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Resolved! Catalog item requested for variable attribute is not matching

Hi Team , I have modified catalog item variable 'Requested for' variable attribute which refers to sys_user table, I could see proper result from SP portal but when i check it from native Ui Using try it is showing extra attributes? what is the cause...

Bindhu1_3-1688733667407.png Bindhu1_0-1688734210394.png Bindhu1_2-1688733622456.png
Bindhu1 by Tera Contributor
  • 623 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to send inputs from UI action to a flow designer?

Scenario: I need to pass input values from a ui action to a flow designer and based on those input values i need to continue my flow in the flow designer.   Any guidance is appreciated. Thanks and Regards, Vasu

Vasu20 by Tera Contributor
  • 1902 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to run a script in IF Box of the Workflow

Basically I have a workflow where a first task is created. Then an IF block is created, and this IF validates a task field called "u_action". If the value of the field is "u_parameter", it creates a new task called "Parameter", if it is "u_normal", i...

Community Alums by Community Alums  
  • 834 Views
  • 1 replies
  • 1 helpfuls

Resolved! Show/Hide Field

Is it possible to create a checkbox to show/hide a field on a form? For example, once the checkbox has been selected the field disappears but when unselected it is visible. 

SParker12 by Tera Contributor
  • 1415 Views
  • 4 replies
  • 3 helpfuls

Resolved! Agent Workspace Redirect URL Using UI Action not working

Hi All,   I am unable to open URL using UI Action for Agent workspace.  I tried below options already, but didn't help.   1. action.setRedirectURL('http://www.mysite.com/mypage.htm'); 2. window.open('http://www.mysite.com/mypage.htm'); 3. g_navigatio...

@-mentions in my sidebar are missing

If we mention someone in an incident or task it wont show up in their notifications sidebar. Are we missing some basic settings? RegardsMatthias

matfro by Tera Contributor
  • 785 Views
  • 2 replies
  • 0 helpfuls

"Save" button is not available on a Report.

Hi, I have created a report and shared with Everyone. A user is trying to access the Report ,  have added some filter conditions but unable to save the Report. I am able to see the "Save" button as admin but the User is not.I have impersonated to two...

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How to download field from Mid Server to the attachments table

Hi All, We have a requirement where we are generating SSL certificates using powershell. After the certificate is generated it is stored on the MID server. This is usually in the .pem/ .cer/.p7b/.pfx format.Is there a way to get this file from the MI...

Madhura5 by Tera Contributor
  • 547 Views
  • 1 replies
  • 0 helpfuls

How to use same user account for SSO and Local login?

Hi all, I want Active directory users to login into ServiceNow instance by using both SSO and Local login. I tried activating External authentication property and External authentication installation exits, but when i tried to login locally with one ...

Resolved! Advanced User criteria

Hi Team, I have used below script in Advanced user criteria for restricting KB articles for public users when I tried the same it is also restricting KB's for our End-users(no roles) as well .Please share your thoughts. Advanced Script : checkConditi...

Midilesh by Tera Contributor
  • 1031 Views
  • 8 replies
  • 1 helpfuls