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Featured Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI

We’re thrilled to announce Community Week 2025! Community Week is a free, week-long, virtual celebration of the ServiceNow Community, happening right here on the Community website from November 3–7! This is your time to learn, connect, and be ...

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Featured Explain Value

To be a true Champion, start by inspiring your peers and leaders to see the value of ServiceNow. Help them understand its benefits and get them excited about using the platform, setting everyone up for success. ....................................

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Featured CTA Series The Journey from Code to Strategy - Part 1

The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...

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Architect

Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE! That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhancements targeting admins and developers alike. The...

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Zurich

Featured 迷わないAI導入！トレーニング×Impact活用術

ServiceNow AIを活用したいけれど、「何からはじめれば良いのか」「どのように進めればいいのか」お悩みの方は多いのではないでしょうか？今回は、AI導入に必要な初期プロセスを Step1学ぶ → Step2深める → Step3体験するの3ステップに体系化しAI導入にご活用いただけるトレーニングとImpactサービスをご紹介します！ Step 1: オンデマンドトレーニングで基礎を習得まずは、基礎知識の習得が必要不可欠です！Step1として、ServiceNow AIの基礎知識を...

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Accelerators
ServiceNow Impact
ServiceNow University
トレーニング・認定資格

Resolved! i want to CSA (servicenow) cerificate with my full name

i want to CSA (servicenow) cerificate with my full name

Question

flow designer submitted cat item request , but additional cat_task getting created for RI

Hi team , I have created an flow designer which submits cat item request , post which it creates 1 sc_task for the catalog item request, however this workflow creates 2 additional sc_task , an in flow log it list only one sc_task , I want to debug ho...

Question

How to call a ui page inside a Catalog client script

Hi,I created a ui page with html and client script.Then i created a catalog client script and im using this script to call the ui page, but im getting a Java Script Error, i also tried with new GlideDialogWindow but i got the same Errorvar gm = new G...

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How to remove the Skip button from Questionnaire Activity in Playbooks?

Question

Warning message associated with groups

I need to insert a warning and blocking message associated with specific groups. How can I do this?Currently I'm using Business Rules, but I haven't implemented them correctly.

Question

"Link to destination" is not displayed in the event handler in UI Builder

In Platform Analytics, I chose to create a dashboard with Technical editor and created a dashboard using UI Builder.In the list component, set the "Reference link clicked" event and use the "Link to destination" event handler,I wanted to write a scri...

Question

metadata on record producer for search in service portal

Hi,My client wants to add specific words to each record producer and then when he type the word in the search in the service portal he wants the relevant record producers will be shown in the search results. Any suggestion how it can be done? using e...

Question

Not Allow Special Characters in the attachment type variable in the Service Catalog

Hi Team,Can we restrict special characters (% $ @ ( ) & < > ' ") in the attachment type variable?@Ankur Bawiskar

Question

Project open vs closed report

Hello All,Looking for help to build a bar chart report in ServiceNow that shows the count of projects created vs. closed, grouped by different time intervals (Week, Month, Quarter, Year), using the Created Date and Actual End Date fields from the P...

Question

How to make attachments mandatory on Remote Record Producers through the service bridge?

Hello all! I am new to using the service bridge and remote record producers and have been trying to make the remote record producer force mandatory attachments but have no luck. The field for making attachments mandatory is hidden on the provider f...

Question

Exam Voucher and Test Prep

I would like to know if there are any free vouchers available for the CSA exam. I am currently studying for the exam with great difficulty, a lack of test prep, nowhere to prepare properly. I was advised strongly not to look at ANYTHING outside Servi...

Question

Enable My Favorites on Service Portal

with Zürich version, My favorites can be enabled as a new feature. Please help me for enable/add my favorite on service Portal.

Question

Resolved! Not allow special characters in a catalog variable

Hi,I have a requirement where i should not be able to enter some special characters. I tried it but it is not working. Kindly help. Please don't post links. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue ==...

Question

UI Builder – unable to display existing “Network ID” field on Dispute Transaction card

UI Builder – Can’t show existing “Network ID” field on Transaction card (Card Dispute Record Generator)Hi everyone,I’m trying to display an existing field called “Network ID” on a transaction card (attached in the screenshots below) in a UI Builder e...

Question

Issues with Inbound POP configuration in my PDI

Hello all,Recently out of my curiosity, I've tried to configure the inbound and outbound email configuration in my PDI. With a video reference from you tube I've achieved the outbound email configurations via SMTP email account. But I'm facing issues...

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