	PRB1813731	When an onChange client script modifies a value and copies it to an integer field, the value doesn't isn't saved when saving from a portal
Service Portal	PRB1376471	sp-editable-field directive doesn't support HTML field types
Service Portal	PRB1800664	Extra character in Service Portal widget HTML causes blank Automated Test Framework (ATF) screenshots
Service Portal	PRB1778588	Attachments can't be downloaded when accessed from the 'lf' page in a portal
Service Portal	PRB1799699	The selected options for 'select box type' variables are reset in the portal
Service Portal	PRB1756221	The new portal and theme aren't honored by the widget CSS dependency
Service Portal	PRB1770309	A screen reader reads incorrect variable names for the date-picker variable
Service Portal	PRB1791816	A pop-up message is concatenated, causing readability issues in languages such as Japanese
Service Portal	PRB1817086	Required information field pop-ups aren't WCAG 2.2 complaint under section 1.4.13
Service Portal	PRB1716137	When the name of a user has a comma, Survey Designer doesn't display the name of the user correctly
Service Portal Announcements	PRB1808665	Keyboard focus lands on the static text of the announcements banner
Service Portal Core Widgets	PRB1807235	There's accessibility issues for the keyboard and voice over in the 'Hiring' tab
Service Portal Core Widgets	PRB1822245	If an outage doesn't have end date, it isn't displayed on the Service Status widget
Service Portal Core Widgets	PRB1798111	Users are unable to copy and paste text and images from an external source in Service Portal - Standard Ticket
Service Portal Core Widgets	PRB1808916	The checkbox variable in a catalog item can't print correctly
Service Portal Core Widgets	PRB1802357	The 'Preview' form announces the button word twice
Service Portfolio Management	PRB1788988	Support user_id parameter in checkAllowedExplicit() and checkDeniedExplicit() of ICatalogSecurityMask
Service Portfolio Management	PRB1807004	Unrelated improvement initiatives associated with application services
Service Portfolio Management	PRB1791670	The 'Edit Weights' related link isn't working in a 'Service' form
Service Portfolio Management	PRB1823722	Users that are subscribers to an offering are returned in a query when they are active = false
Service Portfolio Management	PRB1797800	Existing services won't publish when both service and offering(s) change to the status 'Operational'
Session Management	PRB1774686	Potential uncaught exception when the session is invalidated and getAttributes is accessed
Session Management	PRB1817651	User.getUser causes deadlock while the session lock is taken out
Session Window Timeout	PRB1778553	Selecting the cross icon in the 'Session expired' pop-up doesn't log out the user and remains on the same page, and the 'invalidated' column in sys_user_session isn't updated instantly
Sidebar (Family Release)	PRB1821306	The Discuss button is missing on a domain-separated instance
Sidebar (Family Release)	PRB1799644	Subject data populates slowly for an incident after launching the start side bar chat modal in Service Operations Workspace
Sign Your Own Certificate (SYOC)	PRB1747791	Platform resolution ambiguity in namespace and scope
Software Asset Core Company	PRB1689224	Evaluate the unique index on the core company
Software Asset Data Import	PRB1725404	'SAMPremiumUtils.getInstalledOnRelationship' is called out of scope
Software Asset Data Import	PRB1578765	Additional warning and error messages in the system log while the entitlements import is stuck in the 'Processing' state
Software Asset Management	PRB1628611	The samp_entitlement_import table doesn't have 'audit = true' out of the box, so it is unable to track worknote updates
Software Asset Management	PRB1802887	The 'Software product lifecycles for all versions' link doesn't work as expected on the software model table
Software Asset Management	PRB1819212	There's a localization issue in 'Potential savings' on single currency instances
Software Asset Management	PRB1627323	The 'Entitlements' related list isn't filtering by group, subgroup, or 'in use' entitlements
Software Asset Management	PRB1823587	Optimization doesn't work as expected when the named user type is empty
Software Asset Management	PRB1818910	Software Asset Management job scripts populate a status value that doesn't match with the definition on the sys_choice table
