I have 2 users belong to same group and have same roles as well but the list view is different. why?
view1
view2
PS: they didn't personalise that view
Hi, with no details other than partial screenshots any assessment would not be based on specifics.
Based on the fields I assume that this is the task_sla table?
Are the users navigating to the list via the same method IE same menu module\link?
Does the url show the same view for both users IE
/task_sla_list.do?sysparm_query=&sysparm_first_row=1&sysparm_view=XXXXX
For different views
The view name should also be visible at the top of the list
(default)
(another view)
If it is the same view for both users then
Is the instance domain separated?
If yes, there may be different domain based default 'lists' configured under System UI > Lists
- Personal list configurations are also visible here and should be checked.
I would start by resetting both users field list for the table to default,
and also confirming that there is no user specific 'views' for the table in user preferences.
