HR Service Delivery
release notes
The ServiceNow®
HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services. HR Service Delivery was enhanced and updated in the Xanadu release.
Agent Workspace for HR Case Management release notes The ServiceNow® Agent Workspace for HR Case Management application enables you to interact with employees, respond to inquiries, and resolve issues quickly. Agent Workspace for HR Case Management was enhanced and updated in the Xanadu release.Case and Knowledge Management release notes The ServiceNow® Case and Knowledge Management application enables you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests, which helps to improve HR efficiency and services over time. Case and Knowledge Management was enhanced and updated in the Xanadu release.Document Templates release notes The ServiceNow® Document Templates application enables you to create HTML and PDF document templates to generate standard letters or documents. You can automate and simplify the process of filling, signing, and reviewing a document online. Document Templates was enhanced and updated in the Xanadu release.Employee Relations release notes The ServiceNow® Employee Relations application provides tighter security for protecting privacy and sensitive information shared via Employee Relations cases. Employee Relations was enhanced and updated in the Xanadu release.HR Service Delivery for Healthcare release notes The ServiceNow® HR Service Delivery for Healthcare application creates a standardized, digitized, and automated physician onboarding workflow using the Healthcare Professional data model. The application enables you to see the full picture for all the required onboarding information during and after physician onboarding. HR Service Delivery for Healthcare is a new application in the Xanadu release.Journey designer release notes The ServiceNow® Journey designer application enables managers and employees to create and track journeys. Journeys include transition plans, such as promotions, offboarding, onboarding, and role changes for employees. Journey designer was enhanced and updated in the Xanadu release.