Software Asset Management	PRB1773201	Subscription inference should only infer direct components of Office 365 to Microsoft 365
Software Asset Management	PRB1779646	Subscription installs have preference rank of 999 and cause performance issues
Software Asset Management	PRB1728221	Selecting 'Number of reclamations' doesn't open the correct drill down
Software Asset Management	PRB1822003	The 'Bookkeeping for dedup on delete' business rule doesn't handle installs with different versions or editions
Software Asset Management Licensing and Compliance	PRB1807335	Daily subscription counts intermittently get zero counts
Software Asset Management Plugin Framework	PRB1785996	Custom product references aren't cleaned when a product is deleted
Software Asset Management Publisher Pack for SAP	PRB1788912	A Software Asset Management SAP import job fails due to a 'NULL' character
Software Asset Management Workspace	PRB1774425	There's issues with currency conversion in Platform Analytics and the Publisher 'Results' page
Software Asset Management Workspace	PRB1781351	The 'End of life products' widget on the SAM landing page isn't working
Software Asset Management Workspace	PRB1679155	Software Asset Management (SAM) Health check widgets and drill downs display duplicate records if a check failed in a previous scan
Software Asset Normalization	PRB1728928	Users aren't informed of scenarios when suggested normalized values are the same as normalized values
Software Asset Normalization	PRB1808233	The 'SAM - Normalize Discovery models using content library rules' scheduled job isn't robust because a single corrupted samp_package_map record can make the job fail
Software Asset Reclamation	PRB1815883	Localization issue in potential savings, true-up cost, over-licensed amount, and total spend calculation
Software Asset Reclamation	PRB1778060	SAMPReclamationUtil code change from Vancouver misses out corner cases and causes a job to fail
Software Asset Reclamation	PRB1786501	Blacklisted reclamation candidates are created and closed without reclaiming install
Software Asset Reclamation	PRB1814389	Scheduled imports and data sources for 'SG-SCCM Software Last Used' and 'SG-SCCM SAMP Usage' aren't deleting old records in the table samp_sw_usage
Software Asset Reconciliation	PRB1780888	Potential savings don't appear in LWB for hybrid software
Software Asset Reconciliation	PRB1794331	Performance issue in clearing LMRs for entitlements
Software Asset Reconciliation	PRB1779794	License pools consumption breakdown is incorrect for Per User and Per Device metrics
Software Asset Reconciliation	PRB1792145	The 'reset dedupe' business rule on the DM table should only trigger if the norm field changes
Software Asset Reconciliation	PRB1808379	Downstream tables aren't updated if exception rules are marked as inactive by content
Software Asset Reconciliation	PRB1791385	ignoreNonBYOLInstalls should not insert a reason for 'Missing Cloud License Type'
Software Asset Reconciliation	PRB1775411	SA entitlements should not be considered as suite candidates
Software Asset Reconciliation	PRB1776017	The same installs are listed under 'unlicensed installs' and 'installs requiring action'
Software Lifecycles	PRB1756991	A lifecycle report should be able to handle empty lifecycle dates
Source Control Engine	PRB1790669	Continuous Integration and Continuous Delivery (CICD) app customization doesn't fail for apps linked to source control and erroneously reports success
Source Control Engine	PRB1774720	An absent bootstrap XML in the source control diff should not drop the column when the bootstrap XML exists in the base application
Source Control Engine	PRB1829444	sys_ui_message additional coalesce value can break an app customization install
Source Control Engine	PRB1771610	sys_claim list breaks due to an invalid entry in the time claimed(claim_timestamp) field
Survey Management	PRB1797560	An error message appears when the date type field isn't updated when retaking a survey
Survey Management	PRB1788346	The View user's response UI action doesn't show all dependent responses
Survey Management	PRB1779860	When trying to access the 'Getting Started' module for a survey from the instance, users are redirected to the documentation site but a 'Not found' message is shown
Survey Management	PRB1782966	Text mentioned in the Description field doesn't appear while hovering over the field in Assessment Metric
Survey Management	PRB1781447	Survey questions using the out-of-box NPS template splits the label incorrectly
