Download a document
- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Now Platform Capabilities
Download an attached document version based on the selected default version.
Before you begin
Role required: none
About this task
Note: To download a
document,
the version file type must be an attachment and not a URL.
Procedure
- Navigate to .
- Select the record.
- Select the Documents tab.
- Select the documents you want to download.
- In the Actions on selected rows drop-down menu, select Download Document.
Related Content
- Create a document record
Create document records and include default versions for the documents.
- Document versions
In the ServiceNow Document Management application, documents display as versions in the record. You view these versions as a related list within the document record. A document can have many versions.
- Share a document link
Create a shared link with public access to share and download a document for collaboration.
- Modify a shared link access
Modify the document shared link access to make the link inactive or change the expiration date.
- Delete a document link
Delete a shared link to remove existing user access to the document.
- Delete documents
Delete documents in the document repository.