Delete Digital Experience Score​ demo data

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • Delete the demo data for Digital Experience Score​ when you no longer need it.

    시작하기 전에

    Install Digital Experience Score​

    Role required: admin

    프로시저

    1. Navigate to All > System Definition > Scheduled Jobs.
    2. Find and open the DeleteAggregatedDemoDataDexScore scheduled job.
    3. Select Execute Now.
      The job runs in the background.
    4. Verify the completion status of the scheduled job.
      1. Access the Pending Scheduled Jobs and Running Scheduled Jobs tables.
        • Pending Scheduled Jobs: Navigate to All > System Diagnostics > Pending Scheduled Jobs.
        • Running Scheduled Jobs: Navigate to All > System Diagnostics > Running Scheduled Jobs.
      2. Verify that the DeleteAggregatedDemoDataDexScore job isn’t listed in either of the tables.
    5. Navigate back to the scheduled jobs list.
    6. Find and open the DeleteDemoDataDexScore scheduled job.
    7. Select Execute Now.
      The job runs in the background.
    8. Verify that the DeleteDemoDataDexScore job isn’t listed in the Pending Scheduled Jobs and Running Scheduled Jobs tables.
    9. Delete records that are in the global scope.
      1. Navigate to All > System Definition > Scripts - Background.
      2. Enter the deletion script in the Run script (JavaScript executed on server) field. 
        var prefix = "[DEXScore Demo]";
       //Deleting computer records
       var comp = new GlideRecord('cmdb_ci_computer');
      comp.addEncodedQuery('nameSTARTSWITH' + prefix);
       comp.query();
       comp.deleteMultiple();
       //Deleting User Records
       var userGR = new GlideRecord("sys_user");
      userGR.addEncodedQuery('nameSTARTSWITH' + prefix);
       userGR.query();
       userGR.deleteMultiple();
       //Deleting CMN Location Records
       var location = new GlideRecord('cmn_location');
      location.addEncodedQuery('nameSTARTSWITH' + prefix);
       location.query();
       location.deleteMultiple();
      3. If the default value for the in scope field is not set to global, select global from the drop-down list.
      4. Select Run Script.

    결과

    After both scheduled jobs run successfully and the script to delete records in global scope executes, the demo data is deleted from the instance.

    If an error occurs during execution of the scheduled jobs, run the jobs again.