Syntax Editor	PRB1790034	Syntax editor macros don't work reliably
Syntax Editor API	PRB1792891	The Completion API has a longer response time due to the inclusion of shadow tables
Syntax Editor API	PRB1789193	Missing type definition for the GlideSysAttachment class
System Archiving	PRB1742225	The archiver is archiving fewer records per archive run if the restored records are equal to or greater than 'Glide.db.archive .max.rule.records'
System Archiving	PRB1789660	Restoring records with multiple related rules for the same table throws a NullPointerException if at least one rule points to an empty field
System Events	PRB1818627	The 'Slow Delete DML's from text index events process' job is contributing towards a replication lag on the standby db
System Events	PRB1762956	The name for the 'Processed' column in the event log table documentation is misleading
System Events	PRB1792583	Flow Engine is unable to move a sysevent in the ready.node state back to ready when the sysevent table rotation record is deleted
System Events	PRB1725049	NowMQ v1 size estimator improvements
System Export Sets	PRB1623235	Messaging on the PDF export screen to reflect what is shown on the list view of the widget instance
System Export Sets	PRB1792544	If Log Export Service (LES) is enabled and the LES source is configured with syslog in a global scope filter, there's a null pointer exception when using gs.log after a Washington DC upgrade
System Import Sets	PRB1639586	All import sets are deleted when concurrent data source calls are executed
System Import Sets	PRB1808239	JDBC connection for authentication= ActiveDirectoryPassword isn't working properly
System Import Sets	PRB1736448	The following error is logged even though the import set is processed and the record is inserted successfully: 'Unable to format undefined using format string yyyy-MM-dd for field <column_name>'
System Import Sets	PRB1792166	Xlsx files with a namespace prefix don't load
System Import Sets	PRB1757948	Transform mapping can't target reference fields with translated values, and only works in English
System Scheduler	PRB1788785	Instruments in AssignerOTelObserver constructor are re-registered when SchedulerThread restarts
System Update Sets	PRB1808271	When an update set that deletes an extended child table is retrieved, it is rewritten to delete the related list of the extended parent table
System Update Sets	PRB1794841	Sys_update_set_log doesn't reflect errors found while committing an update set
System Update Sets	PRB1809728	Deleting a user preference record for a system-wide value isn't stored in an update set
Table Administration and Data Management	PRB1769433	A reference field in a 'Database' view isn't a selectable link
Table Administration and Data Management	PRB1735482	Packages.com.glide .db.ddl.Table Hybridizer.hybridize aborts on false-positive checks for fields already glommed to mediumtext fields where the max_length will not reflect the true max length of a mediumtext field
Table Administration and Data Management	PRB1828517	There's an SQL error when inserting invalid or var__ tables as a dependent field for document it
Table Administration and Data Management	PRB1769979	Database view doesn't display the list field type choices correctly
Table Administration and Data Management	PRB1800174	Missing collection record in sys_dictionary for the open_nlu_predict_intent_feedback table
Table API	PRB1727095	GlideElementResolver sets invalid record values for non-existent references and choices
Table Cleaner	PRB1783267	There's uncontrolled growth of table sys_cluster_message
Table Cleaner	PRB1792483	Non-nibble table cleaners are cleaning data even when the child match field passes
Tables and Columns Data Dictionary	PRB1754043	sys_update_name is null for a label with sys_* column
Template Management for Field Service	PRB1802776	The 'Copy Work Order' task template doesn't work in the work order task template jelly page
Territory Planning	PRB1777951	Unassigning a task on Dispatcher Workspace sets the assigned group to an empty string literal
Territory Planning	PRB1793222	The agent or group doesn't satisfy the task qualification criteria
Test Management 2.0	PRB1831655	The 'Pass' checkmark (green) fails the minimum contrast ratio requirements
Test Management 2.0	PRB1800579	Test execution suites don't appear in test phases in projects
Test Management 2.0	PRB1806757	The 'Block' icon blinks when hovered over on a test execution in Test Management 2.0
