Knowledge Managers
Knowledge managers make sure that the team or project that they are working with, are doing the know...
1014 PostsKnowledge managers make sure that the team or project that they are working with, are doing the know...
1014 PostsCongratulations to all current ServiceNow MVPs! This exclusive community is just for you. Here you c...
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333 PostsA dedicated space for enterprise architects to discuss platform topics and the latest advancements o...
1142 PostsConnect with developers like you to ask questions, offer solutions, or build together.
77355 PostsInnovation lab forum will enable you to get the full potential out of all products launchd by the in...
14 Postsこのフォーラムではエンタープライズサービスマネジメントに関して 私たちの知識や経験、情報、考え方をご紹介します。
1365 PostsCongrats all current ServiceNow Rising Stars! This exclusive community is where you can connect with...
175 PostsThis community is your place to post jobs and connect with qualified ServiceNow experts. Have a full...
578 PostsDrive adoption, increase productivity and achieve business outcomes with ServiceNow Training and Cer...
3167 PostsThe ServiceNow Enterprise Architecture Group takes the lead in hosting the Digital Services Forum, a...
133 PostsThis discussion board is for those who provide content for and work on product hubs.
16 PostsTwo years ago, every company needed an AI strategy. Now we’re apparently on to “super intelligence,” whatever that means this week. Aaron Berger and Heather Vontava kick off the show by roasting the hype cycle, poking at buzzwords, and asking th...
You asked AI to make an email sound more professional. Forty minutes later, Claude knows your entire reporting structure, your issues with authority, and why “quick sync” feels like a threat. Aaron Berger and Heather Vontava talk about what ha...
The CreatorCon 2027 Call for Content Is COMING SOON Hey, ServiceNow Community! Quick heads up: the timeline for the CreatorCon 2027 Call for Content (CFC) has shifted a bit this year. Keep an eye on this space, because we'll announce it here a...
ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You We're updating parts of the Community to reflect the introduction of ServiceNow Otto, our new AI experience for work. As these updates roll out, you may have ...
i have a client script that open a modal window when a ceration condition is met. the the window conain one referece field, the problem is that when i look for the record instead of seeing only the matching record i also see recent selection, how can...
Hi Community,I have recently merged my ServiceNow account to my Company Account and my CIS_DF Certification is missing, I have raised a Case and got to know that it was Revoked by ServiceNow due to suspicious activity (looking off screen) which not m...
Hi Everyone, We would like to share bad policy of servicenow. I have passed the exam of CIS-DF (CSDM and CMDB) offline on center of 3rd april 2026. and it was shown passed on my nowlearning under My Exam till June 2026. But now I have logged in and c...
The Problem: The CMDB Health Dashboard shows a Completeness percentage for a class, like 30%. When you go looking for that number in the CMDB Health tables, you can’t find it. Instead, cmdb_health_scorecard shows 70. Neither number is wrong. They’re ...
Hey ServiceNow Community If you've ever searched "how to become a ServiceNow administrator" or "how to pass the Certified System Administrator (CSA) exam" and felt buried under scattered tutorials, paywalled bootcamps, and 500-page docs — this is ...
Hi everyone,I'm working on a ServiceNow Voice integration(Amazon Connect) and have encountered an issue with triggering a Chat AI Agent when an incoming phone call is transferred to a live agent.Use CaseI have configured an AI Agent in AI Agent Studi...
Hello, I’m trying to identify the source location of a hidden field value from studio. In earlier release I was able to do code search from all application.I do have admin role. In Australia release, under App engine studio I see three options. Crea...
Hi everyone, we’re currently working on a ServiceNow IRM and BCM implementation where there is a potential integration with ARIS to bring the Process Catalog into ServiceNow. Has anyone worked on a similar ARIS → ServiceNow integration or has experie...
Hi Community,Good day!In the Rewards section, when we click the Rewards button, a left-side panel displays the Rewards Summary. Under More Actions, we can view the customer's transactions in a list view. When we click the magnifying glass icon for a ...
In Workspace(Next Experience UI), how to populate a multi-row variable set of a record producer? I tried using a catalog client script, but that works only in portal view, not in Workspace. Please could someone help?
Hi Community,I have a requirement on the RITM form where users use an Email Client Template to send an email.After the email is sent, the recipient receives a link in the email. When the recipient clicks the link, a new email opens with a predefined ...
We are working in ITSM, with the Service Operations Workspace (SOW) installed and functioning. We have created a separate custom workspace Service Desk Workspace (SDW) that is similar. Both display Interactions, both have a similar action bar with: ...
Hi Community,We are developing a scoped ServiceNow application and need to automate the setup of an inbound OAuth 2.0 Client Credentials integration as part of a setup wizard. RequirementOur application should automatically perform the following step...
As a beginner, I understand what Flows and Subflows do individually, but how do I know when I should use a Subflow instead of keeping everything inside one Flow?
Hi everyone,I’m learning CMDB and would like to practice the implementation in my free ServiceNow instance. I’m comfortable with ITSM, scripting, business rules, Flow Designer, and integrations, but I’m not sure where to start with CMDB or how to bri...
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