How to change the tour error message "Tour ended because the next step was not found" In service portal

[Lavanya34]

Hi All, 

I need to change the guided tour error message "Tour ended because the next step was not found" to "No widget is pointed". Please help me with this. 

Thanks, 

Lavanya

[Pradeep Sharma]

Hello Lavanya,

Try creating message record i.e system UI-> Message with key as Tour ended because the next step was not found and value field to the message you want to show. Not sure if this will work but give it a try.

- Pradeep Sharma

[Lavanya34]

Hi Pradeep, I tried it but I can't see that error message in that table. Please advice me further. Thanks, Lavanya

[Pradeep Sharma · Accepted solution]

Did you create a new record?

[Lavanya34]

Yes Pradeep I created a new one with my message and added the key with existing message. It's working now 🙂 Thank you for your guidance 🙂

Thanks,

Lavanya