Test Management 2.0	PRB1794880	Deleting a record from sn_test_management _test_plan (installed with Test Management 2.0) creates two sys_audit_delete records
Test Management 2.0	PRB1798817	Line-breaks (paragraph / carriage returns) in steps aren't honored
Third-party Software	PRB1792933	Washington DC column tags have bullet points, whereas Vancouver column tags don't
Time Card Management	PRB1823458	A 'Your time Card has been modified with your time worked' message displays despite there not being an update in the respective time card
Time Card Management	PRB1809013	The widget 'timesheet-week-breakdown' doesn't display hours on the Time Sheet portal
Time Card Management	PRB1817054	Users can't recall time card/sheet when only Time Card Management is installed
Transaction Logs	PRB1738233	In a localhost log, transaction timing appears incorrectly
Transaction Management	PRB1780795	Null pointer exception when attempting to retrieve and use a GlideSession object in TransactionVTable.getSessionUser
UI Actions	PRB1816586	The Show dictionary record UI action no longer opens a collection record
UI Actions	PRB1826799	setRedirectURL() doesn't work in Xanadu
UI Actions	PRB1787504	The Submit/Save button takes two clicks to create the record on the Document References [ds_document_references] table
UI Actions	PRB1821330	In the Knowledge V3 kb_view, the Was it helpful => yes button has no border in Washington and Xanadu
UI Actions	PRB1828008	MFA-configured with single sign-on (SSO) users are incorrectly redirected to a page that can't be found
UI Builder (Family Channel)	PRB1791858	An alert error isn't translating to German
UI Builder (Family Channel)	PRB1797756	The Save and Close UI action switches tabs instead of closing them
UI Builder (Family Channel)	PRB1828407	Users are unable to add new data visualizations and set the data sources in Agent Workspace when opened in UI Builder
UI Field Administration	PRB1809507	The sys_user table on classic view (UI16) doesn't retain the phone number format when it is updated from the Workspace like Service Operations Workspace (SOW)
UI Field Administration	PRB1799389	Display issue for a File Attachment type field in forms
UI Field Administration	PRB1795149	Filtering on a dot-walked field incorrectly queries and results in no records being fetched
UI Field Administration	PRB1802778	When a dot-walked field that depends on another dot-walked field is updated, the dependent field might temporarily display as 'None' in the Workspace UI
UI Field Administration	PRB1799414	The decimal field doesn't register the user's country code and system language, and uses a period instead of a comma as a decimal separator in the legacy Workspace
UI Field Administration	PRB1793631	Automatic completion of the fields by the browser
UI Field Administration	PRB1747824	In the Workspace, the Glide List field type isn't honoring the ref_ac_order_by dictionary attribute
UI Field Administration	PRB1753031	The user observes an error when accessing the 'Manage Human Resource Catalog' page
UI Field Administration	PRB1810329	Issue with translation when kb_category is changed, even after adding the translation on the sys_translated table
UI Field Administration	PRB1763183	In Configurable Workspace, the advanced filter condition 'is one of' doesn't always populate choices correctly
UI Field Administration	PRB1759424	Field decorators aren't displaying for some fields in a Workspace
UI Field Administration	PRB1578048	The FX Currency field unexpectedly clears when quickly saving a form
UI Field Administration	PRB1804238	The Service Operations Workspace Phone field doesn't call the selected number
UI Field Administration	PRB1789011	Character limit (maxlength) isn't implemented in the UTC Time field in a Workspace
UI Field Administration	PRB1801223	A GraphQL API -GlideGraphQL error when using the Compose Email button in Configurable Workspace
UI Field Administration	PRB1799424	There's a 'Recent selections' sorting issue on Workspace
UI Field Administration	PRB1772813	Entering a negative value in the decimal field shows a 'Couldn't parse the value' error
UI Field Administration	PRB1696422	The Toggle Domain Scope UI action doesn't work in a Workspace
UI Field Administration	PRB1782462	Policy and Compliance Management grid display issues
UI Field Administration	PRB1752782	When using showFieldMsg on a form, the text doesn't wrap within the box and comes outside the box
