Hi all, We have a requirement from customer that if scheduled Job is running for more than an hour , it should be stopped automatically.Is there any way to automate this procedure ? if so, where can we add the required steps ? Thanks,PG.
Hi Team, Why "RITM form" under Request details are greyed out ( the details which were filled by the end user) I knew we can make them editable, but why ServiceNow made Greyed out by default, Is this a security reason or any other reasons. This is ...
Hi All, I have a requirement to get the Attachment which are updated by the Third party into the incident record.when they update an attachment we need to fetch that attachment and attach it to the same incident which was created in ServiceNow end. C...
Hello I've managed to hide the Add and Remove buttons in the MRVS (Multi-Row Variable Set). Now, I need to hide the Edit and Remove row icons as well. There's a variable called 'Contract Number,' and when it changes, certain data is automatically pop...
Greetings Community, I've heard that ServiceNow plans to phase out the standard list view (e.g., All -> Incident/Problem - All) and encourages us to transition to the "Service Operations Workspace." Can anyone confirm if this is accurate? Frankly, I...
Hi Team,I want to replicate/clone the service portal what are the best possible ways.In new SP i don't want to put all the Widgets and Pages etc., Please help me out with the steps to perform the same. Thanks,
HiI want to know what is the purpose of "Run condition" field in the checks. give some examples using that field. Is this field helpful to avoid script or for low code?
Hi All, I have written a catalog client script to display asset information based on requested for fieldIt is working fine when I do a 'Try It' in catalog item , but not in service portal. function onChange(control, oldValue, newValue, isLoading) { ...
Hi All,I have create one service catalog in which there is one variable called Bank Statement, with type of yes and no.when user select yes in Bank Statement at that time Attachment will be mandatory. Please let me know how to resolved above requirem...
Hi, I have a list collector with "User" table as list. Suppose I have 4 users as "Abel Tuter", "Abel com", "Abel qwert", "Abel itsm" as users. if I search for "abel" then it will list out the 4 users. How to add all 4 users at a time with out searchi...
Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example: if a incident list view, change the priority 1 rows to have a background of red. or if a task with a o...
Hi Community, I have requirements: In catalog form there are 2 fields badge access location (reference to cmn_location table) and location type (single line)...on selecting any location in badge access location field its location type needs to be a...
Hi,I changed the favicon for my instance in two places:1 - in the system property.2 - in the service portal page.However, whenever I go to this page: https://<instance URL>/sys.scripts.dothe favicon stays the default one and is not the new one Does a...
Hi all, I am fairly new to using the flow designer. I have a requirement to trigger a fulfillment task to an assignment group 'ABC' after the request is submitted on the portal. Any tips on how this can be achieved? Thanks,Mallika
Hi All, Actually our instances got upgraded automatically upto production, unfortunately after 13 days we found out that all instances got upgraded to Vancouver. Please let me know what I need to do now. Previously I did upgrade, after upgrade I chec...
