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You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
I've watched smart teams burn six weeks building an agentic use case that worked perfectly. Sadly, it solved a problem nobody actually had. It's a quiet kind of failure. Nothing blows up. The demo works. The stakeholders nod. And then, somewher...
Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...
We are excited to welcome you to the Unified Security Exposure Management (USEM) QuickStart Implementation Series, your step-by-step video guide to implementing ServiceNow USEM from the ground up, starting with Vulnerability Response (VR). This s...
Hi Teami have database view as configure below but we have comments field and please suggest how it is updated with data?from which table and field, the comments field data is updated?inst_metric_type='6fa20d98db4bad109ee932f6f49619e3' && inst_state ...
Hi,Please help me to get :-1. Where to find the responses of a user when they select thumbs down in a genius result? In which table the user responses get recorded?2. We need amendment of the below choices, where I can modify these?
I am looking to access 'Now Assist AI Agent Studio' in my instance, but cannot find it. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.Can I access it in my PDI or any lab instance?
ITIL management in that change management in detail and their types in detail i want this management details in brief and its flow and their types in details rfc cab
How do I send notification to the assigned person once the SLA only left 40% of the time.
Hi All,we have one custom table House Hold Plan , There are 4 choice fields and options would be like below. Accounts 10 (Account 1, Account 2.....Account 10)House Hold Cat 1 = 20 (like House Category 1.1, House Category 1.2..etc ...House Category 1....
I have registered for exam but unable to open the exam on the schedule time becase the system run what to do nextHow can i reattempt the exam
The flow below reduces this whole piece to one decision, asked twice. Keep it in front of you; the rest of this hangs off it. A request landed to turn our docking stations into Configuration Items. The platform was already set correctly - docking sta...
I recently requested the "Discovery" plugin to be activated on your personal development instance: dev261336. Unfortunately the plugin was not activated.
I have created a Ui action that is downloading to Excel and also adding into attachments.I did not want it add to attachments for that record in that table where the UI Action is available
Hello, team,I'm having trouble validating the dashboard activity. I followed all the steps: I created the incident visualization by priority, added it to the 'My Incidents Summary' panel, set up the colors, the dimension, and the grouping. But in the...
Hi All, I have few visualizations with group by and stack by options which are no longer working. When I try to create a new visualization, I can no longer see option to add second group by option? Has this been changed in Australia release? Before A...
Ever feel like you are playing hide and seek with your Configuration Item (CI) data? You know you changed a field, but the activity log is acting like it never happened. Whether you are in the standard form or poking around the CMDB Workspace, not ev...
We wanted to show assessor and requestor in the list view of smart assessments but I can't find those fields in the record. How to achieve it?
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