UI Field Administration	PRB1740015	A section breaks when the HTML field contains a form tag
UI Form Administration	PRB1823455	The 'Personalize form' feature for a record on workspaces has inconsistencies
UI Form Administration	PRB1790795	The modal box Close button can't be hidden
UI Form Administration	PRB1784568	The business rule of setAbortAction sys_attachment doesn't show the message
UI Form Administration	PRB1787509	The attaching encryption option isn't visible in the HR Agent Workspace
UI Form Administration	PRB1770695	g_form.setSectionDisplay isn't working as expected on the Workspace, and displays any mandatory fields on the section
UI Form Administration	PRB1768345	A null condition in a UI policy prevents Service Operations Workspace from loading the UI policy list
UI Form Administration	PRB1821039	Discrepancy in behavior of related lists between the native UI and Workspaces when the 'ignore_filter_on _new=true' attribute is present on a field
UI Form Administration	PRB1784386	A subject person with an empty first and last name in their sys_user table record isn't saving in Service Operations Workspace
UI Form Administration	PRB1771929	VTB cards (pop-up/modal) unexpectedly close when trying to select text when the cursor is outside the card
UI Form Administration	PRB1801483	Issues with the behavior of Glide.ui.scroll_ to_message_field (scroll the form down to field error or info messages)
UI Form Administration	PRB1764123	Images attached in the HTML type field aren't visible in the activity formatter in a Workspace
UI Form Administration	PRB1737490	Global ACLs stop processing after a role check in Vancouver
UI Form Administration	PRB1769932	Multi-line read-only variables can't be expanded in a Workspace
UI Form Administration	PRB1787600	Manually added questions to the record variable break the form in the Workspace, and the record never fully loads
UI Form Administration	PRB1791019	A help tip shows 'Mandatory' twice for glide_list fields
UI Form Administration	PRB1766041	The resolution form section on incident forms isn't visible as mandatory in Workspace
UI Form Administration	PRB1798001	The 'Leave Page' modal displays an unexpected message
UI Form Administration	PRB1781725	Move Attachments isn't working when a special handling pop-up is displayed
UI Form Administration	PRB1726723	On a field normalization rule form, the 'Rule' conditions on extended tables don't display the complete condition
UI Form Administration	PRB1767131	OnChange client scripts don't trigger when the tab key is used quickly in Workspace
UI Form Administration	PRB1797566	There is an empty payload in some events emitted by the Attachment UI Builder component
UI Form Administration	PRB1799395	Fields overlap annotation on the form in Service Operations Workspace
UI Form Administration	PRB1822779	When a user tries to fill in the affected The Location field on a change request and Edge's auto-fill suggests the browser's saved address location, it opens and is stuck in a loop trying to fill all reference fields on the screen
UI Form Administration	PRB1810910	In Xanadu, the onChange client script executes twice on the 'Record Default' UX screen of Customer Service Management (CSM) Configurable Workspace
UI Form Administration	PRB1802708	After configuring reference qualifier conditions in an M2M table, all active records are shown instead of filtering correctly
UI Form Administration	PRB1815936	Workspace UI policies using an 'Ends with' condition incorrectly evaluate to true if the condition value is greater than the field value
UI Form Administration	PRB1765759	Record pages in UI Builder don't honor the 'no labels' = true attribute to prevent the rendering of the tags icon
UI Form Administration	PRB1794562	Opening the incident description via VTB causes a field update and white space removal
UI Form Administration	PRB1808174	Interactions and incident forms don't load properly
UI Form Administration	PRB1754094	The menu button is incorrectly labeled, which leads to confusion
UI Form Administration	PRB1738430	When Workspace tabs lose connection, they don't receive updates or sync
Universal Request	PRB1823185	UR state mapping fails
Universal Request	PRB1798522	It isn't possible to 'accept resolution' or 'not accept resolution' on the Service Portal from an iPhone on Safari, Edge and Chrome browsers
Universal Request	PRB1789807	Universal request state mapping doesn't update additional comments or work notes
