Getting canvas error while doing global search in San Diego

Ganesh90
Tera Expert

‎06-30-2022 03:35 AM

Getting canvas error while doing global search in San Diego

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3 REPLIES 3

Kalyani Jangam1
Mega Sage
Mega Sage

‎07-01-2022 03:23 AM

Hi, 

PRB1531319

'Canvas error' displays when a user does a global search on a CSM Configurable Workspace if the 'Customer Service Management for Orders' plugin is not activated on an instance

Please refer below docs also related with SanDiego fixes

https://docs.servicenow.com/en-US/bundle/sandiego-release-notes/page/release-notes/quality/sandiego-all-other-fixes.html

Pooja Kulkarni
Tera Contributor

‎11-21-2022 03:15 AM

Hi @Ganesh90 , Even we are facing same issue. User is getting a canvas error popup while searching an user ID in global search after enabling next experience. Did you get any solution for this?

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