View metrics for selected period in ITSM Success Dashboard indicators

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • View the Key Performance Indicators (KPIs) metrics on the ITSM Success Dashboard for a selected period to analyze the performance.

    시작하기 전에

    Role required: user

    프로시저

    1. Navigate to All > Success Dashboard > Success Dashboard.
    2. Select Performance Overview tab.
    3. Select Show calendar.
      View the Show calendar option on the success dashboard page
    4. Select the year, and the month.
    5. Select OK.
      주:

      The values of all the KPIs including the contributing KPIs for the selected criteria is displayed on the dashboard. The data is refreshed for each selected criteria.