Upgrade Center	PRB1776398	After a family upgrade and activating the Store app, conditional content isn't being installed
Upgrade Center	PRB1734661	Some records are reporting as skipped in a builder instance, but have no sys_update_xml, and those records show as inserted in the upgrade preview
Upgrade Center	PRB1804085	MetadataCustomization Population job creates a high volume of *package_inventory.csv files and occupies terabytes of app server disk space
Upgrade Monitor	PRB1784452	Slow queries observed for Upgrade Monitor that aren't using any index
Upgrade Plans	PRB1765329	'Auto Resolved by Upgrade plan' comments are seen in 'Skipped changes'
Usage Analytics	PRB1807002	Errors while processing certain definition IDs in Xanadu
Usage Analytics	PRB1806983	Errors while processing certain definition IDs in Xanadu
Usage Analytics	PRB1764330	An 'Abrupt verify' error while checking for entitlements during initializing of Appsee UX Metrics Configuration
UXF Components	PRB1790783	Filtering on the 'Plans' tab in the 'Crisis Event' page and adding the selected list of items adds the entire BCP plan table record to the event in BCM Workspace
UX Framework	PRB1792196	The 'Extend your session' option isn't occurring for single sign-on (SSO) users
UX Framework	PRB1764138	Landmark focus (Back), a new feature of 'keyboard shortcuts', isn't working
UX Framework	PRB1798658	The To recipient field isn't displayed because of the email header in Customer Service Management (CSM) Configurable Workspace
UX Framework	PRB1688293	On the Customer Service Management (CSM) Workspace 'Interaction' page, there's a mismatch between the selected tab and the tab content that's displayed
UX Framework	PRB1745759	Tooltips on the timeline component don't load translations
UX Framework	PRB1819244	Duplicate properties in sys_ux_data_broker table records cause a white screen on page load for Next Experience pages and Workspaces
UX Framework	PRB1792042	The REST API errors with an obtrusive 503 error modal pop-up on a Workspace
UX Framework	PRB1788948	Upon reload, dependent macroponents of a subpage aren't rendering
UX Framework	PRB1818682	UI Builder data broker sends empty context props as 'null' [type string] instead of null [type object].
UX Framework	PRB1762374	Viewport modal content overflows outside of the modal and the resize icon doesn't align with the border when 'Resize Enabled' and 'Bare' are true
UX Framework	PRB1804008	'Create New Case' and the 'Loading' tab appears after the browser or session is closed
UX Framework	PRB1768742	When the user opens attachments on the Strategic Planning Workspace they have no way of navigating back to the Workspace
UX Framework	PRB1784434	Databroker 'Fetch EVAM Data' executes a query twice when it is used on millions of data
UX Framework	PRB1729754	A duplicate of a browser tab in Configurable Workspace isn't giving consistent results
UX Framework	PRB1807412	A Chrome page title isn't reflecting properly
UX Framework	PRB1818604	Inconsistent behavior in views displayed when navigating between interaction records in Customer Service Management (CSM) Workspace and the browser
UX Framework	PRB1795533	Hover pop-ups on the calendar don't disappear after upgrading to Washington DC
UX Framework	PRB1786454	For keyboard shortcuts, landmark focus (backward and forward) and Open user menu isn't working as expected
UX Framework	PRB1778611	In the 'Customer Success' Workspace, adding a comment or a work note to a case causes a hidden contextual side panel to unhide itself
UX Framework	PRB1720237	A case tab preview doesn't work for some case tabs
UX Framework	PRB1814114	An instance is significantly slower when zoomed in to 400% at a lower resolution
UX Framework	PRB1822144	After upgrading to Xanadu, Workspace date fields display an inaccurate date format error
UX Framework	PRB1804605	Service Operations Workspace has a 'Record Not Found' error message
UX Framework	PRB1762431	In Workspace when the tabs component position is changed from 'Top' to 'Start', and tabs are trimmed if there are multi-line text fields with long descriptions
UX Framework	PRB1824580	Optimize V1 SRC conditions to filter out macroponent properties (input properties) based on the parameter mapping field
UX Framework	PRB1832759	Enabling the resize configuration for modals isn't working on a Standard Record Page (SRP)
UX-Metrics	PRB1781625	Users observe an error in ClientInteractionRepository when running an Automated Test Framework (ATF) test for HR Agent Workspace
