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Resolved! Is it better option to migrate HPSM to ServiceNow

Hi All,We are planning to migrate HPSM to ServiceNow tool.Any one can help us letting know whether migrating is better option , what are the pros and cons if we migrate. 

Renu9 by Tera Contributor
  • 1105 Views
  • 3 replies
  • 0 helpfuls

How to configure columns in list of Home page in workspace

Hi All, I have the requirement that need to configure the columns in list of Home page in Workspace. I have tried using gear icon but this is personalize. So, the change applied for me only. Currently, it is just showing number column but need to add...

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suresh91 by Kilo Sage
  • 710 Views
  • 2 replies
  • 0 helpfuls

Resolved! Specific table

Hello Team, I want to change it only for a specific table.Please guide on this. 

Asmita7 by Tera Expert
  • 616 Views
  • 1 replies
  • 1 helpfuls

Resolved! Creating Request item from Record Producer

Ask: For the comfort of end user , we want to create incident and request using same record producer. I have been successful in creating request from the record producer (let me know if you want to know), but need to know 2 things here. 1.) I want th...

Nikita3 by Kilo Contributor
  • 3029 Views
  • 5 replies
  • 2 helpfuls

Date to String Transform in Flow Designer Paris now changes time to UTC when you run a transform. How can we still transform date pills and not lose the local time?

When performing a Date to String transform in Flow Designer Paris, the system now changes the time to UTC. We use a lot of date to string transforms to present various dates and times to user in a clean and easy to reference way. Obviously this prese...

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danr2c2 by Tera Expert
  • 1815 Views
  • 4 replies
  • 2 helpfuls

UI action in Service Operations Workspace

Hi, Requirement: I need to create Reassign UI action in the list view of service operations workspace I was able to do that in the form view by creating UI action in the UI action table but I was not able to do the same in List view(I've created Reas...

Powshika B by Tera Contributor
  • 1309 Views
  • 3 replies
  • 0 helpfuls

Workday Integration

Hi Experts, I have a small doubt explained clearly below, please help me. There is a scheduled job that runs everyday to pull data from workday to servicenow. Uses a SOAP integration. The data from workday is stored in a staging table and using trans...

Sruthi17 by Mega Sage
  • 1128 Views
  • 6 replies
  • 3 helpfuls

Display category in task table view

Good Morning, I wanted to know is it possible to display the category/subcategory in the task table?  We have a view/widget on our itil dashboard for My group's works.  We are wanting to display the category/subcategory for these tasks even though th...

jaubert by Tera Guru
  • 509 Views
  • 1 replies
  • 0 helpfuls