Combined Operational Technology Knowledge Management release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Operational Technology Knowledge Management Release Notes for Upgrades from Xanadu to Zurich

    This document consolidates all release notes related to Operational Technology Knowledge Management (OTKM) for ServiceNow customers upgrading from the Xanadu release family through to Zurich. It is designed to help you prepare for your upgrade by providing a clear summary of new features, changes, removals, deprecations, activation information, and other relevant upgrade considerations.

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    Upgrade Preparation

    Before upgrading to Zurich, customers should review the outlined pre- and post-upgrade tasks to ensure a smooth transition. However, for Operational Technology Knowledge Management specifically, no updates, new features, changes, removals, or deprecations have been introduced in any release from Xanadu through Zurich, as noted throughout the release notes.

    Key Information

    • New Features: No new features have been added to Operational Technology Knowledge Management between Xanadu and Zurich.
    • Changes: No modifications to existing OTKM features have been made in these releases.
    • Removed or Deprecated Features: No features or functionalities have been removed or deprecated.
    • Activation: There are no changes in activation procedures for OTKM.
    • Additional Requirements and Browser Compatibility: No new or updated requirements or browser specifications apply.
    • Accessibility, Localization, and Highlights: No specific updates or considerations have been introduced.

    What This Means for ServiceNow Customers

    If you are currently using Operational Technology Knowledge Management on any release from Xanadu through Zurich, you can expect continuity in functionality without changes or disruptions due to the upgrade. No additional configuration or activation steps are necessary beyond your standard upgrade procedures. This stability allows you to upgrade with confidence, focusing on other areas of your ServiceNow environment that may have more active enhancements or changes.

    Consolidated page of all release notes for Operational Technology Knowledge Management from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Operational Technology Knowledge Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Operational Technology Knowledge Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Operational Technology Knowledge Management.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Operational Technology Knowledge Management features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Operational Technology Knowledge Management features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Operational Technology Knowledge Management features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Operational Technology Knowledge Management.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Operational Technology Knowledge Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Operational Technology Knowledge Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Operational Technology Knowledge Management, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Operational Technology Knowledge Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Operational Technology Knowledge Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.