Versatile Node and Cluster Configuration	PRB1804671	SystemI_d and Node_Id are interchanged in sys_cluster_state when VNCC is off
Virtual Agent	PRB1792782	When generating an HTML OutputCard an extra conversation task is unnecessarily loaded
Virtual Agent	PRB1795927	Flow error with the 'OneExtend Profanity Filter' subflow
Virtual Agent	PRB1818121	The state of the Virtual Agent chat window isn't announced to screen reader users
Virtual Agent	PRB1767515	Trailing spaces in Virtual Agent feedback survey metrics definitions are causing issues in the CI Analytics Dashboard
Virtual Agent	PRB1775276	There is a Virtual Agent custom text input validation error when the user inputs text with a double quote that fails validation
Virtual Agent	PRB1733386	The business rule, 'update predict outcome for conversation' is triggered even after a conversation has been completed and closed
Virtual Agent	PRB1799405	The custom bot profile of the Virtual Agent chat changes when a topic is created using the 'Grouped choice' user input component
Virtual Agent	PRB1783451	An API replaces each Japanese character with '?' in the Content-Disposition response header
Virtual Agent	PRB1784935	OIDC token verification failure as JTI is enabled by default
Virtual Agent	PRB1783965	The Virtual Agent conversation isn't ended immediately when Dynamic Translation for Virtual Agent is enabled
Virtual Agent	PRB1819627	Glide.cs.disable. show_me_everything doesn't work as expected when the topic picker is empty
Virtual Agent	PRB1765722	The Virtual Agent table bot response card doesn't display all data properly after upgrading to Washington DC or Vancouver
Virtual Agent	PRB1819265	Follow-up queries that aren't in English intermittently hang
Virtual Agent	PRB1776622	The post-chat survey displays in the agent's language rather than the requester's language
Virtual Agent	PRB1766344	The 'Interaction State' reason is improperly set after a post-chat survey
Virtual Agent	PRB1793069	Some dependencies are missed during installation of the Now Assist for Creator (NAFC) 26.1.1 bundle
Virtual Agent	PRB1791956	Multiple entities for slot filling cause a conversation to crash
Virtual Agent	PRB1812011	Domain-specific users don't see topics from their domain
Virtual Agent	PRB1787170	The Virtual Agent in Now Assist is unresponsive when reaching the variable maximum in client scripts
Virtual Agent	PRB1783612	An error occurs while transcribing the message for the 'Record Card' adapter card
Virtual Agent	PRB1776548	Deleting a sys_user and adding them back with the same user_id can cause Virtual Agent AMB authorization issues
Virtual Agent	PRB1790051	Virtual Agent error in Microsoft Teams
Virtual Agent	PRB1781543	A survey returns an incorrect value in Virtual Agent
Virtual Agent	PRB1823688	ACL prevents read access on the field level, despite a non-matching record condition
Virtual Agent	PRB1820780	The Voice Interaction Resource API fails to look up the user by user ID unless it's the same as the user email
Virtual Agent	PRB1806955	Sanitized text should not be accepted during a live agent chat
Virtual Agent	PRB1718858	'Internal Server Error - 500' when attempting to save a Virtual Agent test case
Virtual Agent	PRB1781835	Unable to create a new Now Assist deployment channel record for the provider channel 'Identity'
Virtual Agent	PRB1771872	Outdated URL when accessing the content item 'Implement advanced analytics with Performance Analytics from Virtual Agent'
Virtual Agent	PRB1821162	Voice transcript API reopens a closed conversation when calling a save voice transcript API
Virtual Agent	PRB1777529	Selecting Continue this topic doesn't resume the topic but closes the conversation
Virtual Agent	PRB1781037	The chatbot in Virtual Agent can't be closed without using a mouse
Virtual Agent	PRB1800743	SensitiveDataHandling unmasking won't work if the value contains a '$' character
Virtual Agent	PRB1803180	NowLLM connection alias should not be set in the capability definition for other providers
Virtual Agent	PRB1822221	A return after topic selection isn't a linguistic sentence
Virtual Agent	PRB1782232	Utterance length isn't checked at topic Discovery, which allows large utterances that cause a slow down
Virtual Agent	PRB1795646	Changing the chat body text font isn't applied for the card rendered in the Virtual Agent header
Virtual Agent Designer Legacy	PRB1788742	The Talent Development helper topic isn't discovered
