Include or exclude user access for event types​

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 4분

    • Add or remove access to users for any event type so that they can view event types that are relevant only to them.​

    시작하기 전에

    Role required: sn_shift_planning.admin​

    프로시저

    1. Navigate to All > Workforce Optimization for ITSM > Scheduling > Event Types.
    2. Select an event.
    3. Exclude or Include specific CRUD access for users to events.
      ToDo this
      Exclude users for which you do not want to enable specific access to event types.
      중요사항:
      For exclusion, a Create access will deny the user from creating events because it excludes that access for the user. The same principle applies to any of the CRUD operations.
      1. Select the Evaluate access for exclusion tab.
        주:
        You can set the CRUD access for each user criteria where you would exclude the user from specific CRUD operations.
      2. To create a new Event Exclusion User Criteria, select New.
      3. In the Name field, enter a name, which is an entity of users that is evaluated for the exclusion user criteria for the selected event type. This entity identifies and associates the user criteria to the event type..
      4. In the User criteria field, select the user criteria record for which you want to set exclusion CRUD operations.
      5. Select the CRUD operations for which you do not want to give access.
      6. Select Submit.
      Include users for which you want to enable specific access to event types.
      중요사항:

      For inclusion, for specific CRUD operation such as Create, the system evaluates if at least one of the inclusion user criteria is set to true:

      • If any of the criteria is set to true, then the system checks if the user satisfies the criteria.
        • If the user satisfies the criteria, then they have access for the specific CRUD operation.
        • If the user does not satisfy the criteria, then they don't have access to the CRUD operation.
      • If none of the criteria is set to true, the user has access to the specific CRUD operation. This is based on the default behavior where all users have access based on their roles before they're added to the user criteria.
      1. Select the Evaluate access for inclusion tab.
      2. To create a new Event Inclusion User Criteria, select New.
      3. In the Name field, enter a name for the event inclusion user criteria.
      4. In the User criteria field, select the user criteria record for which you want to set inclusion user criteria access.
      5. Select the CRUD operations for which you want to give access.
      6. Select Submit.
    4. Click Update.