Virtual Agent Designer Legacy	PRB1800264	Virtual Agent Designer crashes when removing a field from Record Action Utility
Virtual Agent Designer Legacy	PRB1793793	NAVA topic execution doesn't populate the 'API' column in a sys_cs_fdih_invocation table, causing ETL job failure
Virtual Agent Designer Legacy	PRB1793134	A user without elevated privileges can't create a large language model (LLM) sys_cs_context_profile
Virtual Agent Designer Legacy	PRB1799111	A conversation errors out when slot-filling returns slots that don't have matching field definitions
Virtual Agent Designer Legacy	PRB1816687	The base instance 'Record action utility' in Virtual Agent Designer is unsafe to use if updating the user
Virtual Agent Designer Legacy	PRB1799095	Unable to see the test results for the 'walk-up check-in' topic
Virtual Agent Web Client	PRB1807451	Disabling 'new message below/above' doesn't work as expected
Virtual Agent Web Client	PRB1813366	NAVA loading state text and avatar is missing
Virtual Agent Web Client	PRB1811601	There's multiple UI issues in NAVA
Visual Task Boards	PRB1765103	The X button on the 'Response' tab overlaps with the X button on card on the Virtual Task Board
Visual Task Boards	PRB1772001	Visual Task Board swimlane reorder doesn't work when non-consecutive lanes are selected under lane configuration
Visual Task Boards	PRB1822106	When using the Move button to move a card between existing Visual Task Boards, the performance of the pop-up gradually decreases as more boards are added and as more cards are added to the boards
Visual Task Boards	PRB1633785	Fields configured for Visual Task Board (VTB) view doesn't display all the time if 'Show Card Info' is enabled or disabled multiple times
Visual Task Boards	PRB1658015	Report view field ACL error when accessing a report while only 'group by' conditions are applied for the vtb_card* table
Walk-Up Experience	PRB1827999	Implement an advanced activity configuration script so walk-up visit counts are visible again
Walk-Up Experience	PRB1801862	The Badge Reader API throws the error message: 'Could not find location queue associated with badge reader'
Walk-Up Experience	PRB1791373	When a user schedules appointment and it fails, the system still creates the interaction against the user appointment request
Walk-Up Experience	PRB1805976	An 'Error while fetching List View' error is visible in the 'My Items' widget when users make walk-up visits as primary in the activity configuration
Walk-up Experience Portal	PRB1781252	Inconsistency with the walk-up date translation
Walk-up Experience Surveys	PRB1809389	Walk-up survey options aren't fully displayed for tablet devices
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1799156	Accessibility issues on a 'Reservation' form (Book a desk)
Word Document APIs	PRB1789946	A corrupted Word document generates from the WordDocumentAPIs after a recent update in Microsoft Office Word
Work Order Management	PRB1820564	The 'Populate Group - Dispatch/Work' business rule triggers an update on the finance task record from unregistered external users
Work Order Management	PRB1784924	Updates made to the wm_task.state label in the platform aren't reflected in 'My Map'
Work Order Management	PRB1835428	The preferred date and time format isn't honored in the dispatcher Workspace task panel
Work Order Management	PRB1786639	customerservice_agent can view all records in a time worked table
Work Order Management	PRB1798406	Updating 'Assigned to (Assign Group change)' assigns the 'Assigned to', even though the g_scratchpad.v endor_group_type is null or undefined
Work Order Management	PRB1816836	The workforce module in the Customer Service Management (CSM) and Field Service Management (FSM) Configurable Dispatcher Workspaces takes a long time to display data
Work Order Management	PRB1782808	A manual update doesn't update the travel time
Work Order Management	PRB1781421	The Request more information button on the work order task table doesn't work in Workspace
Work Order Management	PRB1797615	The estimated end isn't calculated when 'Assign across the schedule entries' is true and the scheduled start date is edited manually and saved
Zing Text Indexing and Search Engine	PRB1768649	Exact match search result is showing a column value as 'None'
Zing Text Indexing and Search Engine	PRB1655206	After selecting 'View all knowledge matches' from the global search results, the search group conditions aren't honored in the knowledge.do results